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The Family Hotel

3.5 star property

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Photo gallery for The Family Hotel

Reception
Indoor pool, outdoor pool
Restaurant
Deluxe Double Room, Pool Access, City View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Indoor pool, outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Gym
  • Parking included
  • Room service

Explore the area

Map
Suleyman Sani Akhundov, 72A, 3107 Ahmad Rajabli, Baku, AZ1075
  • 28 Mall
    ‪7 min drive‬
  • Baku City Circuit
    ‪8 min drive‬
  • Fountain Square
    ‪9 min drive‬
  • Baku (GYD-Heydar Aliyev Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Double Room, Pool Access, City View

Deluxe Double Room, Pool Access, City View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room, Pool Access, City View

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double or Twin Room, Pool Access, City View

Double or Twin Room, Pool Access, City View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Double or Twin Room, Pool Access, City View

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

The Family Hotel

3.5-star Baku hotel close to Metro Park
This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Change of towels is available on request.
The Family Hotel offers 22 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with satellite channels. Bathrooms include showers with hydromassage showerheads, slippers, complimentary toiletries, and hair dryers.

This Baku hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in September 2024.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a steam room and a fitness center.
In addition to an indoor pool and an outdoor pool, The Family Hotel provides a steam room and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Family Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
The Family Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Azerbaijani, English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle cleaning area
  • Gym
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Elevator (42 inch wide door)
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Renovated guestrooms - September 2024
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AZN 30.0 per night
Cribs (infant beds) are available for AZN 20.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: AZN 30 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: AZN 5 (one-way), (from 2 to 9 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AZN 20.0 per night
  • Rollaway bed fee: AZN 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

GM City Binagadi Hotel
GM City Binagadi Baku
GM City Binagadi
The Family Hotel Baku
The Family Hotel Hotel
The Family Hotel Hotel Baku

The Family Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 6 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Logesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suitable for Family and all services was good.
Stayed 1 night in Sep 2024

2/10 Terrible

Nikolay

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
I strongly do NOT recommend it
First of all, the location - it's very difficult to find the hotel. It's in the middle of a car market. Taxis can't find it, and without a taxi you can't get to the center of Baku. The same problem occurs if you order any delivery - the couriers can't find the hotel, and you can't explain to them, because no one speaks English. I talked to other visitors, and everyone had the same problems. Secondly, when I arrived at 5am, they announced that the deluxe room I booked was unavailable. I didn't have the energy to look for a new hotel at that time. They gave me a room in a nearby hotel, but it was a standard room. They charged 100% as for a deluxe room, when I decided to leave the hotel and ask for a refund for the nights I didn't use, they refused. They advertise a swimming pool, you can only wash your feet in it. There were always people with complaints about the accommodation at the reception desk to solve problems.
Stayed 5 nights in Sep 2024

8/10 Good

Sebahattin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Maral

Stayed 2 nights in Oct 2024

10/10 Excellent

Maral

Stayed 2 nights in Oct 2024

10/10 Excellent

Tolunay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024