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Acacia Hotel Bacolod

3.5 star property

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Photo gallery for Acacia Hotel Bacolod

Outdoor pool, cabanas (surcharge)
Executive Room, 1 King Bed | In-room safe, desk, blackout drapes, free WiFi
Gazebo
Executive Room, 1 King Bed | In-room safe, desk, blackout drapes, free WiFi
Property grounds

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
Burgos St. Extension Reclamation Area, Bacolod, 6100
  • Bredco Port Terminal
    ‪1 min walk‬
  • SM City Bacolod Northwing
    ‪5 min walk‬
  • SMX CONVENTION CENTER
    ‪7 min walk‬
  • Bacolod (BCD-New Bacolod - Silay)
    ‪33 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, blackout drapes, free WiFi

Deluxe Twin Room

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Queen Room

Deluxe Queen Room | In-room safe, desk, blackout drapes, free WiFi

Deluxe Queen Room

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Acacia Hotel Bacolod

3.5-star Bacolod hotel with restaurant
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Acacia Hotel Bacolod offers 86 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A 24-hour business center is on site at this 3.5-star property.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 20452 square feet (1900 square meters) include a conference center. This business-friendly hotel also offers an outdoor pool, a garden, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Acacia Hotel Bacolod is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Acacia Hotel Bacolod has a restaurant on site.
24-hour room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 6:00 AM to 10:00 AM for a fee: PHP 497.25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference center (20,452 square feet of space)

Outdoors

  • Garden
  • Pool cabanas (surcharge)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 2000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately PHP 497.25 per person
  • Airport shuttle fee: PHP 1500 per vehicle (one-way)
  • Airport shuttle fee per child: PHP 1500 (one-way), (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Acacia Bacolod
Hotel Acacia Hotel Bacolod Bacolod
Bacolod Acacia Hotel Bacolod Hotel
Hotel Acacia Hotel Bacolod
Acacia Hotel Bacolod Bacolod
Acacia Hotel
Acacia
Acacia Hotel Bacolod Hotel
Acacia Hotel Bacolod Bacolod
Acacia Hotel Bacolod Hotel Bacolod

Acacia Hotel Bacolod Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 27 reviews
Rating 8 - Good. 8 out of 27 reviews
Rating 6 - Okay. 5 out of 27 reviews
Rating 4 - Poor. 4 out of 27 reviews
Rating 2 - Terrible. 3 out of 27 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very friendly
Stayed 1 night in Oct 2024

2/10 Terrible

Donald

Stayed 2 nights in Sep 2024

8/10 Good

Mark

Stayed 1 night in Jul 2024

4/10 Poor

James

Traveled with family
Disliked: Staff & service
Fix the parking lot and purchase new towels!
They say that first impressions are most important. So when driving into a resort, you’re supposed to be captured by the beautiful ambiance of the hotel and surroundings. I was too busy dogging pot holes in the driveway and parking lot that would have severely damaged my car. There are also no parking lines and guests park so poorly leaving many parking spots unavailable. There is no handicap parking. I thought that was a requirement by law. There was no spots reserved for seniors or expecting woman. I had to park about 150 yards away because of poor parking. One time I tried to park next to the building when I saw another car pull away. The guard made me move! I asked him why was it Okay for the other driver. He spoke no English and kept repeating the same thing “must move car”. Interesting enough… I believe he had his favorites. I saw the same black pickup truck parked in the shade next to the building every day! If it is the owners truck… then post a sign stating that’s his spot so everyone knows how he places his priorities and customer satisfaction.😏 The guard would go out and he’d move the cones for who he wanted to. I guess what bothered me was that I’m a senior and was feeling ill that day. I’ll let the pictures tell the story.Also, spend a few dollars on new towels and provide them at the pool. The towels were like ten year old scratchy rags!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy thank
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very happy thank you
Stayed 1 night in Feb 2024

8/10 Good

Robert F Henning

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like an oasis as the hotel is in a very nice locat
Fabulous pool, close to Ayala and SM Malls, great free breakfast, accommodation was good, beds good, away from the busy city in a very quiet spot, no road noise, good security, hotel manager was really nice as were front desk staff and the price was good using Hotels.com.
Stayed 1 night in Jan 2024

8/10 Good

Herbert Herminio

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Acacia Bacolod Stay
Improve on your toilet accessories. Toothbrush, soap etc.
Stayed 2 nights in Nov 2023

6/10 Okay

Dennus

Stayed 2 nights in Oct 2023

8/10 Good

bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good hotel with very friendly staff.
Stayed 13 nights in Jun 2023

2/10 Terrible

william, Fontana

Traveled with family
Disliked: Property conditions & facilities
Non potable water in bathrooms, dingy and paper thin towels, wifi impossible for periods of the day because of power fluctuations and sanitary conditions very questionable. I understand that there was the pandemic, but to keep using this as a crutch is inexcusable. My main concern is sanitation. This is something that Expedia should be concerned about for travelers. An experienced traveler I would have never considered staying at the Acacia knowing that they were using non-potable water any of the areas that I had to interact with. People who only travel occasionally, traveling with these conditions anywhere could affect their health. I recommend that Expedia immediately expunge this establishment from their listing until they can further investigate this matter.
Stayed 7 nights in Jun 2023

4/10 Poor

Michael

Traveled with family
Disliked: Room comfort
Lame, avoid
Another of Bacolod's hotel's wanna-bes. - no hot shower - Wifi is a trickle. only .2Mbps, even email is slow. - Breakfast sucked, better to to elsewhere.
Stayed 2 nights in Sep 2022

6/10 Okay

Paul

Traveled with family
Liked: Cleanliness, staff & service
Bathroom was way too small. No shower curtains. Toilet to close to the wall facing forward, not easy to use.
Stayed 1 night in Sep 2022

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Very far from Acacia in Manila. Food is plated with limited choices. Incomplete toiletries. Very disappointing.
Stayed 1 night in Sep 2022

8/10 Good

Feblyn Ina Mae

Stayed 2 nights in Jul 2022

10/10 Excellent

Edward

Stayed 3 nights in Apr 2022

6/10 Okay

Michael

Stayed 1 night in Mar 2022

10/10 Excellent

Leif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay longer
This is a very good hotel, but the restaurant is not that great. SM is within walking distance so you could go there to eat, there you also find ATM etc.
Stayed 1 night in Mar 2022

4/10 Poor

Charlotte

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Toiletries lacks soap and tooothbrushes. We have to buy toothbrushes and soap. No WiFi password was handed to us during check in.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel sign visible from the main road. And a shuttle service between the adjacent SM City and hotel
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are kept clean everyday.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As in most hotels in the Philippines, the breakfast was buffet type and invariably the food was cold. I had to get the staff to warm it up. The hotel had extensive refurbishing and the room we were allocated I am told had not been used for sometime. As a consequence, we found that the refrigerator had been delivered the previous day and was not installed. I had to install the refrigerator.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Disappoinng
It's a little disappoinng at Acacia bacold because of no clean water, brown color water, can't use it, even no informed during check in, also didn't accept room cancel at front desk, but they accepted after calling to travel agency. Overall poor service, will not book here any more.
Stayed 2 nights in Aug 2024

8/10 Good

shinichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
バコロドではかなり歴史のあるホテルのようで
Stayed 4 nights in Jan 2020