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Hotel PanchoVillas Bacalar Gratis Kayyak

3.0 star property

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Photo gallery for Hotel PanchoVillas Bacalar Gratis Kayyak

Outdoor pool
Panoramic Room, 1 King Bed, Refrigerator, Lagoon View | Free WiFi
Front of property
Front of property
Front of property

Reviews

6.8 out of 10

Popular amenities

  • Spa
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
Av 5 ,Tinto, Bacalar, QROO, 77930
  • Lake Bacalar
    ‪3 min walk‬
  • Laguna Bacalar Ecological Park
    ‪3 min drive‬
  • Polytechnic University of Bacalar
    ‪3 min drive‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪53 min drive‬

Room options

View all photos for Family Room, Refrigerator, Garden View

Family Room, Refrigerator, Garden View | Free WiFi

Family Room, Refrigerator, Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Room, 1 King Bed, Refrigerator, Lagoon View

Panoramic Room, 1 King Bed, Refrigerator, Lagoon View | Free WiFi

Panoramic Room, 1 King Bed, Refrigerator, Lagoon View

  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Villa, 2 Bedrooms, Balcony, Garden View

Superior Villa, 2 Bedrooms, Balcony, Garden View | Free WiFi

Superior Villa, 2 Bedrooms, Balcony, Garden View

  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

View all photos for Classic Room, Refrigerator, Garden View

Classic Room, Refrigerator, Garden View | Free WiFi

Classic Room, Refrigerator, Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 King Bed, Refrigerator, Garden View

Comfort Room, 1 King Bed, Refrigerator, Garden View | Free WiFi

Comfort Room, 1 King Bed, Refrigerator, Garden View

  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room, Garden View

Comfort Room, Garden View | Free WiFi

Comfort Room, Garden View

  • 387.5 sq ft
  • Sleeps 3
  • 1 King Bed

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Room

Casa Hotel Arte Bacalar - Kayaks & Bikes

  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
4.1 out of 5, Very Good, (19)
The price is $49
per night
$62 total
includes taxes & fees
Mar 8 - Mar 9
Casa Hotel Arte Bacalar - Kayaks & Bikes

About this property

Hotel PanchoVillas Bacalar Gratis Kayyak

3-star Bacalar hotel walkable to Lake Bacalar
This hotel features an outdoor pool, spa services, and free use of bicycles. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk. Housekeeping is available once per stay.
Hotel PanchoVillas Bacalar Gratis Kayyak offers 13 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Bathrooms include bathtubs. Housekeeping is provided once per stay.
Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Hotel PanchoVillas Bacalar Gratis Kayyak features an outdoor pool and complimentary bicycles. Wireless Internet access is complimentary. A complimentary breakfast is offered each morning. Complimentary self parking is available on site.
A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • Ecotours
  • Free bicycle rentals
  • Hiking/biking trails
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach

Spa

  • Spa services

Accessibility

  • No elevator

Room amenities

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Hotel PanchoVillas Bacalar Gratis Kayyak Hotel
Hotel PanchoVillas Bacalar Gratis Kayyak Bacalar
Hotel PanchoVillas Bacalar Gratis Kayyak Hotel Bacalar

Hotel PanchoVillas Bacalar Gratis Kayyak Reviews

Reviews

6.8
Rating 10 - Excellent. 11 out of 30 reviews
Rating 8 - Good. 2 out of 30 reviews
Rating 6 - Okay. 7 out of 30 reviews
Rating 4 - Poor. 6 out of 30 reviews
Rating 2 - Terrible. 4 out of 30 reviews

7.2/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Adriana

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
There were 7 of us we had 3 rooms. We didn’t get the rooms we paid for, they ended up giving us 2 rooms for 3 people, and the other room with the lagoon view didn’t have it. Alex at reception tried to accommodate us but didn’t have the rooms. Lagoon tour was great
Stayed 2 nights in Jan 2025

4/10 Poor

Humberto

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Seems that hotel's owner is really cheap. He can not spare some money to have working internet, decent towels and usable toiletries. Starlf is great, however. And they go into great lenghts to support all the disappointed customers. Look for other options, this hotel is not worth its fare
Stayed 3 nights in Dec 2024

4/10 Poor

Ruben

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff is amazing and friendly but the property is so rundown. I wouldn’t be back there ever.
Stayed 3 nights in Dec 2024

2/10 Terrible

Joel

Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

rosa

Traveled with family
Liked: Cleanliness, staff & service
The staff was verry noce but the instalation was poor, verry old
Stayed 3 nights in Nov 2024

