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Amainah Bacalar Hotel Boutique - Adults Only

4.0 star property

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Photo gallery for Amainah Bacalar Hotel Boutique - Adults Only

Outdoor wedding area
Creator video
Deluxe Room, 1 King Bed, Bathtub, Lagoon View | Premium bedding, down comforters, Select Comfort beds
Exterior
Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View | Premium bedding, down comforters, Select Comfort beds

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
$324
includes taxes & fees
Jan 9 - Jan 10

Explore the area

View in a map
Boulevard Costero de Bacalar Sur, Ext Mza 5 Lote 313 Int 601, Bacalar, QROO, 77930
  • Place, Cenote Azul
    ‪1 min walk‬
  • Place, Lake Bacalar
    ‪5 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪9 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪59 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View

Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View | Premium bedding, down comforters, Select Comfort beds

Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View

9.2 out of 10
Wonderful
(21 reviews)
  • 409 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Lagoon View

Premium bedding, down comforters, Select Comfort beds

Deluxe Room, 1 King Bed, Balcony, Lagoon View

10.0 out of 10
Exceptional
(12 reviews)
  • 409 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bathtub, Lagoon View

Deluxe Room, 1 King Bed, Bathtub, Lagoon View | Premium bedding, down comforters, Select Comfort beds

Deluxe Room, 1 King Bed, Bathtub, Lagoon View

10.0 out of 10
Exceptional
(3 reviews)
  • 409 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Private Pool, Lagoon View

Deluxe Room, 1 King Bed, Private Pool, Lagoon View | Premium bedding, down comforters, Select Comfort beds

Deluxe Room, 1 King Bed, Private Pool, Lagoon View

10.0 out of 10
Exceptional
(5 reviews)
  • 409 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

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About this property

Amainah Bacalar Hotel Boutique - Adults Only

4-star Bacalar hotel steps from Cenote Cocalitos
This smoke-free hotel features a marina, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.
Amainah Bacalar Hotel Boutique - Adults Only offers 16 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and minibars. Each accommodation is individually furnished and decorated. Select Comfort beds feature down comforters and premium bedding. 43-inch Smart televisions come with premium cable channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include laptop-compatible safes and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Amainah Bacalar Hotel Boutique - Adults Only features a marina and an outdoor pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This Bacalar hotel also offers spa services, a terrace, and tour/ticket assistance. Complimentary uncovered self parking is available on site.

Amainah Bacalar Hotel Boutique - Adults Only is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Amainah Bacalar Hotel Boutique - Adults Only has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Beach shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 150 to 500 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Boat tours
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Personal motorized watercraft
  • Sailing

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Dock
  • Free pool cabanas
  • Garden
  • Marina
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Thin carpet in room
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Champagne service
  • Chef service
  • Free minibar (limited items)
  • Griddle
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 48.85 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Amainah Bacalar Hotel Boutique - Adults Only Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 453 out of 522 reviews
Rating 8 - Good. 45 out of 522 reviews
Rating 6 - Okay. 18 out of 522 reviews
Rating 4 - Poor. 3 out of 522 reviews
Rating 2 - Terrible. 3 out of 522 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded expectations

The highlight of our trip to Mexico! We were warmly welcomed with an early check-in and a complimentary upgrade on arrival. The room was beautiful, with a spectacular view of the lagoon. Every member of staff we encountered was personable, friendly, and genuinely eager to make our stay special. This experience truly exceeded our expectations, we couldn’t have asked for a better place to end our vacation.
Stayed 2 nights in Sep 2025

10/10 Excellent

Freddy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room pool needs to be cleaned, had many bugs in it.
Stayed 1 night in Sep 2025

10/10 Excellent

Gabriel

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly. The hotel is beautiful. We had amazing stay
Stayed 3 nights in Aug 2025

10/10 Excellent

DAVID

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a beautiful property with great views and clean rooms
Stayed 2 nights in Sep 2025

10/10 Excellent

Guillermo

Stayed 2 nights in Sep 2025

10/10 Excellent

sangil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice lagoon
Stayed 2 nights in Sep 2025

10/10 Excellent

Gustavo J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have the best food and staff!
Stayed 6 nights in Sep 2025

10/10 Excellent

Risa, Miguel Hidalgo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay ever. Thank you for the hospitality
Stayed 3 nights in Sep 2025

10/10 Excellent

Tricia, San Diego

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amainah exceeded our expectations. From check-in to check-out, the experience was top-notch. Our group of seven thoroughly enjoyed every aspect, including the staff, amenities, and service, which made us feel like VIPs. The room views were stunning, and the cuisine was delightful. Special recognition to the staff especially Jesus and Edgar for their exceptional hospitality. We highly recommend Amainah to our friends.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ross and Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Grey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Looking forward to coming back!
Stayed 4 nights in May 2025

10/10 Excellent

Ronique

Stayed 3 nights in Aug 2025

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2025

4/10 Poor

Lauterio, San Bernardino

Stayed 6 nights in Jul 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un gran pequeño hotel

Con sólo 16 habitaciones, el Amainah es un hotel prácticamente perfecto para una estadía en Bacalar. Instalaciones, restaurante, bar, alberca... todo es sumamente disfrutable. Dos detalles mínimos: Rentamos una habitación con alberca privada, el agua estaba fría, por lo que no la pudimos usar en la noche, como era nuestro plan. El otro es que los muros, todos en cemento pulido, rebotan mucho el sonido y, por la noche, los ruidos se magnifican; sería buena idea colocar algunos cuadros textiles, para aminorar ese efecto.
Stayed 1 night in Jul 2025

10/10 Excellent

Alejandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the our beautiful room. The food was delicious and the staff service was amazing! Jonathan and Lauro were on top of all of our needs. I wish I could remember all of the staff names. Wonderful experience!
Stayed 3 nights in Jul 2025

10/10 Excellent

Kimberly

Stayed 5 nights in Jul 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an fantastic time! The property was incredible with all the amenities and an amazing view of the Lagoon. The staff were very welcoming from the start till the end of our trip. We will be returning!
Stayed 7 nights in Jul 2025

10/10 Excellent

Jorge

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel at the heart of the lagoon. Very clean, safe and easy access to its own pier. Wll stay again!!! A+
Stayed 2 nights in Jul 2025

10/10 Excellent

Abbey, fort collins

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We couldn’t have asked for a more enjoyable stay 😊😎👍!!
Stayed 1 night in Jul 2025

10/10 Excellent

Brian Fernando

Stayed 3 nights in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities
Stayed 2 nights in Jul 2025

10/10 Excellent

Volkan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome time
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Stayed 4 nights in Jul 2025