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Excelente muito confortável E seguro

Boutique apartment with all the amenities and close to everything walking. We stayed on the 4th floor but suggest a floor lower which may stay a tad cooler at night.

I am very satisfied with this accommodation. The location is very convenient. Check in on 7/24. The staff is very friendly. I will choose this place next time.

Staff was lovely and held our luggage. They had great recommendations for nearby restaurants. However there is no AC

Great small boutique hotel with plenty of friendly staff. The room was gorgeous and huge with a bathtub view on the Douro. A little bit of road noise but nothing earplugs don’t fix. The bed was massive and very comfortable. Adding a full size mirror would be good for checking a fit before leaving the room. Service was above and beyond, with a tour of the property, welcome drink, bags taken to the room and a turndown service. Ines at breakfast was very friendly. The breakfast is good although the concept of a tasting menu for breakfast is a little odd and ordering à la carte would be better in our opinion. This is the second Torel property we stayed in and will continue to seek it as a gauge of quality in Portugal.

My room was amazing and the staff made this an exceptional experience. Downside is parking which was in a separate garage and you needed 20 minutes to get your car. Would absolutely stay there again despite the parking.

The staff there are absolutely amazing. They speak very good English, so it was easy to understand what they were telling us. They went out of their way to help us with anything that we needed help with and truly were just the nicest people.