Naya Bacalar Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Naya Bacalar Hotel

Dock
Romantic Room, 1 King Bed, Private Pool, Garden View | Memory foam beds, free WiFi, bed sheets
Sundeck
Breakfast, lunch, dinner served; Mediterranean cuisine, pool views
Outdoor pool

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Air conditioning
  • Housekeeping

Explore the area

Map
Boulevard Aaron Merino Fernandez, Reg 16 Mz 70 Lt 3, Bacalar, QROO, 77930
  • Fort of San Felipe
    ‪7 min walk‬
  • Canal de los Piratas
    ‪9 min walk‬
  • Municipal Spa of Bacalar
    ‪12 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪36 min drive‬

Room options

Romantic Double Room, 1 King Bed, Private Pool, Pool View

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Romantic Room, 1 King Bed, Private Pool, Garden View

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

Romantic Room, 1 King Bed, Terrace, Garden View

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Naya Bacalar Hotel

3-star Bacalar hotel with restaurant
Along with an outdoor pool, this hotel has a restaurant and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, spa services, concierge services, and wedding services are onsite. Change of towels is available on request.
Naya Bacalar Hotel offers 8 accommodations with hair dryers and ceiling fans. Beds feature memory foam mattresses. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include showers with rainfall showerheads. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, and facials.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This Bacalar hotel also offers an outdoor pool, spa services, and multilingual staff. Concierge services and wedding services can be provided. Onsite uncovered self parking is complimentary.

Naya Bacalar Hotel has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:30 AM and 11:30 AM.
Nayade - This poolside restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 8:30 AM to 11:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Nayade

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Outdoor entertainment area

Spa

  • Deep-tissue massages
  • Facials
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM

Naya Bacalar Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 5 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kolleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an incredible tranquil stay. Staff is incredible, morning breakfast is healthy and so clean. There’s a bocce court and the restaurant has a simple menu that’s vegan friendly but also serves incredible rib eye! Hotel is set in the jungle with a short stroll to the lagoon for a sunrise kayak ride. Highly recommend for a tranquil stay. This is just outside the centro which was fine for us since we had a car. We will definitely be back.
Stayed 4 nights in Feb 2023

8/10 Good

YANIRE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es precioso súper instagrameable, la atención del personal muy buena todos son súper amables y las vistas son muy bonitas. El acceso a la laguna es muy chiquito y tiene mucha piedra que lástima para caminar si no es con paddle board no te puedes bañar en ella y si no lo sabes usar pues no te puedes meter, la alberca súper chiquita y sucia, el restaurante es caro y está muy agringado sin variedad, en la habitación no hubo agua caliente en dos ocasiones, si tu intención es tener acceso privado a la laguna para bañarte a gusto no es una buena opción, no todos los taxis quieren entrar o conocen dónde es el hotel lo cual es un problema porque está lejos del centro y el acceso está lejos de la carretera y lleno d barro no puedes entrar caminando y como el restaurante no está chido pues tienes que salir para comer.
Stayed 2 nights in Aug 2024

10/10 Excellent

juan, estado de mexico

Traveled with partner
Liked: Amenities
Extraordinario hotel cuidado en todo
Stayed 3 nights in Jun 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muy bonito y agradable.
Stayed 3 nights in Jun 2024

10/10 Excellent

Rafael

Stayed 1 night in Apr 2024