6/10 Okay

Jhasua

Traveled with family
Liked: Amenities
Fueron muy amables. Lo único complicado es que no hay nada cerca.
Stayed 3 nights in Feb 2025

10/10 Excellent

Esteban Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue una excelente opción, muy cómodo y siempre disposición del personal
Stayed 2 nights in Dec 2024

10/10 Excellent

Dario Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio es muy bueno la gente muy servicial y agradable las habitaciones están muy bien el único inconveniente es que no tiene estacionamiento
Stayed 1 night in Jan 2025

10/10 Excellent

GEORGIE ANDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio y q cambien el desayuno antes daban otro tipo de destuno
Stayed 1 night in Jan 2025

8/10 Good

Joaquin Eligio

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Hotel en general bien, puede mejorar mucho.
Es un hotel con acceso a la laguna, con servicios para hacer actividades a en la laguna con costo extra, los kayaks que incluye son limitados y en muy malas condiciones de hecho no sirven, el desayuno incluido es muy sencillo solo pan, fruta y cafe. Las camas estan bien, el baño y la terraza le hace falta mantenimiento para estar mejor.
Stayed 3 nights in Jan 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

ELISA MARIA

Stayed 4 nights in Dec 2024

2/10 Terrible

Daniel

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Sehr abseits gelegen 30 Minuten zu Fuß in die Stadt Kein warmes Wasser Feuchtes Zimmer Das Frühstück ist ein schlechter Witz bzw. existiert nicht wirklich, ein paar wenige Früchte und vom öabbrigeb Toastbrot war nichts mehr übrig als wir gegen 9 Uhr ankamen Zimmer waren aber sauber
Stayed 2 nights in Jan 2025

10/10 Excellent

Inaki

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jan 2025

6/10 Okay

Orlando

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
El personal es muy amable, pero lamentablemente le falta mantenimiento al hotel y limpieza.
Stayed 1 night in Jan 2025

6/10 Okay

Martha Marcela

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toallas sucias y rotas, no limpiaron la habitación en 1 ocasión, el costo se me hizo caro paro lo que ofreció. El internet muy lento y la tv tardaba mucho en cargar ya que los canales eran en línea. Me pareció que no le dan importancia al cliente. No lo recomiendo
Stayed 4 nights in Dec 2024

2/10 Terrible

Azael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel del terror
Una experiencia horrible , el colchón lleno de moho, viejo, d verdad q lo q le sigue de asqueroso, toallas q te dan para secarte rotas, perjudidas q dan asco , las colchas rotas , techos del cuarto con humedad q apesta a moho, la alberca sucia Bueno todo mal , de verdad de terror
Stayed 2 nights in Jan 2025

6/10 Okay

Horacio

El control de la tele nunca sirvió y no había agua caliente.
Stayed 1 night in Dec 2024

2/10 Terrible

Okanny

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos robaron.
Mala experiencia. Pagamos por una habitación y nos dieron una diferente. Paredes con larvas. Regadera con un hilo de agua y sin agua caliente. El desayuno que ofrecen es café, jugo no natural, pan tostado y fruta. Toallas húmedas y rotas. ADEMÁS, esculcaron nuestras pertenencias y ROBARON tenis Nike panda de una menor (otra huésped nos comentó el robo de maquillaje a su hija en el mismo lugar). Solicitamos al gerente nos aclarara el punto y llevo días sin recibir respuesta. No lo recomiendo. Alberca muy sucia.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jérémy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Jose

Traveled with group
Liked: Cleanliness, staff & service
Cuartos muy básicos. Amenities de baja calidad. Los fontanería vieja y oxidada… La ubicación calle de terracería con baches. No tiene estacionamiento propio. El desayuno a cien metros y solo café y fruta. Muy caro para los servicios recibidos.
Stayed 2 nights in Dec 2024

10/10 Excellent

Miguel angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar
Stayed 1 night in Nov 2024

6/10 Okay

Kari

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Tengo un dilema, el servicio y atencion esta mas que perfecto, pero las habitaciones y áreas necesitan que se invierta más en mantenimiento. Las sabanas estaban rotas, la regadera llegamos y estaba encharcada oliendo todo el cuarto a humedad/agua estancada. El agua se va seguido, el agua caliente a veces falla. La alberca y la vista a la laguna, están engañosas las fotos vs realidad.
Stayed 3 nights in Dec 2024