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Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Triple Room, Balcony, Mountainside

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room, Balcony, Hill View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Basic Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Residence AlpenHeart features a spa tub and a fitness center. This ski hotel also offers a terrace, a complimentary children's club, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in December 2016.

Residence AlpenHeart is a smoke-free property.

  • Express check-in
  • Coffee/tea in common areas
  • Number of spa tubs - 1
  • Fitness facilities
  • Front desk (limited hours)
  • Billiards or pool table
  • Express check-out
  • Tours/ticket assistance
  • Free self parking
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Children's club (free)
  • Safe-deposit box at front desk
  • Area shuttle (surcharge)
  • Ski storage
  • Terrace
  • Luggage storage
  • Number of restaurants - 1
  • Concierge services
  • Snack bar/deli
  • Parking (limited spaces)
  • Vending machine
  • Total number of rooms - 21
  • Television in common areas
  • Number of floors - 2
  • Number of buildings/towers - 1
  • Arcade/game room
  • Multilingual staff
  • Fireplace in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Arcade/game room
  • Playground on site

Room Amenities

Residence AlpenHeart offers 21 accommodations with safes and slippers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Slippers
  • Cable TV service
  • Flat-panel TV
  • TV size measurement: inch
  • Bathtub or shower
  • Limited housekeeping
  • Heating
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Parking

Free self parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Onsite venue - This restaurant specializes in Regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Spa Services

  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 3

Nearby Activities

Recreational amenities at the hotel include a spa tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Playground on site
  • Sledding nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Downhill skiing on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night
  • Tourism fee: EUR 1.10 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at 8 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10:30 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

One child stays free

Service animals are allowed

Front desk opens daily at 8 AM

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Front desk closes daily at 9 PM

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property is not currently implementing any guest safety measures

Property is cleaned with disinfectant

Security system

Staffed front desk

Children stay free - maximum age 3

No elevators

Property confirms they are implementing enhanced cleaning measures

Children stay free

Debit cards

Online penalty collection

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Hotel Names

  • Residence AlpenHeart Hotel Bad Gastein
  • Residence AlpenHeart Hotel
  • Residence AlpenHeart Bad Gastein
  • Residence AlpenHeart Hotel
  • Residence AlpenHeart Bad Gastein
  • Residence AlpenHeart Hotel Bad Gastein

Hotel Reviews

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