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Hiltop Hotel

2.5 star property

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Photo gallery for Hiltop Hotel

Lobby sitting area
Breakfast and dinner served, American cuisine
Outdoor spa tub
Interior entrance
Deluxe Quadruple Room | Premium bedding, desk, laptop workspace, blackout drapes

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
$80
includes taxes & fees
Dec 25 - Dec 26

Explore the area

View in a map
2620 Buck Owens Blvd, Bakersfield, CA, 93308
  • Place, Buck Owens Crystal Palace
    ‪1 min walk‬
  • Place, Bakersfield Heart Hospital
    ‪3 min walk‬
  • Place, Kern River
    ‪5 min walk‬
  • Airport, Bakersfield, CA (BFL-Meadows Field)
    ‪7 min drive‬

Room options

View all photos for Classic Single Room

Classic Single Room | Premium bedding, desk, laptop workspace, blackout drapes

Classic Single Room

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, desk, laptop workspace, blackout drapes

Classic Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Single Room, Courtyard View

Comfort Single Room, Courtyard View | Premium bedding, desk, laptop workspace, blackout drapes

Comfort Single Room, Courtyard View

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, Courtyard View

Comfort Double Room, Courtyard View | Premium bedding, desk, laptop workspace, blackout drapes

Comfort Double Room, Courtyard View

  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible Room

Accessible Room | Premium bedding, desk, laptop workspace, blackout drapes

Accessible Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Premium bedding, desk, laptop workspace, blackout drapes

Deluxe Quadruple Room

  • Sleeps 4
  • 2 King Beds

View all photos for Family Room

Family Room | Premium bedding, desk, laptop workspace, blackout drapes

Family Room

  • Sleeps 6
  • 3 Double Beds

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Lobby
Quality Inn & Suites near Downtown Bakersfield
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.6 out of 5, Good, 933 reviews
Quality Inn & Suites near Downtown Bakersfield

About this property

Hiltop Hotel

Bakersfield hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, conference space, and a 24-hour front desk. Change of towels is available on request.
Hiltop Hotel offers 199 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 48-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Bakersfield hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 1800 square feet (167 square meters) include conference space. This business-friendly hotel also offers an outdoor pool, room service (during limited hours), and an ATM. Onsite secured self parking is complimentary.

Hiltop Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.
BUCKCAFE - This family restaurant specializes in American cuisine and serves breakfast and dinner.
The Junction - This sports bar serves light fare only. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • BUCKCAFE
  • The Junction

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 1,800 square feet of conference space
  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM

Hiltop Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 97 out of 302 reviews
Rating 8 - Good. 46 out of 302 reviews
Rating 6 - Okay. 44 out of 302 reviews
Rating 4 - Poor. 35 out of 302 reviews
Rating 2 - Terrible. 80 out of 302 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Eric

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They only value large groups, tour companies and the like. Don't book as a single traveler. They put the cash cow in the better rooms with hot water.
Stayed 3 nights in Sep 2025

4/10 Poor

argelia

Disliked: Staff & service
I cancelled walk in smelled like cheap nasty hotel and when I walked up to the desk clerk she had a sad face. and most of all she said NO HOT Water. I Cancelled my trip to top off they charged me $30 like for cancellation I said WOW and this was on Saturday 20th and today is the 23rd and I still do not have my money back my refund what I paid on the card.
Stayed 1 night in Sep 2025

6/10 Okay

Jermaine

Stayed 1 night in Sep 2025

2/10 Terrible

Louise

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do NOT Stay at this hotel

Do not stay at this hotel. There was semen on the bed, dirty pillows, no gas to the building for hot showers, no cable in room, left hotel asking for refund and they refused. Avoid at all costs!!
Stayed 1 night in Sep 2025

2/10 Terrible

Eric

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to sleep with people coming and going at all hours. Their business model is set up to cater to large groups, not individuals. That being said, you don't matter as a customer unless you're in the tour bus. The rooms are ok, but the water pressure is sometimes low and the "hot" water is not even lukewarm at times.
Stayed 3 nights in Aug 2025

2/10 Terrible

Eric

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel allows large party in the pool area starting 10:30 pm on a Sunday. No quiet hours. Good luck. Also front desk told me the renovations by the owner were done cheapest as possible and probably not up to code. They'll be fixing it soon so that means more noise and inconvenience.
Stayed 2 nights in Jul 2025

