An outdoor pool, a 24-hour front desk, and free self parking are available at this smoke-free hotel. WiFi in public areas is free.
Alma de Zorro offers 14 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels.
Bathrooms include showers with rainfall showerheads. This Bacalar hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include an outdoor pool.
Alma de Zorro features an outdoor pool. Wireless Internet access is complimentary. Onsite self parking is complimentary.
Alma de Zorro is a smoke-free property.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Accessibility
No elevator
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Hair dryer
Rainfall showerhead
Shower
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
More
Air conditioning
Ceiling fan
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
We should mention
This property does not have elevators
Property is also known as
Alma de Zorro Hotel
Alma de Zorro Bacalar
Alma de Zorro Hotel Bacalar
Alma de Zorro Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 25 out of 43 reviews" "
10 - Excellent
25
Rating 8 - Good. 10 out of 43 reviews" "
8 - Good
10
Rating 6 - Okay. 7 out of 43 reviews" "
6 - Okay
7
Rating 4 - Poor. 1 out of 43 reviews" "
4 - Poor
1
Rating 2 - Terrible. 0 out of 43 reviews" "
2 - Terrible
0
8.6/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
6/10 Okay
Sheny
Traveled with family and small children
Aug 12, 2024
Disliked: Cleanliness, staff & service, amenities
Room service and water pressure was very poor.
The visibility to turn to the Hotel was very poor.
Lugar hermoso, cómodo y con facilidad para recorrer la laguna
María Cristina
Stayed 2 nights in Jan 2024
10/10 Excellent
Raihan
Traveled with partner
Jan 20, 2024
Liked: Amenities
Raihan
Stayed 1 night in Jan 2024
6/10 Okay
Arturo
Traveled with family and small children
Jan 2, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
En general bien, pero la alberca estuvo fría y no pudimos usarla y también en el cuarto hacía frío y mucho ruido de la carretera y camiones en la noche.
This hotel was pleasant. Far out of town and transport in Bacalar is limited which makes it tricky at times. Service was average (didn’t get shown room or ammenities etc). Ok for price
Notre séjour a été génial, le personnel est incroyable, l’hôtel est magnifique . Merci beaucoup.
Prévoir une voiture pour se rendre en ville.
Manon
Stayed 2 nights in Feb 2024
6/10 Okay
Cindy
Traveled with family and small children
Mar 4, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
El hotel es lindo, las habitaciones dobles son camas matrimoniales q se me hicieron muy justas para 2 adultos y 2 niños, creo que deberían ser tamaño Queen.
La calle de acceso no está pavimentada y nos ensuciamos mucho los zapatos y maletas en la tierra mojada, muy solo al rededor, no cuenta con estacionamiento.
Magnifique ! Personnel très sérieux et agréable.
Point négatif le bruit de la route lié au passage des nombreux camions qui travaillent au projet du chemin de fer.
El hotel nos agrado muchísimo, la ubicación fue un tanto complicada ubicarla, y en la carretera su letrero es algo pequeño y sin iluminación para poder dar con ella fácilmente por las noches, de la habitación todo me pareció perfecto, cama super cómoda igual que las almohadas, el único inconveniente fue que las puertas de la regadera no se podían cerrar del todo bien y al usar la regadera toda el agua acaba en el resto del baño, y la puerta de la habitación que me tocó rechinaban demasiado, luegsr muy bonito y agradable, golveris nuevamente