This smoke-free hotel features an outdoor pool, a poolside bar, and a garden. WiFi in public areas is free. Other amenities include a TV in a common area. Change of towels is available on request.
Aktun Bacalar offers 10 air-conditioned accommodations with safes and blackout drapes/curtains. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations include desks. Select Comfort beds feature premium bedding. 38-inch Smart televisions come with digital channels.
Bathrooms include showers. This Bacalar hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Aktun Bacalar features an outdoor pool, a garden, and a television in a common area. Public areas are equipped with complimentary wireless Internet access. A poolside bar is on site where guests can unwind with a drink.
Aktun Bacalar is a smoke-free property.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
A poolside bar
Things to do
Outdoor pool
TV in common areas
Family friendly
Outdoor pool
Conveniences
Limited-hour front desk
Luggage storage
Guest services
Change of towels on request
Housekeeping (daily)
Outdoors
Garden
Outdoor furniture
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Lever door handles
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Premium bedding
Select Comfort mattress
Bathroom
Heated bathroom floor
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
38-inch smart TV with digital channels
More
Air conditioning
Desk
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Safe
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 9:00 AM - 9:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Property Registration Number 9831019907
We should mention
This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Aktun Bacalar Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff was very nice and accommodating. However the property was not clean- we couldn’t use the pool. Our second room wasn’t stocked with drinks- we had to ask for blankets as the beds only had a very thin silk linen.
New construction hotel so it feels modern and clean. AC unit in room is so nice to escape from the tropical heat of the day. Pool is refreshing, though on the smaller side. Great location to walk to various places throughout Bacalar. Highly recommended to rent a bike to get around much faster.
From the outside and area, we were a bit turned off. HOWEVER, once you enter the gates of the property- it’s beautiful and the rooms are GREAT. The area ended up being great and close to many places to eat and access to the lagoon. Would stay again.
We stayed one night and it served its purpose. The room was clean. The beds are firm and there isn’t much of a blanket; it’s just a light duvet. However, because the area is usually very warm, it was really all you needed. It also has a/c to help regulate the room temperature. The front desk was quite informative and accommodating.
Excelente el lugar y la atención personalizada, Instalaciones nuevas, muy limpio y con buen mantenimiento. Bien ubicado, cerca del centro y buenos restaurantes. El único aspecto que no nos gustó es que aunque pagamos nuestra estancia por adelantado, el reglamento del hotel pide dejar un depósito extra. Como que eso no me había tocado antes
Très bel hôtel, propre et accueillant. Le jardin permet de se prélasser après une journée au soleil.
Le seul point négatif est que le voisin de l’immeuble possède ses chiens qui jappent énormément le soir tombé jusque tard dans la nuit.