See all properties

Promenade Hotel Baku

3.0 star property

Choose dates to view prices

Photo gallery for Promenade Hotel Baku

Lobby sitting area
Executive Suite, 1 King Bed | Living area | Flat-screen TV
Restaurant
Property entrance
Superior Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Neftchiler avenue, Baku, Baku, AZ1000
  • Baku City Circuit
    ‪1 min walk‬
  • Maiden's Tower
    ‪3 min walk‬
  • Palace of the Shirvan Shahs
    ‪7 min walk‬
  • Baku (GYD-Heydar Aliyev Intl.)
    ‪22 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

  • 291 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 1 Bedroom

Deluxe Twin Room, 1 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Twin Room, 1 Bedroom

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Budget Double Room ( No Window )

Budget Double Room ( No Window ) | 1 bedroom, in-room safe, desk, laptop workspace

Budget Double Room ( No Window )

  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Shah Palace Luxury Museum Hotel

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, (130)
The price is $67
per night
$81 total
includes taxes & fees
Mar 7 - Mar 8
Shah Palace Luxury Museum Hotel

About this property

Promenade Hotel Baku

3-star hotel in Baku Old Town
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and concierge services.
Promenade Hotel Baku offers 42 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and concierge services.

Promenade Hotel Baku is a smoke-free property.

Promenade Hotel Baku has a restaurant on site.
24-hour room service is available.

Languages

Azerbaijani, English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Secured, uncovered extended parking on site (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AZN 50 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AZN 1.30 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: AZN 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Azerbaijan. This property is rated 3 stars.

Property is also known as

Promenade Baku
Promenade Hotel Baku Baku
Promenade Hotel Baku Hotel
Promenade Hotel Baku Hotel Baku
Hotel Promenade Hotel Baku Baku
Baku Promenade Hotel Baku Hotel
Hotel Promenade Hotel Baku
Promenade Hotel Baku Baku
Promenade Hotel
Promenade

Promenade Hotel Baku Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 68 reviews
Rating 8 - Good. 16 out of 68 reviews
Rating 6 - Okay. 8 out of 68 reviews
Rating 4 - Poor. 5 out of 68 reviews
Rating 2 - Terrible. 1 out of 68 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

YIN HSUAN

Stayed 3 nights in Oct 2024

8/10 Good

Linda

Liked: Staff & service, amenities, property conditions & facilities
Easy check-in and check out. Really helpful reception staff. Breakfast was plentiful and good
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
We had booked 4 nights in a suite , the room was bad . The curtains were off the hook and all night the light was coming into the room in spite of complaining several times the issue was not fixed . As soon as we arrived and checked in noticed the sink in the bathroom was filling up, the shower area was leaking and all the water was accumulating in the bathroom . Had to remind them several times and even then the shower issue was not fixed. Asked to have the room changes but got no response. Finally on the last day we spoke to the manager who said he would change the room but it was too late. The breakfast was very average and the kitchen didn’t bother to replenish the food. Total waste of money paid for horrible room and no service .
Stayed 4 nights in Oct 2024

10/10 Excellent

Sabina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent downtown location
Excellent location in downtown Baku right across the street from sea promenade and walking distance to historical Old Town, restaurants and museums
Stayed 3 nights in Aug 2024

10/10 Excellent

Gillian

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent position and fantastic staff and room
Everything about the hotel from staff to room and bed and breakfast was awesome. Choices at breakfast should suit anyone. Never ran out of anything. Eggs to order. Porridge too. Different fresh fruits every day. Staff were so helpful. I booked a pick up from airport to hotel on arrival and it was seamless and quick. Printed off my boarding pass for me. Helped to book a taxi back to airport and told me where to go next door for cash to pay him. Rooftop bar had music and we had drinks up there. Very nice. Noise from the traffic is obviously going to be heard. Ear plugs are needed if you can’t sleep with that sort of noise. I did with no ear plugs. Bed and pillows were sublime. Towels and dressing gowns very good. Cannot recommend the Promenade Hotel enough. First Class as far as I’m concerned
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Great location with most things within walking distance. Would recommend
Stayed 5 nights in Jun 2024

10/10 Excellent

Abdulla

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Bad!
Hotel is good. Clean, neat and Great location and excellent staff. Only thing that got a room without a window, but it was fine. Breakfast needs improvement.
Stayed 2 nights in Mar 2024

6/10 Okay

Saeed

Traveled with group
Liked: Staff & service, amenities
its good
Stayed 2 nights in Mar 2024

10/10 Excellent

Sawera

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

David

Stayed 1 night in Jan 2024

10/10 Excellent

Alex

Stayed 2 nights in Dec 2023

6/10 Okay

Diana

Disliked: Cleanliness
The pros : staff polite, hotel looks nice interior and exterior. Convenient location to near dining places, cafes and restaurants and behind there is the old Baku city which is the historical attractions in Baku. The cons: hotel toilet not clean enough and the bed was dented on half side and the first 1 nite the room allocated to me was noisy due to a nearby restaurant with a live band. The bed is too hard is like sleeping on a concrete floor. Luggage storage is non existent. I asked them to stow luggage for 1 nite as I went to the nearby city and will return the following day, they agreed. But next day when I checked in I found my luggage was not stowed in a storage but left at one corner at the hotel lobby. This is unacceptable and total disregared for guests property. Never will I return or recommend people this hotel.

