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Excelsior Hotel & Spa Baku

4.0 star property

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Photo gallery for Excelsior Hotel & Spa Baku

Property entrance
Gym
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Deluxe King | Jetted tub
Coffee shop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Gym

Explore the area

Map
2, Heydar Aliyev Avenue, Baku, AZ-1154
  • Haydar Aliyev Cultural Center
    ‪6 min walk‬
  • Baku City Circuit
    ‪2 min drive‬
  • Nizami Street
    ‪2 min drive‬
  • Baku (GYD-Heydar Aliyev Intl.)
    ‪16 min drive‬

Room options

View all photos for Superior King

Superior King | Premium bedding, minibar, in-room safe, desk

Superior King

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Deluxe King | Premium bedding, minibar, in-room safe, desk

Deluxe King

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite with Balcony

Junior Suite with Balcony | Premium bedding, minibar, in-room safe, desk

Junior Suite with Balcony

  • 807 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 646 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Excelsior Hotel & Spa Baku

4-star Baku hotel close to Nizami Street
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle, and a free manager's reception. Additionally, 2 poolside bars, 2 bars/lounges, and a health club are onsite.
Excelsior Hotel & Spa Baku offers 61 accommodations, which are accessible via exterior corridors and feature private hot tubs and minibars. Beds feature premium bedding. A pillow menu is available. 28-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. 2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aura Wellness Center. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Excelsior Hotel & Spa Baku features a full-service spa, 2 hot tubs, an outdoor tennis court, and an indoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 2 bars/lounges. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 3337 square feet (310 square meters) include a conference center. This business-friendly hotel also offers a children's pool, a seasonal outdoor pool, and a health club. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.

Excelsior Hotel & Spa Baku is a smoke-free property.

A complimentary manager's reception is offered each day.
L'Atelier - This lobby lounge serves dinner and light fare.
Belvedere - This restaurant specializes in Eastern European cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
La Patisserie - This café serves light fare only. Open daily.
Vitality Bar - Onsite bar. Open daily.
Pool and Grill - Onsite sports bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

Azerbaijani, English, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 12.94 to 14.70 per person
  • 2 bars/lounges
  • 2 poolside bars
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Belvedere
  • L'Atelier
  • La Patisserie
  • Pool and Grill
  • Vitality Bar

Things to do

  • 2 hot tubs
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Children's pool
  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3,337 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 28-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 18.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 0.65 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12.94 to 14.70 per person
  • Airport shuttle fee: USD 25 per room (one-way)
  • Rollaway bed fee: USD 18.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Couples who are citizens or residents of Azerbaijan are required to present proof of marriage at check-in when sharing a room.

We should mention

This property does not have elevators
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The seasonal pool will be open from June to September
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 14 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Azerbaijan. This property is rated 4 stars.

Property is also known as

Excelsior Baku
Excelsior Hotel Baku
Hotel Excelsior Baku
Excelsior & Spa Baku Baku
Excelsior Hotel & Spa Baku Baku
Excelsior Hotel & Spa Baku Hotel
Excelsior Hotel & Spa Baku Hotel Baku

Excelsior Hotel & Spa Baku Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 93 out of 162 reviews
Rating 8 - Good. 46 out of 162 reviews
Rating 6 - Okay. 13 out of 162 reviews
Rating 4 - Poor. 4 out of 162 reviews
Rating 2 - Terrible. 6 out of 162 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

David

Liked: Room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 4 nights in Nov 2024

8/10 Good

Tharunidhar

Liked: Cleanliness, amenities, property conditions & facilities
Service at the restaurant needs lot of improvement.
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice accommodation, massive bedroom and confortable bed as well. The jacuzzi in my room was much appreciated after a few exhausting days at the f1 track. The breakfast was also excellent, with a large variety of choices every morning. Professional staff (thanks again to Gular for a warm welcome at checkin and an efficient checkout). Finally, the spa facilities are also a great bonus, with an indoor and outdoor pool, plus a sauna and steaming room (and a gym, but I didn’t try that one) right next to the hotel. Not that much to do around, but the city center and the airport are easily reachable by cab. Highly recommended !
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay staff very friendly and nothing too much bother, great service and very clean would recommend a visit
Stayed 8 nights in Sep 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel on arrival very friendly warm welcome from staff, our room is very clean and one of the most comfortable beds and pillows I’ve had in a hotel!!! The hotel offer excellent service including room service, laundry, spa, pool service and cleaning daily. We are really enjoying our stay and nothing is ever too much trouble would highly recommend this hotel and city.
Stayed 1 night in Sep 2024

