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Standard Double Room, Balcony, Mountain View (Schlossalm)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, Balcony, Mountain View (Gamskarkogel)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double Room, Balcony, Mountain View (Graukogel)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Sonnenhotel Zum Stern helps provide the perfect ski vacation with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This ski hotel also offers an indoor pool, a 24-hour fitness center, and a sauna. Onsite self parking is complimentary.

Sonnenhotel Zum Stern has designated areas for smoking.

  • Library
  • Daily
  • Number of indoor pools - 1
  • Children's toys
  • Number of spa tubs - 1
  • Elevator
  • Front desk (limited hours)
  • Business center
  • Free self parking
  • Dry cleaning/laundry service
  • Computer station
  • Swimming pool
  • Terrace
  • Luggage storage
  • Free buffet breakfast
  • Concierge services
  • Designated smoking areas
  • Pool umbrellas
  • Total number of rooms - 45
  • Number of floors - 3
  • Number of buildings/towers - 2
  • Fireplace in lobby
  • Free ski shuttle
  • Ski passes available
  • Number of bars/lounges - 1
  • Full-service spa
  • Free breakfast
  • Spa treatment room(s)
  • Billiards or pool table
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1960
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Safe-deposit box at front desk
  • Spa services on site
  • Ski storage
  • Wheelchair accessible – no
  • Number of restaurants - 1
  • Laundry facilities
  • 24-hour fitness facilities
  • Arcade/game room
  • Optional golf privileges
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities

Room Amenities

Sonnenhotel Zum Stern offers 45 accommodations with safes and bathrobes. Rooms open to balconies. 43-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, hair dryers, and children's robes. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • In-room safe
  • Balcony
  • Desk
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • TV size: 43
  • TV size measurement: inch
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 4
  • Laptop-friendly workspace
  • Child-size bathrobes
  • Wardrobe or closet

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.

Sonnenhotel Zum Stern has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

Sternenreich has 4 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 14
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Hiking/biking trails on site
  • Rock climbing nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Mountain biking on site
  • Cross-country skiing nearby
  • Horse riding nearby
  • Sledding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Optional ski privileges
  • Golf lessons available nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 December - 31 October, EUR 2.40 per person, per night
  • A tax is imposed by the city: From 1 November - 30 November, EUR 1.20 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: EUR 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at 10:00 PM

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in.

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Staffed front desk

Guest will receive an email before arrival 24 hours

Service animals are allowed

Guests must provide health documentation

Service animals are exempt from fees/restrictions

Guests must provide proof of COVID-19 vaccination

Minimum age for proof of COVID-19 vaccination requirement: 12

COVID-19 vaccine must have been received a minimum number of days before check-in: 1

Front desk opens daily at 7:30 AM

Front desk closes daily at 9:00 PM

Property does not offer onsite COVID-19 testing

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Guests will receive an email with special check-in instructions

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

Online penalty collection

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Pool access available from 7:00 AM to 7:30 PM.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

At check-in, guests must provide a record of full COVID-19 vaccination.

The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Hotel Names

  • Hotel Zum Stern
  • Hotel Zum Stern Bad Hofgastein
  • Zum Stern
  • Zum Stern Bad Hofgastein
  • Zum Stern Bad Hofgastein, Austria - Salzburg Region
  • Hotel Zum Stern
  • Sonnenhotel Zum Stern Hotel
  • Sonnenhotel Zum Stern Bad Hofgastein
  • Sonnenhotel Zum Stern Hotel Bad Hofgastein

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Hotel Reviews

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