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Single Room, 1 Twin Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. Event facilities measuring 431 square feet (40 square meters) include conference space. This business-friendly hotel also offers a sauna, spa services, and a terrace. Parking is available onsite for a surcharge. A total renovation of this property was completed in January 2016.

PARKHOTEL Helene is a smoke-free property.

  • Barbecue grill(s)
  • Express check-in
  • Daily
  • Elevator
  • Front desk (limited hours)
  • Covered parking
  • Conference space
  • Free breakfast
  • Porter/bellhop
  • Express check-out
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1889
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Sauna
  • Smoke-free property
  • Wheelchair accessible
  • Safe-deposit box at front desk
  • Conference space size (meters) - 40
  • Spa services on site
  • Terrace
  • Luggage storage
  • Free buffet breakfast
  • Number of restaurants - 1
  • Conference space size (feet) - 431
  • Laundry facilities
  • Total number of rooms - 25
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Room Amenities

PARKHOTEL Helene offers 25 accommodations with safes and complimentary bottled water. A pillow menu is available. LED televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Soundproofed rooms
  • Free bottled water
  • Slippers
  • Shower only
  • Cable TV service
  • Free WiFi
  • Pillow menu
  • TV size measurement: inch
  • Free long-distance calls
  • LED TV
  • Heating
  • Towels provided
  • Bedsheets provided
  • Laptop-friendly workspace
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Wardrobe or closet

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:00 AM.

Alberts Parkrestaurant - Overlooking the garden, this restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body treatments, and manicures and pedicures.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Bicycle rentals on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.20 per person, per night for adults; EUR 2.00 per night for guests aged 15-18 years old. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 7 per night (in/out privileges)
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at 8 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

Service animals are allowed

Service animals are exempt from fees/restrictions

Front desk opens daily at 7 AM

Front desk closes daily at 8 PM

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Pets allowed in specific rooms only

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

Online penalty collection

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets allowed for an extra charge of EUR 8 per pet, per night
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Only registered guests are allowed in the guestrooms.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Parkhotel Helene
  • Parkhotel Helene Bad Elster
  • Parkhotel Helene Hotel
  • Parkhotel Helene Hotel Bad Elster
  • Parkhotel Helene Hotel
  • Parkhotel Helene Bad Elster
  • Parkhotel Helene Hotel Bad Elster

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars and is displayed on this page as 3 stars.

Hotel Reviews

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