10/10 Excellent

maher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff
From beginning to end the staff was helpful for everything . The room was comfortable, clean and oversized. The location of the hotel was perfect. The breakfast was great and had a lot to offer .
Stayed 2 nights in Nov 2023

4/10 Poor

Diana

Disliked: Cleanliness
It has 1 lift and convenient to the old city. Staff is friendly and polite. Rooms need maintenance. Cleanliness is substandard. Not 5* standard. Luggage storage is not recommended in this hotel. They dont care about your belongings.
Stayed 1 night in Nov 2023

8/10 Good

NinaMone

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay!
Stayed 2 nights in Oct 2023

8/10 Good

NAZHAH, bayan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
كانت الغرفه ممتازه والخمام نظيف ولكن للاسف يعطون كرت واحد لفتح الباب الافطار غير متنوع لكن كان قريب من كل شي الموقع ممتاز
Stayed 1 night in Sep 2023

10/10 Excellent

Aliya

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very nice hotel with nice staff. All amenities are there, very clean, there is a bathrobe and slippers, and this is not available in all other hotels. I booked a room for my Mom, she is 65 years old, the stuff were very helpful at the hotel. So grateful to everyone, we will definitely come back here and recommend it to everyone. Очень рекомендуем этот отель всем . Чистый , светлый номер со всеми удобствами . Все новое . Сотрудники очень отзывчивые, помогли моей 65л Маме во всем . Обязат ещё вернёмся сюда !
Stayed 1 night in Nov 2022

4/10 Poor

Mosaed

Traveled with family
Disliked: Staff & service
3 stars hotel
Bad experience, receptionist rude and unfriendly, they made me wait 2 hours to checkin ,they gave me my room 4pm , carpet pillows and sheets were dirty, stains all over,, limited items in breakfast, no facilities, no more than 3 stars hotel
Stayed 2 nights in Aug 2022

8/10 Good

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Spot for the F1
Stayed with friends for a long weekend to watch the F1. There’s a fantastic view from the rooftop restaurant of the Race track. Hotel is also in a good location for a look round the Old Town. Only point to note is there’s no vehicle access to the hotel during race weekend so it was a 15 minute walk from the taxi drop off point.
Stayed 4 nights in Jun 2022

10/10 Excellent

bibiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Other Hotel I would Rather Be in Baku!!
I'm so HAPPY I chose this hotel. I was choosing between a hotel inside or outside Old Town. Promenade which is outside Old Town was the perfect choice because it gave me easy access to both areas. The room was not advertised as having a balcony but my room indeed had a balcony which was DELIGHTFUL as it fronts the promenade and the busy street which i liked a lot! The rooftop was also delightful for quick meals and a beautfil view of the city! EXCELLENT staff... especially Alexey who went over and beyond to help me find a watch I misplaced in my room! Highly recommend this hotel!! Location, service, warmth, safety conditions, charm - All excellent!! THANK YOU SO MUCH!!!!
Stayed 3 nights in Apr 2022

8/10 Good

Kuljit

Liked: Staff & service, property conditions & facilities, room comfort
Ideal location and comfortable stay
The hotel is very well located, in the heart of the city, and facing the Caspean Sea. The access is from a side road which makes drop off and pick-up difficult. However the service and hotel condition more than compensates. There was a stale odour in the bathrooms which needs to be attended to. Breakfast spread was somewhat basic, however the chef was more than willing to take custom orders. Overall very comfortable stay.
Stayed 3 nights in Mar 2022

4/10 Poor

Charna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
בית מלון ממוקם טוב מאוד: קרוב מאוד לעיר העתיקה שדרה המרכזית. חדרים עם חולון לשדרה לא שקטים בשעות לילה. ארוכת בוקר מגוונת אבל לא טעימה. מסעדה על הגג די טובה. חדרים מרווחים, אבל לא כל יום מנקים אותם ולא ביסודיות. הכי גרוע זה ארגון של הנהלה ופרוטדסק. שרות שלהם לא מדויק ולא אמין. נתקלנו בבעיה חמורה עם טסט PCR. הוציעו לנו לעסות אותו בבית המלון עם .הבטחה לתוצאות תוך 6 שעות המחיר בערך 155 ₪ לבן אדם. לא תוך 6 שעות ולא תוך תוך 8 דעות לא היו התוצאות. בפניה לפקידה התברר שאף אחד לא יודע מה קורה איתם ולמה. בסדרת הבטחות תוך 20 דקות לתת לנו את התשובה בילינו עוד שעה וחצי. הדרישה לתת לנו את מספרי טלפון של מישהו אחרי מהנהלה קיבלנו סירוב מוחלט. מספרי חירום לא מפורסמים באף מקום. בקיצור בזמני קורונה לא להזמין חדרים בבית המלון בצורה חד משמעית. Гостиница удобно расположена рядом со старым городом и находится на Бульваре. Комнаты удобные и просторные, но имеющие окна на Бульвар, очень шумные по ночам. Уборка производится не каждый день и отнюдь не тщательная. Завтрак достаточно обильный, но невкусный. Ресторан на крыше вполне достойный. Самое же неприятное впечатление оставила организация администрации гостиницы, которая порекомендовала нам сделать предполетный тест PSR прямо в гостинице за 80 манат с человека с обещанием результата через 6 часов. Ни через 6, ни через 8 часов ответа не было. Дежурная не знала почему. Только после просьбы начала звонить в лабораторию. Номера телефонов лаборатории или ответственного администратора отсутствуют. Избегайте селиться в этой гостинице!
Stayed 7 nights in Nov 2021

8/10 Good

Simon

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2021

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 3 nights in Sep 2021

10/10 Excellent

Noam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel situated in the heart of the city, very close to historical spots and parks. Very nice terrace restaurant with sea viev I'll back to this hotel again in my next trip to Baku Best regards Noam Ordan
Stayed 4 nights in Jul 2021