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Azulea Bacalar Hotel & Spa - Lagoon Front

4.0 star property

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Photo gallery for Azulea Bacalar Hotel & Spa - Lagoon Front

Garden
Lake view
View from property
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
609 Costera, Bacalar, QROO, 77930
  • Cenote Azul
    ‪3 min walk‬
  • Cenote Cocalitos
    ‪5 min walk‬
  • Cenote Esmeralda
    ‪17 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪37 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Balcony, Lake View

Premium Room, 1 King Bed, Balcony, Lake View | Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed, Balcony, Lake View

  • 440 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Lagoon View

Deluxe Room, 1 King Bed, Balcony, Lagoon View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony, Lagoon View

  • 471 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Balcony, Lake View

Premier Suite, 1 King Bed, Balcony, Lake View | Premium bedding, down comforters, minibar, in-room safe

Premier Suite, 1 King Bed, Balcony, Lake View

  • 831 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Balcony, Lake View

Deluxe Double Room, 2 Double Beds, Balcony, Lake View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room, 2 Double Beds, Balcony, Lake View

  • 471 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Elite Room, 1 Queen Bed, Balcony, Lake View

Lake view

Elite Room, 1 Queen Bed, Balcony, Lake View

  • 491 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite, 1 King Bed, Terrace, Lake View

Royal Suite, 1 King Bed, Terrace, Lake View | Terrace/patio

Royal Suite, 1 King Bed, Terrace, Lake View

  • 831 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Breakfast included
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$155 total
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About this property

Azulea Bacalar Hotel & Spa - Lagoon Front

4-star Bacalar hotel walkable to Lake Bacalar
This hotel features an outdoor pool, a restaurant, and a coffee shop/cafe. Free continental breakfast and free WiFi in public areas are also provided. Additionally, spa services, a microwave in a common area, and a garden are onsite. Change of towels is available on request.
Azulea Bacalar Hotel & Spa - Lagoon Front offers 11 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers with rainfall showerheads, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and Swedish massages.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This Bacalar hotel also offers an outdoor pool, spa services, and a garden. Guests can use the outdoor pool at a partner property. A total renovation of this property was completed in March 2024.

Azulea Bacalar Hotel & Spa - Lagoon Front has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:30 AM and 10:30 AM.
Azulea Bacalar Hotel & Spa - Lagoon Front has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Spa

  • Deep-tissue massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • Designated smoking areas
  • Renovated entire property - March 2024

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Azulea Bacalar
Azulea Bacalar & Lagoon Front
Azulea Hotel Spa Lagoon Front
Azulea Bacalar Hotel & Spa - Lagoon Front Hotel
Azulea Bacalar Hotel & Spa - Lagoon Front Bacalar
Azulea Bacalar Hotel & Spa - Lagoon Front Hotel Bacalar

Azulea Bacalar Hotel & Spa - Lagoon Front Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 27 reviews
Rating 8 - Good. 4 out of 27 reviews
Rating 6 - Okay. 4 out of 27 reviews
Rating 4 - Poor. 1 out of 27 reviews
Rating 2 - Terrible. 1 out of 27 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Nick, Lacombe

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, safe and walkable
Stayed 3 nights in Nov 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very kind. The place was kept clean.
Stayed 3 nights in Oct 2024

10/10 Excellent

LUIS, Joliet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to take a quiet vacations! Good location Great staff Good cleaning
Stayed 1 night in Jul 2024

10/10 Excellent

Carl, Stockholm

Stayed 1 night in Apr 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estancia
Stayed 1 night in Aug 2024

2/10 Terrible

Dulce Esbeidi

Disliked: Staff & service
No te sientes, comodo a la hora de llegada y salida.. casi casi te estan corriendo..
Stayed 1 night in Aug 2024

10/10 Excellent

Hanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heeerlijk!
Heeeerlijk! Prachtig hotel aan het meer, omringd door groen landschap. Pure rust. Super vriendelijk personeel en de kamers zijn super mooi. Gelegen net buiten het drukkere centrum wat ook perfect is. Slechts 5’ met auto. Gratis paddle boards ook ter beschikking.
Stayed 2 nights in Aug 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Andrés

Stayed 1 night in Jun 2024

8/10 Good

Karla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación aunque dice vista a la laguna, en realidad te tapa un árbol, y la escalera que da al muelle está muy resbalosa, recomiendo darle mantenimiento. En general la habitación limpia y cómoda, el servicio excelente!
Stayed 1 night in May 2024

10/10 Excellent

Carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar espectacular para descansar
Stayed 2 nights in Apr 2024