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Sonnenhotel Zum Stern

4.0 star property

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December 2024
January 2025

Photo gallery for Sonnenhotel Zum Stern

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Sundeck
Standard Double Room, Balcony, Mountain View (Schlossalm) | Free minibar, in-room safe, desk, laptop workspace

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Room service
  • Breakfast included
  • Gym

Explore the area

Map
Weitmoserstr. 33, Bad Hofgastein, Salzburg, 5630
  • Gastein Ski Resort
    1 min walk
  • Schlossalm & Stubnerkogel Ski Area
    1 min walk
  • Ski, Berge & Thermen Gastein
    6 min walk

Room options

View all photos for Double Room, Balcony, Mountain View (Gamskarkogel)

Double Room, Balcony, Mountain View (Gamskarkogel) | Free minibar, in-room safe, desk, laptop workspace

Double Room, Balcony, Mountain View (Gamskarkogel)

  • 248 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room, Balcony, Mountain View (Graukogel)

Deluxe Double Room, Balcony, Mountain View (Graukogel) | Free minibar, in-room safe, desk, laptop workspace

Deluxe Double Room, Balcony, Mountain View (Graukogel)

  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Balcony, Mountain View (Schlossalm)

Standard Double Room, Balcony, Mountain View (Schlossalm) | Free minibar, in-room safe, desk, laptop workspace

Standard Double Room, Balcony, Mountain View (Schlossalm)

  • 301 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed and 1 Large Twin Sofa Bed

About this property

Sonnenhotel Zum Stern

4-star Bad Hofgastein hotel steps from Gastein Ski Resort
A full-service spa, an indoor pool, and a restaurant are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a spa tub are onsite. Housekeeping is available on request.
Sonnenhotel Zum Stern offers 45 accommodations with free minibar items and safes. Rooms open to balconies. Accommodations have separate sitting areas and are furnished with double sofa beds. 43-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sternenreich has 2 treatment rooms. Services include sports massages and massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Sonnenhotel Zum Stern features an indoor pool and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly hotel also offers a 24-hour fitness center, spa services, and a library. Onsite parking is available (surcharge).

Sonnenhotel Zum Stern has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Sonnenhotel Zum Stern has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Self parking on site (EUR 4 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Arcade/game room
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Full-service spa
  • Golf carts
  • Indoor pool
  • Library
  • Optional golf privileges
  • Optional ski privileges
  • Ski passes
  • Ski storage
  • Spa tub

Family friendly

  • Arcade/game room
  • Children's toys
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 steps to reach entrance
  • Elevator (39 inch wide door)
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 1960
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: EUR 35
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 55

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 31 to December 12:
  • Bar/Lounge
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Parking area
  • Spa
  • Spa tub
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 December - 31 October, EUR 2.40 per person, per night
  • A tax is imposed by the city: From 1 November - 30 November, EUR 1.20 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 4.00 per day (in/out privileges)
  • Pet fee: EUR 15.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 35 (subject to availability)
  • Late check-out fee: EUR 55 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Zum Stern
Hotel Zum Stern Bad Hofgastein
Zum Stern
Zum Stern Bad Hofgastein
Zum Stern Bad Hofgastein, Austria - Salzburg Region
Hotel Zum Stern
Sonnenhotel Zum Stern Hotel
Sonnenhotel Zum Stern Bad Hofgastein
Sonnenhotel Zum Stern Hotel Bad Hofgastein

Sonnenhotel Zum Stern Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 23 out of 27 reviews" "
Rating 8 - Good. 3 out of 27 reviews" "
Rating 6 - Okay. 1 out of 27 reviews" "
Rating 4 - Poor. 0 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

10/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great skiing and lovely hotel
Stayed 4 nights in Dec 2023

10/10 Excellent

Mark, Toronto - Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property overall - family feel. Breakfast was spectacular and they even search an afternoon buffet.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location, staff and room cleanliness are superb. The spa with all the different amenities is perfect after a long day hiking in the alps. They also catered to me being vegan with 5 course meals every night. Would definitely stay here again.
Stayed 2 nights in Oct 2019

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great personal service.
This hotel is a little way out of the town center but on the way to the ski slopes. The Hotel is traditionally Austrian in style, has great facilities and is clean tidy and efficient. What sets the Zum Stern apart is the helpfulness and attentiveness of the staff and management, which was unbelievably good.
Stayed 3 nights in Jan 2019

10/10 Excellent

greg, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for single traveler looking to ski
Hotel has shuttle service from local train station. There are buses as well. Hotel staff are extremely polite and helpful. They definitely provide a very personal experience. There is a free skibus to the ski area. Upon returning there is one of the best spa facilities that I ever experienced. There at least 5 different saunas. I will definitely return to this hotel and not look for anything different on the next trip.
Stayed 2 nights in Jan 2018

8/10 Good

Rosmarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ein tolles Hotel mit sehr schönem SPA-Bereich und sehr leckerem Essen. Schön ist, dass man einen festen Tisch zugewiesen bekommt. Das Personal ist außerordentlich bemüht und freundlich. Für Gäste, die öffentlich anreisen, könnte man in dieser Kategorie jedoch einen (gerne auch kostenpflichtigen) Shuttle zum Bahnhof anbieten.
Stayed 10 nights in Aug 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in Bad Hofgastein
Galet bra hotell i Bad Hofgastein med superb service. Att var bra och maten var i en klass för sig. Nära till alla aktiviteter i dalen. Rekommenderas starkt!
Stayed 2 nights in Jul 2024

10/10 Excellent

Françoise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind people, good service, nice room swimmingpool small but relaxing
Stayed 2 nights in Jul 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super, lecker Essen
Stayed 1 night in Jul 2024

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotel og lækkert wellness område. Super morgenmad. En rigtig dejlig oplevelse.
Stayed 5 nights in Feb 2024

8/10 Good

Anton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sehr zäher Checkin (längeres Warten und Suchen nach einer Ansprechperson Rezeption. Im Zimmer war die Taschenbücherbox im Bad leer und es fand sich am Sonntag Nachmittag keiner im Hotel, der den von den Vormietern verschlossenen Zimmertresor öffnen und für uns benutzbar machen konnte. Sonst aber sehr positive Bewertung. Sauber, geräumiges Zimmer, Sanitäreinrichtung top und Frühstücksangebot qualitativ sehr gut und umfangreich.
Stayed 1 night in Jul 2023

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angenehme Atmosphäre, gutes Essen
Stayed 1 night in Mar 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerne Wieder
Schone Zimmer Essen ist sehr gut, Service freundlich aber sollten aktiver sein (aber war nicht schlimm) Rezeption sehr freundlich Wellnessbereich ist traumhaft, Indoor Pool auch sehr groß
Stayed 1 night in Mar 2023

10/10 Excellent

Rudolf

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderbarer Aufenthalt
Stayed 2 nights in Jan 2023

10/10 Excellent

Margret

Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Traveled with partner
Stayed 5 nights in Jan 2020

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr freundliches, achtsames Personal. Saubere Zimmer. Gerne wieder!
Stayed 2 nights in Jul 2019

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vše super
Stayed 3 nights in Mar 2019

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Все замечательно. Единственный недостаток-это то,что отель находится довольно далеко от центра. Правда,близко к горнолыжным склонам.

10/10 Excellent

Holger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super oplevelse.
Fantastisk morgenmad. Dejligt poolområde, med en fod, varm pool.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel, toller Wellnessbereich
Ein perfekter Urlaub .... 👍🏻 Sehr freundliches Team, gepflegtes, sauberes Hotel, schöner Pool, der Wellnessbereich phantastisch, sehr gutes Essen