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Amainah Bacalar Hotel Boutique - Adults Only

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Amainah Bacalar Hotel Boutique - Adults Only

Front of property
43-inch Smart TV with cable channels, TV
Outdoor pool, open 8:00 AM to 6:00 PM, free cabanas, sun loungers
Exterior
Terrace/patio

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Air conditioning
  • Housekeeping

Explore the area

Map
Boulevard Costero de Bacalar Sur, Ext Mza 5 Lote 313 Int 601, Bacalar, QROO, 77930
  • Cenote Azul
    1 min walk
  • Cenote Cocalitos
    4 min walk
  • Marquesitas Valería
    3 min walk
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    33 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Private Pool, Lagoon View

Deluxe Room, 1 King Bed, Private Pool, Lagoon View | Premium bedding, down comforters, Select Comfort beds

Deluxe Room, 1 King Bed, Private Pool, Lagoon View

  • 409 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Lagoon View

Premium bedding, down comforters, Select Comfort beds

Deluxe Room, 1 King Bed, Balcony, Lagoon View

  • 409 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bathtub, Lagoon View

Deluxe Room, 1 King Bed, Bathtub, Lagoon View | Premium bedding, down comforters, Select Comfort beds

Deluxe Room, 1 King Bed, Bathtub, Lagoon View

  • 409 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View

Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View | Premium bedding, down comforters, Select Comfort beds

Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View

  • 409 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Puerta del Cielo Hotel Origen

Pool
Spa
Parking included
Free WiFi
4.9 out of 5, Exceptional, (88)
The price is $227
per night
$277 total
includes taxes & fees
Jan 6 - Jan 7
Puerta del Cielo Hotel Origen

About this property

Amainah Bacalar Hotel Boutique - Adults Only

4-star Bacalar hotel steps from Cenote Cocalitos
This smoke-free hotel features a marina, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.
Amainah Bacalar Hotel Boutique - Adults Only offers 16 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and minibars. Each accommodation is individually furnished and decorated. Select Comfort beds feature down comforters and premium bedding. 43-inch Smart televisions come with premium cable channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Bacalar hotel provides complimentary wireless Internet access. Additionally, rooms include laptop-compatible safes and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Amainah Bacalar Hotel Boutique - Adults Only features a marina and an outdoor pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This Bacalar hotel also offers spa services, a terrace, and tour/ticket assistance. Complimentary uncovered self parking is available on site.

Amainah Bacalar Hotel Boutique - Adults Only is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Amainah Bacalar Hotel Boutique - Adults Only has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Beach shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 150 to 500 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Boat tours
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Personal motorized watercraft
  • Sailing

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Dock
  • Free pool cabanas
  • Garden
  • Marina
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Thin carpet in room
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Champagne service
  • Chef service
  • Free minibar (limited items)
  • Griddle
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 48.85 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Amainah Bacalar Hotel Boutique - Adults Only Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 258 out of 306 reviews" "
Rating 8 - Good. 29 out of 306 reviews" "
Rating 6 - Okay. 14 out of 306 reviews" "
Rating 4 - Poor. 2 out of 306 reviews" "
Rating 2 - Terrible. 3 out of 306 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

keith

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Attentive and kind. Great facilities.
Stayed 3 nights in Aug 2024

10/10 Excellent

DRAZEN, San Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very upscale and luxurious. The food and lounging by the late is great. The kayaks were the best. The location is not the most walkable and you can benefit from a car or taxi.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lizett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una estadía muy agradable, el personal muy amable y siempre atentos y proactivos. La comida estaba bien, nada especial en mi opinión, lo mismo para las bebidas preparadas, nada especial. En cuanto a limpieza los baños de la Alberca estaban sucios los 3 días que los usamos y la regadera del cuarto y el baño no lo lavaban, solo secaban y hacían la cama y cambiaban las toallas. En general estuvo muy bien.
Stayed 3 nights in Aug 2024

6/10 Okay

Alberto

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

GUSTAVO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect is the only word that comes to life when describing our stay. Service from staff (Edgar, Ricardo, Luis, Andres to name a few) was incredible. Chef cooked special dishes for my wife and I, at our request. Room was impeccable, view from our balcony beautiful. Without a doubt, and after staying in many continents at top hotel chains like Four Seasons, Ritz Carlton, Mandarin Oriental, Langham to name a few, this was the best most enjoyable stay of our lives. We do not only recommend this hotel, it is a MUST STAY if your visit Bacalar!
Stayed 4 nights in Aug 2024

10/10 Excellent

Buket

Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded expectations
Stayed 6 nights in Aug 2024

10/10 Excellent

Alfredo, North Hollywood

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is lake front. Room we had had great views. Food we bought was good Drinks a bit expensive for Mexico. Breakfast was good Best to do your tours off property if you want to pay less. Over all property and staff were great.
Stayed 2 nights in Aug 2024

10/10 Excellent

RONALD JAY

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Patrick

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Dommage
Personne pour monter les bagages, pas d'ascenseur ! La plage est mal entretenue, les poubelles ne sont pas vidées. C'est dommage, le lieu est splendide et la nourriture excellente. Attention cela pourrait dégénérer rapidement !
Stayed 1 night in Aug 2024

10/10 Excellent

Jenedy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The draft is really helpful and friendly from the moment that you arrive at the property to at the end of your stay. Everybody treated you with kindness.
Stayed 4 nights in Aug 2024

8/10 Good

HEATHER

Liked: Staff & service, amenities, property conditions & facilities
The hotel was beautiful
Stayed 3 nights in Aug 2024

10/10 Excellent

Estela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Dawn E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Francisca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Manolo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Amoy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Yolanda

Traveled with partner
It was the best experience we had. The hotel and the staff makes you feel like a family. Everyone takes the time to get to know you. The hospitality it’s excellent! Edgar makes you feel comfortable and he goes the extra mile to make you stay a pleasant experience. Highly recommend
Stayed 3 nights in Jul 2024

10/10 Excellent

Trinna, Coldstream

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Trinna, Coldstream

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🌺 I absolutely love it here and extended my stay🌺
Stayed 3 nights in Jul 2024

10/10 Excellent

Kenia Argelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel. Great service, clean and beautiful views. 10/10 recommend
Stayed 4 nights in Jun 2024

10/10 Excellent

Trinna, Coldstream

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Chris

Traveled with partner
Disliked: Amenities, property conditions & facilities
Wi-Fi / TV wasn’t working properly, kept losing connection. Could hear traffic outside the room all night and therefore had several bad nights sleep. Had to keep asking for water as there was no refill option and the receptionist only allowed us a couple of water bottles at once. Only 2 parasols at the pool area. Food was average. Cocktails were nice however expensive. The room decor was very minimalist which can be nice however in this instance the toilet door didn’t close properly and felt like you didn’t have much privacy. Overall very highly priced - there are nicer hotels in the area!
Stayed 4 nights in Jun 2024

10/10 Excellent

Mirelis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place ever , I re want to leave ❤️❤️
Stayed 1 night in Jun 2024

10/10 Excellent

Juan, Sylmar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and staff is very helpful
Stayed 3 nights in Jun 2024