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Unfortunately, The Hoxton Florence wasn’t our favorite stay. Overall, the hotel didn’t feel as well maintained as we had hoped. Our original room had a nice patio, but the glass door leading out to it was cracked, which was disappointing. There was also a strange odor in the room, possibly sewer-related, which detracted from our comfort. We had specifically reserved a room with a balcony but were told at check-in that none were available. The reception staff did move us to a larger room at no additional cost, which we appreciated, although we still didn’t get the balcony we had booked. The layout was also a bit strange. The hallway leading to our room had a section with three steps up and then three steps back down, which seemed impractical, especially when navigating with luggage. The location was convenient for some attractions, but if you want to explore beyond the Duomo area, be prepared for additional walking and plan your days accordingly. Overall, we appreciated the staff’s effort to accommodate us, but the overall aesthetic of the hotel, the room not matching our original reservation, and the unusual odor, the experience fell short of our expectations.

It is an excellent place to stay - closer to the train station-10 minutes. Kept very clean and nice size of room Breakfast was great Very helpful staff.

Lo malo es que el hotel no queda donde sale en google maps, queda en otro lado que se llama hotel Lido. Entonces llegamos en la noche y nos tocó pedir otro taxi con la maletas para ir al otro hotel. Adicional la habitacion estaba llena de mosquitos, tuvimos que tratar de matarlos a las 12 de la noche que llegamos

We enjoyed our stay and the location was great!

Even having arrived very early our room was immediately available. All staff were very helpful. Our room was immaculately clean. The breakfast staff were outstanding very friendly and very hospitable. The highlight though was the spa facility - out of this world. Highly recommend The Moon Boutique.