6/10 Okay

Nisham

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Still old looks and not upgraded the hotel facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Rand

Disliked: Property conditions & facilities
It. Is not five star, no transport , old furniture
Stayed 7 nights in Jul 2024

6/10 Okay

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall, an ok experience. Gym and pools are excellent. Staff very good but hotel let down by the rooms. They are ok but very dated. The most annoying/ disappointing aspect was the room keys. Constantly having to be reprogrammed meaning that you are often having to go fown to reception to get them renewed, sometimes waiting in a queue of guests checking in etc. Only returned due to the gym and outdoor pool (great in the summer). Otherwise, i would avoid.
Stayed 3 nights in Aug 2024

8/10 Good

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Constantly had to get keys reprogrammed
Stayed 11 nights in Jul 2024

10/10 Excellent

MAZEN, Davenport

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Jul 2024

10/10 Excellent

MAZEN, Davenport

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spa and piol
Stayed 1 night in Jul 2024

10/10 Excellent

Umit, istanbul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very friendly team. I love to atmosfer. I highly recommend
Stayed 1 night in Jul 2024

10/10 Excellent

Inzamam ul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
It was great
Stayed 6 nights in Jul 2024

10/10 Excellent

Aditya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Ivan, Toshkent

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hi all The hotel is really nice (though a bit tired) and the people are generally nice and kind. But some of the staff decided that they can lecture and teach. First experience for me. Anyway, this place can be a choice for a short break. Best Ivan
Stayed 3 nights in Jun 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception are great people special gulag rabbeni
Stayed 4 nights in Jun 2024

8/10 Good

gabriel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything you need - but nothing beyond. Location - you need a car. We stayed one night between two trips in order to avoid getting into the city centre. Spa- basic.
Stayed 1 night in May 2024

8/10 Good

Mirza

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel in itself is fine. I booked a junior suite which was good value. However, if you consult a map it does not appear far to the city centre. In fact the hotel is "trapped" behind 3 enormous roads un-crossable for pedestrians and with only one underpass in the least convenient direction. There are no other commercial buildings close to the hotel. This means every day starts with a taxi (good value actually) or a walk up the same long hill alongside three lanes of thundering traffic. The metro (Nariman Narimanov) is 25 minutes away. The trick is to get bus No 1 outside the Haider Aliyev centre to May 28th square and change to route 5 to go to the old city. Public transport dirt cheap but inconvenient. There are some restaurants on Haider Aliyev square. The Georgian one is particularly recommended. The hotel restaurant is dead. Never saw more than 4 people in a dining room for 100 at dinner time
Stayed 7 nights in May 2024

10/10 Excellent

Sakshi

Stayed 5 nights in May 2024

10/10 Excellent

parmjit

Liked: Cleanliness, staff & service, property conditions & facilities
Gulnara receptionist was so nice to deal . The receptionist also very nice and dealing was so hreat
Stayed 2 nights in Apr 2024

8/10 Good

sami

Business traveler
Liked: Cleanliness, staff & service, amenities
Property is abit outdated unfortunately but rooms are clean and service is good. It is very difficult to exit property if you are going opposite direction of entry. This might add extra 10 minutes to the drive
Stayed 4 nights in Feb 2024

10/10 Excellent

Sadi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, the only problem is, hotel is not on a walking distance to anywhere. The hotel is next to a highway and it is almost impossible to walk anywhere. The first motivation for the hotel was, its very close location to the Hayder Aliyav center, but it is almost impossible to pass the highway to there. Thanks Bolt for transportation. Other than walking the hotel has a fancy design, room decoration was better than our expectations. Swimming pool is an extra building next to the hotel. Somehow my girlfriend didnt enjoy the society in the sports center and we didn't visit again. House keeping was not good in timing and they didn't replace the towels during 6 days stay.
Stayed 1 night in Dec 2023