2/10 Terrible

steve

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in Go to my room no hot water no TV on the AC was off unplugged plugged it back in got the AC on took forever. For my room to cool down. Take a shower no hot water. No tv One to the restaurants/bar. Order dinner almost an hour later. The server came back and told me. The cook was nowhere to be found and they were having a gas issue therefore they could not cook anything. All these issues were known to all the staff but yet did not let anybody know when you checked in. Went back to the front desk different personnel. Completely rude and blamed me said I knew of these issues and still chose to stay there. Spoke with who seemed to be the owner she did not care one bit phones are down to you can't call the office. Check out this morning still no hot water took my key to the front desk astro receipt no paper in the printer so to use a map and printed on. That I receive this place needs to major help. No stars given.
Stayed 1 night in Sep 2025

2/10 Terrible

Eric

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not able to sleep with all the noise from tour groups coming and going at all hours of the night. Dirty and shoddy renovations. Very little homeless inside the area though. Outside? Tons
Stayed 2 nights in Sep 2025

2/10 Terrible

Eric

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently changed owners. They appear to be catering to tour groups and/or hosting parties past the decent quiet time hours. I've stayed many times but I can no longer. Single travelers and families should stay away. Many homeless. Shoddy renovations. Yes the water pressure is low in some rooms and the hot water is lacking sometimes. I don't know if that is a code violation or not but they did have inspectors recently.
Stayed 3 nights in Aug 2025

4/10 Poor

Jeff

Traveled with group

Bathtub grave yard

The water heater was broken and there was old bathtubs all over the property.
Stayed 1 night in Sep 2025

4/10 Poor

Saul

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
No warm water at all through out my stay. No gas at the restaurant either.
Stayed 1 night in Sep 2025

2/10 Terrible

Brian

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water during my stay. Extremely loud
Stayed 1 night in Sep 2025

6/10 Okay

Debbie, South Gate

Stayed 1 night in Sep 2025

2/10 Terrible

Trevor

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Walking into the hotel wasn’t bad. I was greeted right away. Clean lobby. Receptionist was very nice and we had some random conversations, which I enjoyed as I had just driven by myself for the last 5 hours. She explained how to get to my room (the hotel is spread out pretty far so she recommended I drive and park in the back gated area). First thing, the gate should open with a room key. Instead, you have to press the call button and wait for someone to answer (took longer than expected) and that’s to get in or out. Arrived to my room. It was well over 100 degrees in my room, while outside was in the 80s with light rain. The window doesn’t open so I turned on the AC. Turned it down as cold as it would go and left to grab some food, in hopes it would have cooled down by the time I returned. Boy was I wrong, 2.5 hours later and it’s still around 95! Finally cooled down around 9pm, 6 hours after arriving. Attempted to take a shower. There was ice cold or cold water. No warm or hot. I struggled to take a cold shower to wash away the day Attempted to watch TV while I relaxed, but that wasn’t going to be possible. The TV doesn’t work! There’s no antenna or cable. It’s not a smart TV so I couldn’t watch any apps (Netflix, Hulu). Was going to hit the gym for a little bit but guess what, there is no gym, just a “room” under construction. Needless to say, I would not stay here again. Outdated and uncomfortable.
Stayed 1 night in Sep 2025

2/10 Terrible

Jason

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Didn’t have cable or hot water drove home with swamp azz need to get there 💩 together
Stayed 1 night in Sep 2025

8/10 Good

Hellas Wai Shan

Business traveler
Liked: Staff & service, amenities
The room smells bad. The staff is friendly
Stayed 1 night in Sep 2025

2/10 Terrible

Mia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holds onto $100 hold for 6 days before releasing

Let me see 1/ false advertising they advertise a buffet breakfast included there's no buffet 2/ poor management manager promises to call in an hour weeks later never called 3/ poorly maintained rooms smelly carpet water stains on ceilings mid matched paint Rude rude rude staff We made the mistake of booking two non refundable nights before we stayed the second I wouldn't board a dog there
Stayed 1 night in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
I especially selected this property for it's tropical garden
Stayed 1 night in Sep 2025

2/10 Terrible

Mia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They suck

I've already reviewed them the only thing they're good at is providing an appalling standard of care
Stayed 1 night in Sep 2025

10/10 Excellent

Drayke

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable
Stayed 1 night in Sep 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Liss

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and kid friendly.
Stayed 1 night in Aug 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kari M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great grounds

We were surprised by the grounds and found the grounds very inviting and the room was very clean.
Stayed 1 night in Sep 2025

2/10 Terrible

Donna

Stayed 1 night in Sep 2025