This smoke-free hotel features a restaurant, 24-hour room service, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Guest accommodations at Caspian Plaza offer minibars and safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs and complimentary toiletries. Additionally, rooms include complimentary bottled water and ceiling fans. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a terrace, tour/ticket assistance, and concierge services. Limited complimentary onsite parking is available on a first-come, first-served basis.
Caspian Plaza is a smoke-free property.
A complimentary buffet breakfast is served each morning between 8 AM and 11 AM.
Caspian Plaza has a restaurant on site.
24-hour room service is available.
Languages
Azerbaijani, English, Russian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transportation
24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Limited onsite parking
Food and drink
Free buffet breakfast available daily 8:00 AM to 11:00 AM
A restaurant
Family friendly
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
Laundry facilities
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Meeting rooms
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible path of travel
More
1 building
Smoke-free property
Room amenities
Bedroom
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Bathtub
Free toiletries
Private bathroom
Towels provided
Entertainment
TV
Food and drink
24-hour room service
Free bottled water
Minibar
More
Ceiling fan
Desk
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AZN 20.0 per night
Cribs (infant beds) are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: AZN 1.10 per person, per night
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: AZN 30 per vehicle (one way)
Rollaway bed fee: AZN 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Property is also known as
Caspian Palace Hotel BAKU
Caspian Palace Hotel
Caspian Palace BAKU
Caspian Palace
Caspian Palace
Caspian Plaza Baku
Caspian Plaza Hotel
Caspian Plaza Hotel Baku
Caspian Plaza Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The rating for this property on expedia is simply fake. Most probably resulting of Bangladeshi click farms, and bad expedia compliance.
The pictures on the site do not do justice to the state of the facilities. Our room had 3 small windows but curtains for only 2. Safe did not open and worked erratically once taken care of by hotel staff. Safe is not attached to anything so you can pick it up and walk away with it.
Breakfast was included but never delivered even if requested. When calling reception to enquire abut it or any other situation they just hang up on you.
The bathroom had broken tiles, wonky towel railings and damp holes on the ceiling. Tap water bears yellowish brownish color.
The neighborhood is not particularly alluring and there are literally no dining options nearby except one doner kebab shop and a Gloria Jean's coffee which closes in the afternoon.
It's located in the 15th floor of a commercial building which turns off all the lobby lights at night.
It's quite honestly really bad.
I booked in 4-star Caspian Palace but because of "technical issues" was moved to Empire Hotel that really looked like as 2-star cheap and dirty place.
Complete disappointed in Caspian Palace and hotels.com support. I was promised to receive $50 credit but actually got 50RUR (less than $1) because "your booking is made in RUR currency).
I stayed more than a hundred places last years but it was the worst experience ever.
We had a great stay at the Caspian Palace.
The staff were very helpful a few weeks back when I was organising the visa.
The hotel was well situated. Our room was clean and warm, and very comfortable. The bathroom was fine, with everything working, and well supplied with towels, etc.
The staff were very helpful and friendly, especially Ayat. The hotel has a reasonably-priced taxi service to the airport.
I would stay there again in future.
Mein erster Besuch in Baku . Das Hotel ist bedingungslos weiterzuempfehlen. Es liegt zentrumsnah, Nähe der Metro und verfügt über eine englischsprachige Rezeption. Alle Mitarbeiter sind stets freundlich und hilfsbereit. Vom.ersten Tag an war es Urlaub und ein Gefühl des Willkommenseins.Es wird nicht mein letzter Besuch dort sein.
Merkeze otobüsle 15,yürüyerek 40 dakika mesafede, çevresinde birçok lokanta market var, temiz,bir plazanın 15 ve 16'ncı katında, resepsiyon görevlileri yardımsever, oldukça büyük odası var, kahvaltısı vasat, ulaşımı kolay, şehir manzaralı, internet güzel çalışıyor...
كانت جميلة ولكن عكرها سوء الغرفة وذلك بسبب ااتكييف وكذلك الثلاجة التي لاتعمل
Sulaiman
Stayed 7 nights in Sep 2017
2/10 Terrible
Verified traveler
Aug 21, 2017
Disliked: Staff & service, room comfort
Une arnaque : attitude inadmissible
Le réceptionniste nous a dit à notre arrivée qu'un dégat des eaux affectait deux des trois chambres que nous avions réservées. Donc ils avaient réservé une chambre dans un autre hotel et qu'ils mettraient deux lits d'appoint dans la troisième chambre!
Ne voulant pas être séparés nous nous sommes tous entassés dans une chambre avec trois des 5 lits très inconfortables et en plus nous avons dû aider le réceptionniste à chercher la literie et à faire nos lits nous-même!
En questionnant de manière plus pointue cette personne, elle a avoué avoir donné deux de nos chambres à d'autres clients...alors que nous avions déjà payé notre nuit par carte lors de la réservation.
Une bonne manière de se mettre des sous en poche et il semble que ce ne soit pas la première fois!
Petit déjeuner , il faut arriver avant que les plats soient vides car ils rechignent à les remplir...
Et le descriptif de la chambre dans Hotels.com ne correspond pas !
A éviter car il y a bien d'autres hotels avec des gens charmants dans cette ville.
Номера действительно неплохие. Персонал - молодцы. Хорошие приветливые ребята. Но. Завтрак - полное убогое де...мо, такого уже лет 10 не встречал. Жаль что нельзя было бронировать БЕЗ завтрака. Так как пришлось так или иначе искать ресторан чтобы нормально поесть.