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Amainah Bacalar Hotel Boutique - Adults Only

4.0 star property

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Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View | 1 bedroom, premium bedding, down comforters, Select Comfort beds
Creator video
Deluxe Room, 1 King Bed, Private Pool, Lagoon View | 1 bedroom, premium bedding, down comforters, Select Comfort beds
43-inch Smart TV with cable channels, TV
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Housekeeping

Explore the area

Map
Boulevard Costero de Bacalar Sur, Ext Mza 5 Lote 313 Int 601, Bacalar, QROO, 77930
  • Cenote Azul
    ‪1 min walk‬
  • Cenote Cocalitos
    ‪1 min drive‬
  • Laguna Bacalar Ecological Park
    ‪6 min drive‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Private Pool, Lagoon View

Deluxe Room, 1 King Bed, Private Pool, Lagoon View | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Deluxe Room, 1 King Bed, Private Pool, Lagoon View

  • 409 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Lagoon View

1 bedroom, premium bedding, down comforters, Select Comfort beds

Deluxe Room, 1 King Bed, Balcony, Lagoon View

  • 409 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bathtub, Lagoon View

Deluxe Room, 1 King Bed, Bathtub, Lagoon View | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Deluxe Room, 1 King Bed, Bathtub, Lagoon View

  • 409 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View

Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View

  • 409 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Cristalino Lagoon Front Hotel Restaurant & SPA

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.9 out of 5, Exceptional, (115)
$349 nightly
The price was $477
The price is $349 total
includes taxes & fees
Cristalino Lagoon Front Hotel Restaurant & SPA

About this property

Amainah Bacalar Hotel Boutique - Adults Only

4-star Bacalar hotel steps from Cenote Cocalitos
This smoke-free hotel features a marina, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.
Amainah Bacalar Hotel Boutique - Adults Only offers 16 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and minibars. Each accommodation is individually furnished and decorated. Select Comfort beds feature down comforters and premium bedding. 43-inch Smart televisions come with premium cable channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include laptop-compatible safes and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Amainah Bacalar Hotel Boutique - Adults Only features a marina and an outdoor pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This Bacalar hotel also offers spa services, a terrace, and tour/ticket assistance. Complimentary uncovered self parking is available on site.

Amainah Bacalar Hotel Boutique - Adults Only is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Amainah Bacalar Hotel Boutique - Adults Only has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Beach shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 150 to 500 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Boat tours
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Personal motorized watercraft
  • Sailing

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Dock
  • Free pool cabanas
  • Garden
  • Marina
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Thin carpet in room
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Champagne service
  • Chef service
  • Free minibar (limited items)
  • Griddle
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 48.85 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Amainah Bacalar Hotel Boutique - Adults Only Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 365 out of 422 reviews
Rating 8 - Good. 35 out of 422 reviews
Rating 6 - Okay. 17 out of 422 reviews
Rating 4 - Poor. 2 out of 422 reviews
Rating 2 - Terrible. 3 out of 422 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gloria, Palmdale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, the room was clean and had the most beautiful view of the Lagoon. The food was amazing. I would definitely recommend this Boutique Hotel. We will be returning.
Stayed 5 nights in Mar 2025

10/10 Excellent

Gustavo

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff is very friendly and ready to help. You feel welcome and well taken care of. Will come back soon definitely!
Stayed 4 nights in Mar 2025

10/10 Excellent

Federico

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room view was stunning and it was clean, but no chairs or other furniture in room. Open concept bathroom is less than ideal. Sound carried badly and noisy guests (especially one lady beside us constantly on her phone) disrupted the tranquility of the place. Another woke us up at 2a.m. The hotel is concrete with no furnishings which attributes to the sound issues. Breakfast/bar staff were fantastic. The front desk staff less so and communication before arrival was lacking. I couldn’t even get a confirmation of our reservation. Breakfasts were delicious.

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the lagoon…so pretty. Front desk staff were very efficient and replied quickly to What’s App questions. My room 202 did feel a little like I was part of the deck scene…I would have preferred something a little quieter. Overall a very pleasant stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely lovely! The view was stunning & the staff was outstanding! Lazaro & Ricardo were super attentive and make sure we had everything we needed at all times. Thank you for a great stay. We will be back.
Stayed 1 night in Feb 2025

10/10 Excellent

Rich

Stayed 4 nights in Feb 2025

10/10 Excellent

Christina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, the staff is incredible, the food and cocktails are excellent! I had no complaints. We stayed 3 nights and it was exceptional. The walk to town is a little far but we did it twice! I wanted the exercise anyway. The staff was so hardworking, friendly, and helpful. I will come back if I'm in that part of the country again! HIGHLY recommend.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Suni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place spells relaxation. The rooms, the staff and the view is great and I had a lovely time. The staff are helpful and the lagoon is beautiful
Stayed 2 nights in Feb 2025

10/10 Excellent

Yael

Liked: Cleanliness, staff & service, property conditions & facilities
2nd time in Bacalst and this blacr was great! Stsff super friendly and very good service. Room was very nice and clean
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful boutique hotel on a gorgeous lake. Staff was amazing. Always very attentive and helpful. Would recommend to all!
Stayed 9 nights in Feb 2025

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities
I thoroughly recommend this hotel for comfort and stunning views. The staff are particularly friendly and helpful and made our visit all the better.
Stayed 3 nights in Feb 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very nice and everyone was helpful. Jesus at the front desk was great! Highly recommend this hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. We upgraded our room because the room had no windows.
Stayed 3 nights in Feb 2025

10/10 Excellent

james

Stayed 3 nights in Feb 2025

10/10 Excellent

max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bliss

It was amazing. Edgar and the team were wonderful 👍 we wish we could have stayed longer
Stayed 2 nights in Feb 2025

10/10 Excellent

Lori

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay in Bacalar!

An absolutely perfect stay for our group of 5 friends celebrating a birthday. The staff went above and beyond for everything...arranging massages, catamaran trips, etc. And the service at the bar and restaurant was so attentive and thoughtful. Location was perfect, and facility was gorgeous. We'll be back!
Stayed 4 nights in Feb 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and very modern. Staff is so friendly and helpful. Would go back to Bacalar just to stay at this property.
Stayed 2 nights in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff.
Stayed 5 nights in Feb 2025

10/10 Excellent

Lindsay, Dallas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Bacalar

What a wonderful place Amainah is, in all my travels I have never seen an entire staff so fantastic! Our room was beautiful the breakfast that was included was incredible and the service was second to none. The view from our room was beautiful. The only negative is it's not very handicapped accessible there is no elevator and quite a few steps.
Stayed 3 nights in Feb 2025