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Deluxe King Size Partial Lagoon View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Partial Lagoon View

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Deluxe King Size Front Lagoon View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite Partial Lagoon View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

Cristalino Lagoon Front Hotel Restaurant & SPA features 2 outdoor swimming pools and a steam room. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Bacalar hotel also offers a terrace, multilingual staff, and a garden. Complimentary uncovered self parking is available on site.

Cristalino Lagoon Front Hotel Restaurant & SPA is a smoke-free property.

  • Tile flooring in public areas
  • Couples/private dining
  • Private picnics
  • Number of outdoor pools - 2
  • Front entrance ramp
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Uncovered parking
  • Meeting rooms
  • Year Built - 2023
  • Free self parking
  • Nature reserve
  • Steam room
  • Free WiFi
  • Smoke-free property
  • Number of meeting rooms - 1
  • Terrace
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Reception hall
  • Total number of rooms - 20
  • Number of floors - 3
  • Number of buildings/towers - 4
  • Garden
  • Multilingual staff

Room Amenities

Cristalino Lagoon Front Hotel Restaurant & SPA offers 20 air-conditioned accommodations with minibars and laptop-compatible safes. Tempur-Pedic beds feature premium bedding. 32-inch Smart televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Bacalar hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include espresso makers and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Espresso maker
  • Premium bedding
  • Wireless internet access
  • Slippers
  • Shower only
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • Tempur-Pedic mattress
  • TV size: 32
  • TV size measurement: inch
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Smart TV
  • Number of beds 1
  • Housekeeping on request
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • WiFi speed 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Tile flooring in room

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.

Cristalino Lagoon Front Hotel Restaurant & SPA has a restaurant on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Nearby Activities

2 outdoor swimming pools are on site along with a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking on site
  • Ecotours nearby
  • Paddleboard on site

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for continental breakfast: approximately USD 10.00 to 50.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 16

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Long-term renters welcome

Safety features at this property include a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Cashless transactions are available

Contactless check-out is not available

Long-term renters welcome

Security system

Mobile key entry is not available

Staffed front desk

Contactless check-in is not available

Carbon monoxide detector

No elevators

Smoke detector

Service animals not allowed

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.

Pet Policy

  • No pets or service animals allowed

We should mention

Children 17 years old and younger are not permitted at this property.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Hotel Names

  • Cristalino Lagoon Front Hotel Restaurant
  • Cristalino Lagoon Front Hotel Restaurant & SPA Hotel
  • Cristalino Lagoon Front Hotel Restaurant & SPA Bacalar
  • Cristalino Lagoon Front Hotel Restaurant & SPA Hotel Bacalar

Hotel Reviews

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