Graaf Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Graaf Hotel

Lobby
Exterior
Minibar, in-room safe, desk, iron/ironing board
Living area | Flat-screen TV
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Spa
  • Breakfast available
  • Parking included
  • Room service

Explore the area

Map
15/A Hasanoglu Ave, Baku, AZ1025
  • Baku Congress Centre
    8 min walk
  • Metro Park
    14 min walk
  • Haydar Aliyev Cultural Center
    15 min walk
  • Baku (GYD-Heydar Aliyev Intl.)
    27 min drive

Room options

Standard Twin Room

  • Sleeps 3
  • 2 Double Beds

Superior Double Room

  • Sleeps 3
  • 1 Double Bed

Junior Suite, 1 Queen Bed, Smoking, City View

  • City view
  • Sleeps 3
  • 1 Queen Bed

Standard Double Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Graaf Hotel

3-star Baku hotel close to Haydar Aliyev Cultural Center
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a nightclub, a health club, and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Baku? This hotel has facilities measuring 861 square feet (80 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours)..#Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: AZN 18 per person (approximately) Airport shuttle fee: AZN 15 per person (one way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed No onsite parking is available This property accepts credit cards, debit cards, and cash . Special instructions: Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 2:00 PM. Check in to: anytime. . Check out: 12:00 PM.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 861 square feet (80 square meters) include conference space. This business-friendly hotel also offers a health club, a nightclub, and a rooftop terrace. Onsite uncovered self parking is complimentary.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Zumrud Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Azerbaijani, English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: AZN 12 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Zumrud Restaurant

Things to do

  • Health club
  • Nightclub
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 861 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Banquet hall
  • Built in 2012

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from November 10 2024 to November 25 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AZN 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AZN 1.30 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AZN 12 per person
  • Rollaway bed fee: AZN 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Azerbaijan. This property is rated 3 stars.

Property is also known as

Divan Express
Divan Express Baku
Divan Express Hotel
Divan Express Hotel Baku
Divan Express Baku Hotel
Graaf Hotel Baku
Graaf Hotel Hotel
Divan Express Baku
Graaf Hotel Hotel Baku

Graaf Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 29 out of 65 reviews" "
Rating 8 - Good. 27 out of 65 reviews" "
Rating 6 - Okay. 8 out of 65 reviews" "
Rating 4 - Poor. 0 out of 65 reviews" "
Rating 2 - Terrible. 1 out of 65 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Paul

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Basic hotel, cheap n cheer . Max 3 star
Stayed 1 night in Jun 2024

2/10 Terrible

Paul

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service
Breakfast farce
No breakfast available at 730am. I paid extra for breakfast. I want a refund
Stayed 1 night in Apr 2024

6/10 Okay

Ryan

It was okay. Except when they say they clean your room, they just flip the dirty mess around, so you can’t see it.
Stayed 8 nights in May 2023

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel, quality room, very friendly and helpful staff. Will stay again next time in Baku.
Stayed 5 nights in Apr 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Many things were great at the facility. only comment I have bit negative: Air Conditioning was not working. Weather was warm, we were getting only hot air supply, the room inside was too warm to sleep/comfort. We were advised Hotel is still in winter setting, so air cooling was not possible
Stayed 6 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Average stay
Except the noise of the subway crossing, all are fine for a value for money accommodation.
Stayed 1 night in Nov 2018

8/10 Good

Al, Kentucky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place with friendly staff
Worked on p project from here and enjoyed the good size room and breakfast . Might wanna upgrade thre coffee !
Stayed 18 nights in May 2018

8/10 Good

Jan, Yotk UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel
Large comfortable rooms and very clean. Overall a good hotel. About 15 mins taxi ride from the centre or the city.
Stayed 5 nights in Apr 2018

10/10 Excellent

Alexandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very warm and friendly staff. Great service and good location. Strongly recommended. .
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ramiz

Liked: Cleanliness, property conditions & facilities, room comfort
Otherwise, friendly and warm staff, clean hotel.
I have had previous Divan experience elsewhere in the world and was expecting more from the room. While overall everything was really good, but small but important things were missing from the room; for instance, there was no slippers although when i booked, it was listed as a standard item in the room. The bathroom amenities also lacked, such as tooth-paste, or body cream. these are basics that needs to be in a decent hotel for the price they charged me.

6/10 Okay

Amr, Cairo

Disliked: Staff & service, property conditions & facilities, room comfort
Cheap hotel with poor services
It was not really not good experience

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well equipped rooms, kind and helpful staff, rich breakfast yet, do not expect any pork (e.g. bacon). You can feel when metro is passing underneath - for someone who is sensitive this might be disturbing.

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very well equipped and comfortable hotel
The room was excellent and very well equipped. The breakfast was superb. The cost was quite reasonable and fair

6/10 Okay

Lee, Dubai

Liked: Staff & service
Value for Money
I have stayed here before. It is good value for money. The gym has the basics. The breakfast buffet could be better. If you are looking for English news you will be out of luck unless you want to watch Russia Today. There is no BBC or CNN in English.

10/10 Excellent

HAYDAR, Konya-Turkey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel Divan Exp. BAKU
The menager of Baku Divan Express Dear Murat YILDIZSAFER was very kindly men. He was absolutely perfectly hosted us. Worker sand reception also very helpful... I would like to advice whole people to go and stay in Baku.

8/10 Good

Can akturk, A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best places with this price in Baku. Definetly recommend it.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good value and comfortable stay
Great room, very clean but a little too stuffy sometimes. Good service overall especially with organising transport but some service was a little slow with one billing error.

8/10 Good

Rahman, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money.
this is my fourth stay in this hotel. Good value for money. Excellent Resturant. Nice breakfast. The only issue I have ex premixed is the underground is not far from the hotel. You can feel the train passing by.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Metroline noise
Nice and friendly customer service, organized early check-in and breakfast on first day. Average azeri breakfast, food items not very efficiently replenished when things are consumed. Be aware the hotel is build on top of metroline causing noisy vibration and noise in the rooms late at night/early morning. Secondly, blind curtains are 60 cm too narrow in the window leaving daylight in the room early morning. Not a place for light sleeper.
Stayed 2 nights in Jul 2024

10/10 Excellent

Onur

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Mustafa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Temiz ve kullanışlı
Çok misfirperver bir ekibi var. Tesisi temiz ve kullanışlı.
Stayed 3 nights in Jan 2023

10/10 Excellent

Onur

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Haydar Aliyev merkezinin dibinde, çok konforlu ve çok temiz bir otel. Merkezi olduğundan her yere ulaşım çok kolay.
Stayed 1 night in Dec 2021