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Hotel Kaiserhof Victoria

4.0 star property

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Photo gallery for Hotel Kaiserhof Victoria

Restaurant
Exterior detail
Suite | Hypo-allergenic bedding, minibar, in-room safe, individually furnished
Exterior
Business Double Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Hot Tub
  • Gym
  • Breakfast included
  • Pet friendly

Explore the area

Map
Anfahrt uber die Schlossstrasse 6, Bad Kissingen, BY, 97688
  • Bavarian Rhön Nature Park
    ‪1 min walk‬
  • Bad Kissingen Wandelhalle
    ‪1 min walk‬
  • Regentenbau
    ‪3 min walk‬

Room options

View all photos for Superior Single Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Superior Single Room

  • 237 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Suite (Garden Villa, Annex)

Suite (Garden Villa, Annex) | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Suite (Garden Villa, Annex)

  • 398 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Superior Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Single Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Business Single Room

  • 247 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Business Double Room, 1 Queen Bed

Business Double Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Business Double Room, 1 Queen Bed

  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Kaiserhof Victoria

4-star Bad Kissingen hotel with casino
Along with 2 restaurants, this hotel has a full-service spa and a casino. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include an indoor pool, a fitness center, and a bar/lounge.
Hotel Kaiserhof Victoria offers 166 accommodations with minibars and safes. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kaiserhof SPA has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub.
In addition to a full-service spa, Hotel Kaiserhof Victoria features an indoor pool and a hot tub. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a casino, a fitness center, and a sauna. Onsite parking is available (surcharge), along with a car charging station.

Hotel Kaiserhof Victoria has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Hotel Kaiserhof Victoria has 2 restaurants on site.
Room service is available.

Languages

English, German, Italian, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 10 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Casino
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Optional golf privileges
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • On a river
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Built in 1839
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 45.0 per day
Cribs (infant beds) are available for EUR 35.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 10.00 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 35.0 per night
  • Rollaway bed fee: EUR 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hotel Kaiserhof Victoria
Hotel Kaiserhof Victoria Bad Kissingen
Kaiserhof Victoria
Kaiserhof Victoria Bad Kissingen
Hotel Kaiserhof Victoria Hotel
Hotel Kaiserhof Victoria Bad Kissingen
Hotel Kaiserhof Victoria Hotel Bad Kissingen

Hotel Kaiserhof Victoria Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 58 out of 158 reviews
Rating 8 - Good. 69 out of 158 reviews
Rating 6 - Okay. 19 out of 158 reviews
Rating 4 - Poor. 9 out of 158 reviews
Rating 2 - Terrible. 3 out of 158 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Cecile, Frankfurt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Matan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

4/10 Poor

Lovisa

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Karin

Liked: Staff & service, property conditions & facilities
Pleasant hometown trip!
A pleasure to stay right in the middle of town near the concerts and the town and gardens! Breakfast was lovely each morning with pleasant staff. Some front staff, “patrick”? Not sure of first name Was especially helpful with securing taxis etc.
Stayed 12 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Stay - DBBM 2018
Great selection for the Breakfast Buffet. Quiet and spacious room. Walking distance to all the main sights in Bad Kissingen.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was great

10/10 Excellent

Paul, South Dakota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Perfectly located in the middle of Bad Kissingen, the hotel Kaiser Victoria proved a pleasant stay. Breakfast included a delightful spread of meats, cheeses and bread. Coupled with beautiful decor, it served as a highlight to my stay. A full functioning spa provided great relaxation and the perfect perfect weekend.

2/10 Terrible

J. Gevers

Disliked: Staff & service, property conditions & facilities
Bad experience
This hotel looks nice, is in a great location but is let down by some of its staff. Rooms are ok, but after one lady at reception telling me there should be wifi in all rooms, a young man at reception later said, with a smirk, there was NO wifi in the rooms, despite advertising showing wifi in room. Not even a mention of apology, just a smirk. I was very happy that Trudy at hotels.com quickly arranged a different hotel with much better customer service!

6/10 Okay

Verified traveler

Liked: Cleanliness

10/10 Excellent

Thomas

Traveled with family
Stayed 1 night in Oct 2024

10/10 Excellent

Artur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Haben uns wohl gefühlt, Lage sehr gut
Stayed 1 night in Oct 2024

10/10 Excellent

Matthias

Stayed 2 nights in Jun 2024

10/10 Excellent

Nadja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rundum toller Aufenthalt. Jederzeit gerne wieder.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles bestens
Stayed 2 nights in Aug 2024

10/10 Excellent

Anke

Stayed 2 nights in May 2024

10/10 Excellent

Hans Thyge

Stayed 1 night in Mar 2024

10/10 Excellent

Tanja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Michaela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Luxushotel
Ein sehr schönes Hotel mit Wellnessbereich. Das Zimmer war geschmackvoll eingerichtet und das Badezimmer sehr elegant. Nur das Zustellbett in unserer Suite hätte schon längst ausgemustert werden. Die Summe, die uns dafür angerechnet wurde, fanden wir etwas unverschämt.
Stayed 1 night in Jan 2024

6/10 Okay

Romy

Liked: Cleanliness
X
Stayed 1 night in Sep 2023

10/10 Excellent

Sylvia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel liegt direkt am Kurpark und damit wunderbar zentral, auch zum Bahnhof, wo der Shuttle zur Messe abfuhr, wahren es nur wenige Minuten zu Fuß. Das alte Gebäude ist wunderschön. Wir waren im neueren Flügel untergebracht, der über einen unterirdischen Gang erreichbar ist. Die Zimmer waren OK, eher zweckmäßig. Der Speisesaal im alten Teil ist opulent und wunderschön, das Frühstücksbuffet dort richtig gut und abends haben wir auch einmal dort gegessen, auch Buffet und dafür hervorragend. Das Personal war ausnahmslos enorm freundlich. Das große Schwimmbad hatten wir fast für uns allein. Alles in allem top!
Stayed 3 nights in Jun 2023

8/10 Good

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Empfehlendwert
Zentral gelegen, direkt am Kurpark kurzer Weg in das Zentrum. Hotel räumlich sehr großzügig gestaltet. Sehr freundliches und kompetentes Servicepersonal. Schöner sehr großer Innenpool. Alle Einrichtungen vorbildlich sauber. Frühstücksbuffet gut sortiert, nicht außergewöhnlich. Vermißt den Lachs, zu dem ich auch gern ein Glas Prosecco gehabt hätte. Rühreier eher eine kompakte Masse. Säfte für meinen Geschmack zu stark gesüßt. Wir kommen wieder, da das Gesamtpaket stimmig und preislich i. O. war.
Stayed 2 nights in Jun 2023

8/10 Good

Brigitte

Stayed 4 nights in May 2023

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Traditionshotel im Herzen des Kurviertels!
Das traditionsträchtige Hotel in Bad Kissingens Kurviertel hat mich durch die wunderschönen Räumlichkeiten (Frühstücksraum) und den Wellness-Bereich beeindruckt. Sehr gute Frühstücksleistung in tollem Ambiente, sehr freundliches Personal, ansprechende Zimmer.
Stayed 4 nights in Mar 2023

4/10 Poor

Kim

Stayed 1 night in Feb 2023

10/10 Excellent

J.H.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi hotel
Zeer mooi hotel, alles naar wens
Stayed 1 night in Jan 2023