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Hyatt Regency Changbaishan

4.0 star property

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Photo gallery for Hyatt Regency Changbaishan

Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
Lobby
Body treatments, facials
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Room service
  • Gym
  • Breakfast available
$139
includes taxes & fees
Sep 12 - Sep 13

Explore the area

View in a map
No.303 Guanmian Street, Southern Region, Changbaishan International Resort, Baishan, Jilin, 134504
  • Changbaishan Grand Theater
    ‪15 min walk‬
  • Changbaishan Ski Resort
    ‪18 min walk‬
  • Fokulon Lake
    ‪18 min walk‬
  • Baishan (NBS-Changbaishan)
    ‪17 min drive‬

Room options

View all photos for Club Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Club Room, 1 King Bed

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Club Room, 2 Twin Beds

  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room (Regency)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Twin Room (Regency)

  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Regency, Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Regency, Suite, 1 King Bed

  • 969 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View (Regency)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Mountain View (Regency)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Club Deluxe)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Club Room, 1 King Bed (Club Deluxe)

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Mountain View (Regency)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Twin Beds, Mountain View (Regency)

  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Spa
  • Free airport shuttle
  • Kids pool
4.8 out of 5, Exceptional, 4 reviews
Pullman Changbaishan Resort

About this property

Hyatt Regency Changbaishan

4-star Baishan resort close to Fokulon Lake
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free resort. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a coffee shop/cafe are onsite.
Hyatt Regency Changbaishan offers 277 air-conditioned accommodations with DVD players and laptop-compatible safes. A pillow menu is available. 40-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the resort include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and body treatments.
In addition to a full-service spa, Hyatt Regency Changbaishan features an indoor pool and a health club. Dining options at the resort include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 20444 square feet (1900 square meters) include conference space. This business-friendly resort also offers spa services, tour/ticket assistance, and a garden. Onsite self parking is complimentary.

Hyatt Regency Changbaishan is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Changbai House Dining Roo - This restaurant specializes in Chinese cuisine.
Market Cafe - This café specializes in international cuisine and serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 188 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Changbai House Dining Roo
  • Market Cafe

Things to do

  • Billiards/pool table
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Yoga classes

Family friendly

  • DVD player
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20,444 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains

Full-service spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 400 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 188 per person
  • Rollaway bed fee: CNY 400 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Changbaishan Hyatt
Hyatt Changbaishan
Hyatt Regency Changbaishan
Hyatt Regency Hotel Changbaishan
Hyatt Regency Changbaishan Resort
Hyatt Regency Changbaishan Resort
Hyatt Regency Changbaishan Baishan
Hyatt Regency Changbaishan Resort Baishan

Hyatt Regency Changbaishan Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 1 out of 10 reviews

8.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Chloe

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Location, rooms & breakfast are great

Amazing location for skiing. Very comfortable hotel to stay in, huge rooms and fantastic views. Breakfast is great but all other hospitality areas lack atmosphere and quality service. Check in is long and complicated. Definitely not the high standard of experience expected at a normal Hyatt.
Stayed 4 nights in Mar 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

Tremendous room for improvement

I booked two rooms as we have 4 people. One room has shower and bath tub, the other one looked like it's just taken out the bath tub and shower door, it's terrible. When you showered, water flooded to the other side of the bathroom. Unfortunately, you live with whatever they have available when it's full. Breakfast arrangement was terrible, waited 25 minutes for a table. Ski gears ran out very fast and we had to rent the gears from the ski house. Ski locker has to pay which is strange as normally it should be free for hotel guests. The ski rental counter is very understaffed, waited long time just to get served. The outdoor hot water pool was great, swimming pool is also good. Rooms are very hot and couldn't lower the temperature at all. Most of the people will need to open the balcony door to reduce the room temperature.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The facility is still pretty new and hotel service is not bad. The wifi signal in room is rather weak. The ski rental is a mess although it is not part of the hotel service, but they are not professional. I liked the pool, outdoor spa and the changing room very much.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice ski resort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic service with great facility

I have to say the service is one of the best I've ever got from many many hotels I've been. Facility is also great, very big room, very clean. deserve the price.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務非常一般啦流，滑雪超方便。
Stayed 3 nights in Dec 2024

8/10 Good

Yun

Liked: Staff & service, property conditions & facilities, room comfort
服務人員有耐心禮貌非常好
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Entäuschung, kein Hyatt Standart.

Wir sind oft in Luxushotels dieser Kategorie unterwegs, auch in China. Da wir allgemein das Serviceproblem auch in Internationalen Hotels in China kennen, sind unsere Erwartungen nicht besonders Hoch. Aber dieses Hotel war dennoch eine Entäuschung. Es ist eigentlich eine Frechheit dass dies als ein Hyatt Regency verkauft wird. Nur ein einziger Mitarbeiter sprach gutes Englisch, der Concierge war eine Katastrophe und dermaßen unbeholfen dass man sich diesen auch sparen kann. Für das verlassen des Resortgeländes wird eine Ausfahrkarte benötigt da man sonst hohe Parkgebühren zahlen muss. Daran muss man aber selbst ständig selbst denken, was man natürlich erstmal vergisst oder nicht weis und dies dann am Gate feststellt. Ein guter Service würde für den Kunden denken oder danach Fragen. Des Weiteren hat sich unser Sohn an dem Teppich im Zimmer verletzt. Dieser war am Flurübergang von unten mit Nägeln befestigt, von unten nach oben! Die Nägel waren so lang dass diese durch den Teppich stachen und die Hornhaut an seinem Fuß aufrissen. Zum Glück war es nur eine kleine Verletzung, aber dass geht gar nicht. Die Schiebetür zum WC ließ sich nur mit starker Kraft verschieben, für ein Kind unmöglich. Das Leitungswasser hatte eine komische gelbe Farbe, so sah das eingelassene Bad aus wie Urin. Das Frühstück war für diesen Preis nicht gut genug, einfach Büfett Standart mit durchschnittlichem Angebot.

6/10 Okay

Fengying, 台北

Liked: Cleanliness, property conditions & facilities

飯店位置不錯。

房間曖氣太熱，不能自行調整。