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Hotel Serena

3.0 star property

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Photo gallery for Hotel Serena

Indoor pool, sun loungers
Indoor pool, sun loungers
1 treatment room
Front of property - evening/night
Interior entrance

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Spa
  • Pet friendly
  • Room service
  • Breakfast included

Explore the area

Map
Strada Pedraces, 32, Badia, BZ, 39036
  • 61 Santa Croce 1460m
    ‪6 min walk‬
  • 64 Sponata
    ‪2 min drive‬
  • Scuola Sci & Snowboard La Villa
    ‪8 min drive‬

Room options

View all photos for Superior Single Room

Superior Single Room | In-room safe, individually furnished, desk, blackout drapes

Superior Single Room

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, individually furnished, desk, blackout drapes

Superior Double Room

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | In-room safe, individually furnished, desk, blackout drapes

Standard Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room | In-room safe, individually furnished, desk, blackout drapes

Family Room

  • 291 sq ft
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Double Bed and 1 Twin Bunk Bed

View all photos for Classic Double Room

Classic Double Room | Bathroom | Hair dryer, towels, soap, shampoo

Classic Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

About this property

Hotel Serena

3-star Badia hotel steps from Dolomites
Jump on the free ski shuttle for a day on the slopes before returning to Hotel Serena for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa.
Hotel Serena offers 43 accommodations with safes and hair dryers. Each accommodation is individually furnished. Televisions come with satellite channels. Bathrooms include bathtubs or showers.

This Badia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages.
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Hotel Serena helps provide the perfect ski vacation with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

Dining options at the hotel include a restaurant and a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This ski hotel also offers an indoor pool and a sauna. Onsite uncovered self parking is complimentary.

Hotel Serena is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast and dinner.
Onsite venue #2 - This bar serves breakfast, lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Farsi, German, Italian, Romanian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Full-service spa
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On the riverwalk
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:30 PM
Front desk staffed during limited hours

Renovations and closures

The property is closed between September 17 and December 15.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 35.00 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 35.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Serena Badia
Serena Badia
Hotel Serena Hotel
Hotel Serena Badia
Hotel Serena Hotel Badia

Hotel Serena Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 6 out of 7 reviews
Rating 8 - Good. 0 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were lovely and friendly making me feel welcome. The owner made a pint of welcoming me as I had arrived late. The staff had saved a meal of soup, salad, a cold platter and dessert for me even though it was after 21:00 by the time I arrived. The hotel is lovely with great views for the valley. It is situated a quiet part of the village with access to great walks and cycling. The hotel has safe storage for bikes. The pool and wellness centre is a lovely place to relax. I feel very at home at the hotel.
Stayed 4 nights in Jun 2019

6/10 Okay

ORFEO GIOVANNI

Traveled with family
Liked: Cleanliness, staff & service
Un hotel nella media per un tre stelle in Alto Adige ma esageratamente costoso in alta stagione per il tipo di proposta. Personale gentile e disponibile, ma struttura da rivedere perché ormai riporta i segni del tempo e dei gusti.
Stayed 1 night in Feb 2024

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Joachim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles perfekt, aber Wellnessbereich sehr voll.
Stayed 7 nights in Jan 2024

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'accoglienza ed i servizi sono tutti di ottimo livello. In particolare segnalo il livello della ristorazione davvero eccellente, direi superiore alla categoria della struttura in termini di stelle (l'Hotel è un tre stelle, ma la ristorazione ne vale almeno 4). Impeccabile anche il personale di sala. Ottimi anche i servizi di piscina coperta e spa accessibili senza sovrapprezzo!
Stayed 5 nights in Aug 2021

10/10 Excellent

Klaus A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt hotel til Maratona
Vi var nede for at cykle Maratona og hotellet ligger ca. 500 meter fra der hvor vi skulle hente startnummer. Hotellet har den bedste udsigt, meget rent, super service, Wi-FI, dejligt SPA og maden var god både morgen og aften (dette er jo en smagssag). Vi fik lov til at have cyklerne stående på vores altan. Helt sikkert et hotel jeg kan anbefale og kunne besøge igen. Eneste ulempe er 50 meter op ad bakken med 17% stigning til hotellet (god træning). :-) Skal du cykle Maratona så er der et par km til start som går lidt op ad. Det betød at når vi var færdig med løbet så er det ned af bakken hjem. Det var vi glade for.
Stayed 5 nights in Jun 2018

10/10 Excellent

EVGENY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
В целом вполне нормальный отель.
Отдых в отеле оставил немного противоречивые чувства. С одной стороны очень всё чисто, хороший ресторан, отличная уборка номеров, хороший, внимательный и доброжелательный персонал, частая смена постельного белья и полотенец, вполне приемлемая зона СПА, но при этом отелю требуется некоторый ремонт, особенно фасада. Плохая звукоизоляция номеров, порой слышны посторонние звуки. Номера тесноваты. В целом, думаю крепкая 4 из 5.