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PARKHOTEL Helene

3.5 star property

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Photo gallery for PARKHOTEL Helene

View from property
Interior entrance
View from property
Lobby lounge
Food and drink

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast included
  • Spa
  • Laundry
  • Parking available
  • Housekeeping

Explore the area

Map
Parkstrasse 33, Bad Elster, SN, 08645
  • Albert Park
    ‪1 min walk‬
  • King Albert Theater
    ‪8 min walk‬
  • Naturtheater
    ‪16 min walk‬
  • Karlovy Vary (KLV-Karlovy Vary Intl.)
    ‪70 min drive‬

Room options

View all photos for Single Room, 1 Twin Bed

Single Room, 1 Twin Bed | Living area | LED TV

Single Room, 1 Twin Bed

  • 226 sq ft
  • Park view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, desk, laptop workspace, soundproofing

Double or Twin Room

  • 269 sq ft
  • Park view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

PARKHOTEL Helene

3-star Bad Elster hotel with restaurant
This smoke-free hotel features a restaurant, a sauna, and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, spa services, conference space, and dry cleaning are onsite.
PARKHOTEL Helene offers 25 accommodations with safes and complimentary bottled water. A pillow menu is available. LED televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body treatments, and manicures and pedicures.
The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. Event facilities measuring 431 square feet (40 square meters) include conference space. This business-friendly hotel also offers a sauna, spa services, and a terrace. Parking is available onsite for a surcharge. A total renovation of this property was completed in January 2016.

PARKHOTEL Helene is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:00 AM.
Alberts Parkrestaurant - Overlooking the garden, this restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

Czech, English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Covered self parking on site (EUR 7 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Alberts Parkrestaurant

Things to do

  • Bicycle rentals
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1889
  • Renovated entire property - January 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 8 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.20 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 7 per night (in/out privileges)
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Parkhotel Helene
Parkhotel Helene Bad Elster
Parkhotel Helene Hotel
Parkhotel Helene Hotel Bad Elster
Parkhotel Helene Hotel
Parkhotel Helene Bad Elster
Parkhotel Helene Hotel Bad Elster

PARKHOTEL Helene Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 6 out of 17 reviews
Rating 8 - Good. 10 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

FILIP, STAITHES, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NICE FRIENDLY HOTEL WITH ATMOSPHERE AND WARMTH

A SHORT (4 DAY) STAY OUT OF SEASON. ARRIVED LATE BUT GREETED WITH ENTHUSIASM AND CARE. LOVELY ROOM WITH ALL NECESSARY FACILITIES. GOOD FOOD SERVED WITH LOVE. GENUINE CONCERN FOR OUR COMFORT AND EASE. DESPATCHED WITH LOVINGLY PREPARED PACKED BREAKFAST ON LAST DAY. WE SHALL STAY THERE AGAIN.

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein Hotel mit Stil und Charme, sehr freundlichem Personal und gutem Restaurant.
Stayed 1 night in Oct 2023

8/10 Good

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
Ein wenig älteres Mobiliar, aber schöne Details. Sehr zentral, ruhig und sauber.
Stayed 1 night in Aug 2023

8/10 Good

Matthias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

Helgard

Liked: Staff & service, amenities, property conditions & facilities
Personal sehr zuvorkommend. Lage gleich am Park, und Bäder sind zu Fuss erreichbar. Wunderbar ruhig. Im-Haus Restaurant ist vorzüglich. Würde wieder hier buchen.
Stayed 4 nights in Oct 2022

8/10 Good

Kerstin

Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Die Erwartungen haben sich in vollem Maße erfüllt. Es war eine gute Zeit. Wir hoffen wieder kommen zu können. Ilona und Andreas
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2018

10/10 Excellent

Margareta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

4/10 Poor

Lidia

Disliked: Property conditions & facilities, room comfort
Skąpe śniadania poniżej ogólnie przyjętych standardów, w tym czarne banany na talerzu oraz czarne jajka gotowane niewiadomo kiedy. Tylko w niedzielę śniadanie odpowiadało standardowi
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel in Bad Elster in guter Lage

Gutes Hotel in schöner Parklage von Bad Elster mit kurzen Wegen zur Therme, zum Theater und zum Zentrum.

8/10 Good

Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Uwe, Bitterfeld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

problemlos gut

alles wie laut Beschreibung und Bewertung erwartet- gut, Zimmer mit allem, was für Kurzurlaub gebraucht wird, Parkplatz sollte besser vorher reserviert werden, ansonsten muß auf ausreichend vorhandenen Parkplätzen an öffentlicher Straße vorlieb genommen werden, Frühstück und Restaurant ohne Tadel, gerne wieder

8/10 Good

MN, Stgt

Liked: Cleanliness, staff & service, room comfort

Geschäftsreise, aber alles super

Kann zum Wellnessangebot nichts sagen. Habe sehr spät eingecheckt. Personal und Chef sehr freundlich, trotz geschlossener Küche gabs noch ein Vesper. Zimmer zweckmässig eingerichtet, aber schon etwas in die Jahre gekommen. Ziemlich enge Dusche. Ruhig gelegen, Nacht sehr ruhig.Frühstück soweit OK. Alles in Ordnung, sofern ich nochmal in die Ecke muss, werd ich wiederkommen.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities