Sapphire City Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, Non Smoking, City View

Deluxe Double or Twin Room, Non Smoking, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room, Non Smoking, City View

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, minibar, in-room safe, desk

Standard Double or Twin Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, desk

Executive Room

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior

Mövenpick Winter Park Baku

Parking included
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (257)
The price is $136
per night
$162 total
includes taxes & fees
Jan 2 - Jan 3
Mövenpick Winter Park Baku

About this property

Sapphire City Hotel

4-star Baku hotel with rooftop terrace, connected to a shopping center
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, 24-hour room service, and concierge services.
Sapphire City Hotel offers 42 accommodations with minibars and safes. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and concierge services.

Sapphire City Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Sapphire City Terrace - This restaurant specializes in Eastern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
24-hour room service is available.

Languages

Azerbaijani, English, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: AZN 25 for adults and AZN 25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sapphire City Terrace

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • In a provincial park
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • No elevator
  • Stair-free path to entrance

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AZN 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AZN 1.10 per person, per night
  • Administrative fee: AZN 1.3 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AZN 25 for adults and AZN 25 for children
  • Airport shuttle fee: AZN 60 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: AZN 50.0 per night
  • Administrative fee: AZN 1.3 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Azerbaijan. This property is rated 4 stars.

Property is also known as

Sapphire City Baku
Sapphire City Hotel Baku
Sapphire City Hotel Hotel
Sapphire City Hotel Hotel Baku

Sapphire City Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 32 reviews" "
Rating 8 - Good. 7 out of 32 reviews" "
Rating 6 - Okay. 4 out of 32 reviews" "
Rating 4 - Poor. 4 out of 32 reviews" "
Rating 2 - Terrible. 3 out of 32 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

7.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vikesh

Stayed 4 nights in Jun 2024

2/10 Terrible

Abdalwahab, Tampa

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
They close all the air condition and they say its all one system and they can’t open it for different room, small room with a tiny window nobody can breath from it, its very bad i had to cancel the other two night and move to a better 5 star hotel, also they is no parking, the staff is bad nobody speak english, we order ice and they deliver it after 45 minutes, the bed was broken, nobody helped us with the bags, no laundry open i called before 6 PM and then they told me the laundry closed, overall the hotel is very bad i dont recommend it to anyone
Stayed 1 night in Dec 2022

10/10 Excellent

Zakhar

Liked: Staff & service
Stayed 7 nights in Apr 2022

10/10 Excellent

Abdulsalam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Room size small Best Location Next room another building and in night they start very high sound music Very very very helpfully cleaning staff
Stayed 7 nights in Feb 2020

6/10 Okay

Wafaayazk, Dubai

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property in terms of location is superb, the room I stayed in opened up to the lively Nizami street. Tastefully furnished, clean and comfortable rooms. However everything that works for this property means nothing when they have a bunch of utterly incompetent, egocentric & inhospitable staff members who quite literally take zero interest in providing basic services to their guests (like a quick & efficient check in) let alone their wellbeing. I stayed at their other property in Bayil for two nights on the same trip, Sapphire City could learn a thing or two about hospitality from that team.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at the hotal at 3.00 pm and waited nearly 2 hours before getting access to our rooms
Stayed 8 nights in Jul 2019

10/10 Excellent

jasim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good staff and good service 👌
super good
Stayed 1 night in Mar 2019

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Avery thing
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2018

8/10 Good

AHMAD

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Great location but very uncomfortable bed. Good service, could have been better from receptionists though.
Stayed 3 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service
Pleasant stay, good breakfast. Very kind and service oriented staff.
Stayed 3 nights in Mar 2018

8/10 Good

Ebonyw, Perth Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in centre of Baku
Had a great time there. Great location. Family suite was hugh. Wifi good, staff great. Just make sure expedia give you the correct address.

10/10 Excellent

RAUL OSCAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE ATENCION Y UBICACION
REALMENTE MUY BUENA EXPERIENCIA Y MUY BIEN UBICADO
Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveler

Disliked: Room comfort
جيد
المعرف مستهلكة والاسصنصير واحد فقط بطئ وإزعاج من الشباب الموجود في الغرف المجاورة الموقع ممتاز
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
日本人宿泊者が比較的に多いと聞いて予約したが、当日チェックインしようとしたら「予約がない」と言い張られました。 結局、急遽自分で別のホテルを予約する始末。 途上国ではよくあることですが、このホテルは予約情報未着の大きなリスクがあります。とてもお勧めできるホテルではありません。
Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
فندق كثير عليه نجمتين two stars hotel
الفندق لا يصلح للعائلات بسبب وجود غرف شباب قرب العائلات وسماع أصوات مزعجة عند الفجر بسبب وجود فتيات المراقص Not good for family because thy all single in hotel and lasting noise all night
Stayed 7 nights in Jul 2019

10/10 Excellent

Hussin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ممتاز لايوجد الا مصعد واحد فقط
Stayed 1 night in Jul 2019

10/10 Excellent

Aleksei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Осторожнее при оплате
Пытались добавить 18% налога к сумме оплаты, которая была указана на сайте Hotels.com После нескольких минут дебатов оформили по цене сайта.
Stayed 2 nights in May 2019

8/10 Good

nawal

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
غرفة باطلاله على مدخنة المطعم
الفندق موقعه جميل ولكن الاطلاله لم تكن على المدينه كما كان مذكور في وصف الغرفه وهي غرفه رقم 100 وقد تم احتساب المبلغ على اساس ما تم ذكره في الموقع .
Stayed 4 nights in Apr 2019

4/10 Poor

Suood

Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019

4/10 Poor

Tareq

Disliked: Property conditions & facilities, room comfort
سيئ ولا انصح به ولكن موقعه والفطار ممتازين
الغرف بعضها ليس بها نوافذ او تكييف والبعض الاخر نوافذها عاليه عن المستوى الطبيعي
Stayed 3 nights in Feb 2019

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ابوظبي
ممتعه
Stayed 3 nights in Jan 2019

10/10 Excellent

salem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
عدم وجود تكيف وطلاله غير جيدة ومصعد واحد فقط
Stayed 3 nights in Dec 2018