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Sugarland Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sugarland Hotel

Executive Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets
Executive Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets
Lobby sitting area
Staircase
Garden

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
Araneta St., Singcang, Bacolod, Negros Occidental, 6100
  • Gaisano City Mall
    10 min walk
  • San Sebastian Cathedral
    4 min drive
  • SM City Bacolod Northwing
    4 min drive
  • Bacolod (BCD-New Bacolod - Silay)
    19 min drive

Room options

View all photos for Superior Room

Superior Room | In-room safe, desk, free WiFi, bed sheets

Superior Room

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, free WiFi, bed sheets

Deluxe Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, free WiFi, bed sheets

Standard Room

  • 258 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About this property

Sugarland Hotel

3.5-star Bacolod hotel walkable to Gaisano City Mall
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and 24-hour room service.
Sugarland Hotel offers 85 air-conditioned accommodations with safes and complimentary toiletries. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers an outdoor pool, a garden, and dry cleaning/laundry services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Sugarland Hotel has designated areas for smoking.

Asul - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
Twist Cafe - This café specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Asul
  • Twist Cafe

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1500.0 per day
Cribs (infant beds) are available for PHP 500.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: PHP 600 per room (one way)
  • Crib (infant bed) fee: PHP 500.0 per day
  • Rollaway bed fee: PHP 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Sugarland Hotel Bacolod City
Sugarland Bacolod City
Sugarland Hotel Bacolod
Sugarland Bacolod
Sugarland Hotel Hotel
Sugarland Hotel Bacolod
Sugarland Hotel Hotel Bacolod

Sugarland Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 21 out of 73 reviews" "
Rating 8 - Good. 26 out of 73 reviews" "
Rating 6 - Okay. 12 out of 73 reviews" "
Rating 4 - Poor. 9 out of 73 reviews" "
Rating 2 - Terrible. 5 out of 73 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

maribeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nome
Stayed 3 nights in Jul 2024

4/10 Poor

Benjie

Traveled with group, Business traveler
Liked: Cleanliness
Disliked: Staff & service
Food buffet is not good the staff is hard to deal not friendly the lady in the front is not good to deal and arrogant not accommodating. The room is okay but air conditioning is not cold as I needed. The parking is Kay the guard on duty is very nice and friendly.good job guard!
Stayed 1 night in Aug 2024

10/10 Excellent

Joana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the beautiful lobby and the room .
Stayed 2 nights in Jul 2024

2/10 Terrible

Hernando

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking, I lost my shoes in my room.
Stayed 3 nights in Jun 2024

8/10 Good

Allen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The towels have seen better days. There are no dental kits, facial tissues, slippers, or extra toilet rolls. You'll need to request these from HouseKeeping.
Stayed 1 night in Jun 2024

6/10 Okay

Ramela

Traveled with family
Disliked: Property conditions & facilities
Poor wifi, toilet didn’t flush well, and noisy.
Stayed 1 night in May 2024

6/10 Okay

Ramela

Traveled with family
Disliked: Property conditions & facilities
Poor wifi, toilet didn’t flush well, and you can hear the noise of the other guests and staff walking in the hallway.
Stayed 1 night in May 2024

10/10 Excellent

DANIEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Sugarland Hotel the staff were always very helpful and friendly and the property is maintained to a very high standard. I would recommend it to anyone looking to stay there
Stayed 20 nights in Apr 2024

8/10 Good

Renita

Stayed 1 night in May 2024

10/10 Excellent

Joseph

Stayed 1 night in Apr 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice stay
Nice hotel, the oldest in Bacolod, but well maintained and upgraded. Restaurant was very good, great selection of dishes.
Stayed 2 nights in Apr 2024

8/10 Good

Edren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The convenience of rescheduling my stay was good and fast
Stayed 1 night in Apr 2024

4/10 Poor

Maricel

Traveled with family
Disliked: Amenities
Receptionist aren’t nice at all! Not informative tapus na pka unprofessional, and not friendly! Also wifi sucks! Walang wifi talaga d abot sa room
Stayed 2 nights in Mar 2024

10/10 Excellent

Ronald

Stayed 1 night in Feb 2024

2/10 Terrible

James, St. Pete Beach

Stayed 1 night in Feb 2024

8/10 Good

Herbert Herminio

Business traveler
Liked: Staff & service
Sugarland
Hotel needs a renovation. Aircon is functioning well but there was a slight noise when the aircon is ON. But hotel is accessible to public places and is pretty decent. You should improve on breakfast. 2 days and food is a bit too salty. No bidet in the toilet. Shower head is probably clogged a bit so water flow is a bit restricted.
Stayed 2 nights in Feb 2024

10/10 Excellent

Florence

Stayed 3 nights in Jan 2024

10/10 Excellent

Hector Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la amabilidad del personal. No me gustó ver un ratón en el elevador
Stayed 6 nights in Jan 2024

8/10 Good

Michael, scottsdale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice older hotel at the South end of Bacolod Poor parking
Stayed 1 night in Jan 2024

2/10 Terrible

Mike

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Booked the room for a dear friend & his family for New Year's Eve. Upon check-in my friend encountered a mouse in the room that he had to exterminate!!! The New Year's Eve buffet was overpriced for what was offered & the food was sub par. Will not book here again.
Stayed 1 night in Dec 2023

10/10 Excellent

Carlos

Stayed 2 nights in Aug 2023

6/10 Okay

Maria Antonia

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The room didn’t have the normal things a hotel room normally has. No hair dryer, no ref, only 2 hangers in the cabinet, sporadic WiFi signal and expensive food in the hotel compared to Bacolod standards. They say in the room they have 24/7 in room dining when in reality, the kitchen closes at 10 pm.
Stayed 2 nights in Jun 2023

8/10 Good

Gene

Stayed 1 night in Jan 2023

2/10 Terrible

Lydia

Stayed 1 night in Dec 2022

2/10 Terrible

Michael

Traveled with family
Liked: Cleanliness, staff & service
The wifi not connecting properly and the tv not working call the front desk and i wait almost 3 hours before they fix it