Akalki Hotel y Centro Holistico

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Akalki Hotel y Centro Holistico

Reception
Exterior
Exterior
View from property
Villa Laguna | Memory foam beds, blackout drapes, travel crib, free WiFi

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • On private beach
    On private beach
  • Spa
    Spa
  • Housekeeping
    Housekeeping

Explore the area

Map
Carretera Federal 307 Km. 12.5, Bacalar, QROO, 77900
  • Lake Bacalar
    10 min walk
  • Cenote Azul
    3 min drive
  • Cenote Cocalitos
    4 min drive
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    30 min drive

Room options

Manglar Doble

  • Sleeps 2
  • 2 Queen Beds

Manglar King

  • Sleeps 2
  • 1 King Bed

Villa Laguna

  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

Similar properties

About this property

Akalki Hotel y Centro Holistico

4-star Bacalar hotel close to Lake Bacalar
Catch some rays on Akalki Hotel y Centro Holistico's private white sand beach, pamper yourself at the full-service spa, or enjoy yoga. Change of towels is available on request.
Akalki Hotel y Centro Holistico offers 15 accommodations with bathrobes and designer toiletries. Beds feature memory foam mattresses. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers, complimentary toiletries, and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy.
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At Akalki Hotel y Centro Holistico, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like kayaking.

A complimentary manager's reception is offered each day. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This beach hotel also offers a garden and a terrace. Complimentary uncovered self parking is available on site.

Akalki Hotel y Centro Holistico has designated areas for smoking.

A complimentary manager's reception is offered each day.
La Botika - Onsite restaurant.
Budha Bar - Onsite coffee shop. Open daily.
La Botika - Onsite bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to noon for a fee: USD 20 for adults and USD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Budha Bar
  • La Botika
  • La Botika

Things to do

  • Beach yoga
  • Boat
  • Boat tours
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Paddleboard
  • Sail boat

Family friendly

  • Highchair
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • 269 square feet of conference space
  • Coworking space

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • In a nature reserve
  • On a lake
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Hot stone massages
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service

More

  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Day (25 December) Gala Dinner per adult: USD 150
  • Christmas Day (25 December) Gala Dinner per child: USD 150 (from 4 to 11 years old)
  • New Year's Day (1 January) Gala Dinner per adult: USD 200
  • New Year's Day (1 January) Gala Dinner per child: USD 200 (from 4 to 11 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: USD 120
  • Valentine's Day (14 February) Gala Dinner per child: USD 120 (from 18 to 18 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 for adults and USD 15 for children
  • Rollaway bed fee: USD 100.0 per night
  • Firewood fee: USD 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Free in-room WiFi has a 1-device limit; WiFi in public areas is also free and has a 1-device limit

Property is also known as

Akalki
Akalki Y Centro Holistico
Akalki Hotel y Centro Holistico Hotel
Akalki Hotel y Centro Holistico Bacalar
Akalki Hotel y Centro Holistico Hotel Bacalar

Akalki Hotel y Centro Holistico Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 68 out of 83 reviews" "
Rating 8 - Good. 8 out of 83 reviews" "
Rating 6 - Okay. 3 out of 83 reviews" "
Rating 4 - Poor. 0 out of 83 reviews" "
Rating 2 - Terrible. 4 out of 83 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hani A

Liked: Cleanliness, staff & service, property conditions & facilities
Joanna did a great housekeeping job
Stayed 3 nights in Aug 2024

10/10 Excellent

Chad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a beautiful stay in one of the lagoon villas. From the moment we arrived staff were incredibly helpful and attended to everything we needed. We took the opportunity to participate in the sound healing ceremony in the beautiful temple, which was a great experience. The grounds are beautiful and create an atmosphere conducive to relaxation. We also booked a couples Thai massage which was excellent. Food and drinks at the restaurant were top quality. Would definitely recommend for those looking to disconnect, slow down and rejuvenate.
Stayed 2 nights in Aug 2024

8/10 Good

Maria Fernanda Ochoa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo y tranquilo para desconectarse y descansar, solo falta un poco más de variedad en el menú de comida, ya que no es fácil salir a comer a otro lado y las opciones, aunque saludables, son limitadas y parecidas.
Stayed 4 nights in Jul 2024

