4/10 Poor
Barbara
Aug 13, 2025
Liked: Cleanliness
Arrived at 3:50pm for check in (after 4 pm) and was told that the room wasn't ready. We were hot from hiking so decided to go to dinner first. Came back around 5:30 and was given a key to room 59. (And yes, you have to cross the street to another hotel to get the keys). Opened the door and the room had not been cleaned. The lone cleaner contacted the management who came with a key to another room which also was not ready. Third try at room 61 and the room was ready, although the floors were wet at least it had been cleaned. The towels were thread bare and the ac was old and noisy. Bed was okay pillows were very thick.
The biggest failure was the included breakfast. When we arrived at 7:20 there was no coffee, the cheese containers in the fridge were almost empty, there was no tea (they don't offer it) The fridge had some juice and we took the last two yogurts. Bread was white and they offered peanut butter and jam in those little containers. Small apples in the fridge for fruit.
(Apparently the rooms were not ready because
Barbara
Stayed 1 night in Aug 2025