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Bà Kèo Vacation Packages

Bon Accueil et propre propre

The property is very confusing. Several hotels and rental apartments under the same address. No front desk for help. Several managers for all th rentals. Security Guards are a joke. Good for nothing. No help. Property is well located but very busy and noisy. Quality of bed and linens very poor. In my particular case I canceled the remaining nights and still waiting for refund. Couldn't sleep. Mattress to hard and dirty pillows. Managers tried to help but just the same but stuff.

The breakfast is very limited.

We rented a 6 bedrooms house but when arrived, was given a 4 bedrooms house. We then were offer a refund of 2 bedrooms and was told refund amount will go back to Expedia account within 2 weeks. It has been more than 3 weeks and we have not got the refund. Try to contact the owner but no response. The place need a good deep clean and turn on air conditioning before guests arrive.

The resort was rustic, beautiful spot on the water, the room smelt musty when we first arrived but opening it up cleared away the musty smell it was also a good drive to any of the major attractions breakfast was limited I think because we were the only ones staying there (in the low season)

Good