10/10 Excellent

Karla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WONDERFUL place! The rooms are beautiful for a getaway experience, the staff is beyond accommodating and friendly, the food is SO good!
Stayed 3 nights in Jun 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Monica, Hugo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
**Review of a 5-Day Stay at Akalki Hotel & Centro Holístico** I recently had the pleasure of spending five wonderful days at Akalki Hotel & Centro Holístico, and it was an experience to remember. From the moment I arrived, I was greeted by the incredibly friendly and accommodating staff, especially Elizabeth and Arath, who went above and beyond to make my stay comfortable and enjoyable. The grounds of the hotel are expansive and impeccably maintained. Everywhere you look, there's a sense of tranquility and natural beauty that adds to the overall calming atmosphere. Whether strolling through the lush gardens or relaxing by the water, the peaceful environment was a perfect escape from the hustle and bustle of daily life. One of the highlights of my stay was the crystal-clear freshwater that surrounds the property. The water is absolutely incredible – so clear and refreshing that it felt almost surreal. I spent many hours swimming and simply soaking in the natural beauty of the area. Overall, my stay at Akalki Hotel & Centro Holístico was nothing short of magical. The combination of excellent service, beautiful surroundings, and the serene atmosphere made it a truly unforgettable vacation. I can't recommend it highly enough and look forward to returning in the future.
Stayed 2 nights in May 2024

10/10 Excellent

Monica, Hugo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
**Review of a 5-Day Stay at Akalki Hotel & Centro Holístico** I recently had the pleasure of spending five wonderful days at Akalki Hotel & Centro Holístico, and it was an experience to remember. From the moment I arrived, I was greeted by the incredibly friendly and accommodating staff, especially Elizabeth and Arath, who went above and beyond to make my stay comfortable and enjoyable. The grounds of the hotel are expansive and impeccably maintained. Everywhere you look, there's a sense of tranquility and natural beauty that adds to the overall calming atmosphere. Whether strolling through the lush gardens or relaxing by the water, the peaceful environment was a perfect escape from the hustle and bustle of daily life. One of the highlights of my stay was the crystal-clear freshwater that surrounds the property. The water is absolutely incredible – so clear and refreshing that it felt almost surreal. I spent many hours swimming and simply soaking in the natural beauty of the area. Overall, my stay at Akalki Hotel & Centro Holístico was nothing short of magical. The combination of excellent service, beautiful surroundings, and the serene atmosphere made it a truly unforgettable vacation. I can't recommend it highly enough and look forward to returning in the future.
Stayed 1 night in May 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Él entiende y cómo se fusiona con todo. No necesitas más para desconectar del ruido y descansar en el paraíso.
Stayed 2 nights in May 2024

10/10 Excellent

Sara

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Jhustine Averymae, Vacaville

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

DAGMAR, Bordentown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service
In a lagoon villa beside loud children. Not very “calming” def not worth the price whe. We couldn’t get a new villa. Will not go again.
Stayed 2 nights in Apr 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manglar room musty. Staff unhelpful.
We booked the last room left, which was a manglae room. When we arrived, the room was very musty and was being used as staff luggage storage. We did not stay at the hotel because the room was so musty. The hotel would not give us a refund, although the room was in no condition to be rented. The other rooms might be beautiful, but the room is horrible and should not be rented out to anybody.
Stayed 1 night in Mar 2024

10/10 Excellent

PATRICIA

Stayed 1 night in Mar 2024

10/10 Excellent

Madelyne

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and gorgeous view

10/10 Excellent

Mitra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The water is beautiful and the staff very helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Brasilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So quiet and relaxing
Stayed 4 nights in Feb 2024

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lake front dining and pslapa. Room was amazing!
Stayed 1 night in Feb 2024

10/10 Excellent

Mey

Traveled with partner
Liked: Amenities, property conditions & facilities
El staff y la propiedad frente al lago es magestuoso. Nos hubiese gustado quedarnos más noches, pasamos muy a gusto! La única sugerencia que haría es sobre las toallas que se ven percudidas, ya no son blancas.
Stayed 2 nights in Feb 2024

10/10 Excellent

Christian Soria

Stayed 7 nights in Feb 2024

10/10 Excellent

Christi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely one of the most stunning spaces I’ve ever been to, charming and wild at the same time. They have blended just the right amount of everything together in nature. So relaxing, wonderful food & an incredibly helpful staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property!
Stayed 3 nights in Jan 2024

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was the most serene and tranquil experience ever had. It felt like we had the hotel all to ourselves as there are only 17 rooms, and our bungalow was over the water with direct access to the lagoon from our back door. This was a dream, we will definitely plan to be back!
Stayed 2 nights in Oct 2023

10/10 Excellent

Dakota

Liked: Cleanliness, staff & service, room comfort
Loved it here!
This place was perfect for our honeymoon! So peaceful and beautiful. The staff was super friendly and the food at the restaurant is amazing. We will be coming back!
Stayed 3 nights in Sep 2023

10/10 Excellent

ruben

Traveled with partner
Liked: Amenities, property conditions & facilities
Beautiful relaxing and staff super friendly
Stayed 2 nights in Aug 2023