A 24-hour front desk, free breakfast, and free self parking are available at this hotel. WiFi in public areas is free. Housekeeping is available on request.
Ion Hotel offers 186 accommodations with safes and complimentary bottled water. This Baguio hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include showers, slippers, bidets, and hair dryers. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered on request and change of towels can be requested.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. 2 meeting rooms are available. Onsite covered self parking is complimentary.
A complimentary local cuisine breakfast is served each morning between 6:00 AM and 10:00 AM.
Languages
English, Filipino
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Free covered self parking on site
Wheelchair-accessible parking available
Food and drink
Free local cuisine breakfast available daily 6:00 AM to 10:00 AM
Conveniences
24-hour front desk
Guidebooks
Guest services
Change of towels on request
Housekeeping (on request)
Business services
2 meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Hand-held showerhead
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bidet
Hair dryer
Private bathroom
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Food and drink
Electric kettle
Free bottled water
More
Desk
Fan
Iron/ironing board
Laptop workspace
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 12:30 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests will receive an access code
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Access code, staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: PHP 2000 per accommodation, per night
A damage deposit of PHP 2000 will be collected before check-in.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Ion Hotel Hotel
Ion Hotel Baguio
Ion Hotel Hotel Baguio
Ion Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The only thing I did like is the staff. I paid 80 US dollars for a room that was not maintained. First there was paint spots on the floor, an open electrical panel in the closet. No safe until I had to call and ask one to be placed. No air conditioning. To get cool I had to open the window and the traffic was so loud all through the night I got no sleep whatsoever. Two pillows only. The shower liquid soap and shampoo was either diluted or low quality. The room looked like a room from hotel six. The breakfast buffet was okay but was very limited on items. I am glad I only spent one night. That place should be a 30 dollar room not an 80 dollar room. The manager should put more work in keeping the rooms updated. The appearance of Ion was very nice but the room was awful.
I found 2 mice eating on the night stand. The head shower was leaking same for the toilet hose. The TV channels were not available when i woke up at around 2AM.
The staff are very helpful, friendly and courteous, from kitchen, front desk and the security officers.
The hotel owner should invest a little to bring tge hotel up to standard.
I don’t get to take photos of my stay but one word best describes the entirety of the hotel and the staff from security to front desk, to dining area and room service: EXCELLENT
It’s spacious, costumer service excellent, accessible to everything, safe, guards were very helpful in getting taxi, breakfast buffet excellent and lots of choices. Definitely will book again.
AVOID AT ALL COSTS - WOULD HIGHLY RECOMMEND ANY HOTEL OTHER THAN THE ION HOTEL. How did this hotel manage to pass a health inspection when it fails at even the basics of hospitality? The lobby restrooms were poorly maintained and had very dim lighting. Toilet caulkings were yellow/black; everything reeked of a public urinal. Concierge never offered to take our luggage to our room. We were brought to our booked room - which happened to be the closest one to the elevators. Upon entering, the first impression was noticeably dark and dusty. Initial inspection showed dust on every surface - including the door handle. A section of the flooring had a deteriorated hole. Nearby the floor hole and the entrance were several dead bugs (probably termites). A blacklight test showed stains all over the sheets - disgusting; absolutely unacceptable! We went back to the lobby to complain and, after they spoke to their manager, they offered a free upgrade to a suite. After about 15 minutes for them to prep the suite, we were guided up to check it out (again, the suite closest to the elevator). Spacious, but failed the blacklight test - again, stains all over the sheets and pillows. We bolted out and declined the offer. It seemed like none of their rooms were thoroughly prepared and inspected (even after stating we're checking in late). We took video footage of both rooms as proof. Apparently, this hotel used to be a Holiday Inn, but was reclaimed under new management - hence "grand opening".
Jon Erwin
8/10 Good
Kenneth
Oct 21, 2023
Liked: Cleanliness, staff & service, room comfort
Ion Hotel, Baguio is a good place to stay.
Overall it was a pleasant experience. Staff is awesome but the hotel is older and it shows. They are remodeling and each room has A/C now. Tile floors show their age with light staining. Bed was good. Location is fantastic. The restaurant was great as well. I would stay there again.
The hotel was pretty nice. Stayed for three nights. The room as very nice, and when the staff cleaned the room they did an excellent job.
The breakfast was awesome. A lot of fresh choices to chose from although some dishes that should have been hot, weren't.
Only complaint I have is that the bathroom was poorly designed. There were two showers in the room. One stand up, and one with the bathtub. Both sprayed water everywhere because there were not shower curtains or doors and the shower heads were poorly maintained making them spray in places they shouldn't have been.
Water pressure was also poor and so was the water temperature.
Would consider staying again, but would probably bring my own shower head. ;)