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Shah Palace Luxury Museum Hotel

3.0 star property

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Photo gallery for Shah Palace Luxury Museum Hotel

Interior
Point of interest
Exterior
Exterior
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service
  • Laundry

Explore the area

Map
Boyuk Qala Street 47, Baku, AZ1000
  • Baku City Circuit
    ‪1 min walk‬
  • Maiden's Tower
    ‪3 min walk‬
  • Dənizkənarı Milli Park
    ‪6 min walk‬
  • Baku (GYD-Heydar Aliyev Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, soundproofing

Superior Double Room

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, minibar, in-room safe, soundproofing

Superior Twin Room

  • 366 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, soundproofing

Standard Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Double Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 1 Bedroom

Standard Twin Room, 1 Bedroom | Premium bedding, minibar, in-room safe, soundproofing

Standard Twin Room, 1 Bedroom

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, soundproofing

Presidential Suite

  • 1076 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

Family Suite | Premium bedding, minibar, in-room safe, soundproofing

Family Suite

  • 549 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room

Junior Double Room | Premium bedding, minibar, in-room safe, soundproofing

Junior Double Room

  • 409 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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The price is $87
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$105 total
includes taxes & fees
Mar 7 - Mar 8
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About this property

Shah Palace Luxury Museum Hotel

3-star hotel in Baku Old Town
Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a sauna, a rooftop terrace, and spa services.
Shah Palace Luxury Museum Hotel offers 47 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Digital television is provided.

Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. This Baku hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with Turkish bath/hammam.
Shah Palace Luxury Museum Hotel features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Event facilities measuring 3767 square feet (350 square meters) include conference space. This Baku hotel also offers a rooftop terrace, spa services, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Shah Palace Luxury Museum Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

Azerbaijani, English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (AZN 25 per night)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,767 square feet of conference space
  • Coworking space

Outdoors

  • Rooftop terrace

Spa

  • Massage
  • Spa services
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AZN 35.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AZN 1.10 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AZN 40 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: AZN 25 per night
  • Rollaway bed fee: AZN 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have elevators
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property
Set meals are served in guestrooms only (no menus or public dining)

National rating

Hotelstars Union assigns an official star rating for properties in Azerbaijan. This property is rated 3 stars.

Property is also known as

Shah Palace Hotel Baku
Shah Palace Hotel
Shah Palace Baku
Shah Palace
Shah Palace
Shah Luxury Museum Hotel Baku
Shah Palace Luxury Museum Hotel Baku
Shah Palace Luxury Museum Hotel Hotel
Shah Palace Luxury Museum Hotel Hotel Baku

Shah Palace Luxury Museum Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 64 out of 130 reviews
Rating 8 - Good. 39 out of 130 reviews
Rating 6 - Okay. 17 out of 130 reviews
Rating 4 - Poor. 6 out of 130 reviews
Rating 2 - Terrible. 4 out of 130 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful and courteous. Thoroughly recommend this hotel due to comfort, staff, food, location, cleanliness and amenities
Stayed 3 nights in Oct 2024

10/10 Excellent

Shukun

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in old city, beautiful traditional design. The manager is really helpful with my friend's meeting request and arrange suites for a two-hour interview in the morning. Much appreciated! Breakfast at rooftop with awesome view!
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness
Very friendly and helpful staff. Comfortable with good breakfast. Well situated in the Old Town with loads of good local restaurants and bar. Excellent stay for F1 fans.
Stayed 4 nights in Sep 2024

6/10 Okay

Oxana

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

mohsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a great choice
The hotel is excatly like it’s name, it’s a palace, it’s nice, big and clean. Location is brilliant, you will be walking distance to most of the tourists places, staff are very friendly and helpful, good restaurant and a rooftop bar, overall it’s a great choice
Stayed 3 nights in Sep 2024

10/10 Excellent

Sabina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime location in a historic old town
What an excellent location, right in the heart of the historic Old town. Spacious, beautiful room with a balcony adorned with young grape plant and the view of the old town and beyond. Very friendly and helpful staff. Lots of option to eat in and around the area. Walking distance to all the major attractions of this beautiful city
Stayed 2 nights in Aug 2024

2/10 Terrible

Mark

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We were totalling cheated by this property that would not honour our reservation despite Expedia confirming it was a fully paid active reservation. This left us without a place to stay on Grand Prix week and having traveled many thousands of miles. Only after working us up and my wife being in tears did they say that had a room for us, but a three times the price. It was not what we originally paid for either. The WC smelled, the TV was not even connected, the bed was hard as rocks and the view was of a wall. We feel totally cheated. All Expedia did for us was issue a refund so they could quickly say not their problem. Do not trust this hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ciamac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Aaron, Philadelphia

Liked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel lobby with quiet reading area. Room was very comfortable but not huge. Staff were helpful though not always so good with English. Location is perfect.
Stayed 4 nights in Aug 2024

10/10 Excellent

andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shah Palace Luxury Museum Hotel is a beautiful historic hotel in the heart of the old city. The breakfast was excellent, and the staff was very professional and were always helpful.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really is a museum hotel, old and fascinating, all was perfectly
Stayed 2 nights in Jul 2024

6/10 Okay

Haroon

Traveled with group
Disliked: Staff & service
Good Location and thats it…
Right…. The only best things about this hotel is the location and the view from lobby. Rooms furniture is quite old, no charging points for phone, room service is really poor and the people at reception are not really helpful. The shower soap and shampoo provided in bathroom smells pathetic. The overall quality of hotel is not good enough for me to say i will stay there again, the location is the only plus point and nothing else much.
Stayed 6 nights in Jul 2024

10/10 Excellent

Abbos

Stayed 4 nights in Jun 2024

10/10 Excellent

elham

Stayed 1 night in Jun 2024

10/10 Excellent

SADIG

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, very quiet, have delicious breakfast. The staff were great.
Stayed 2 nights in Jun 2024

2/10 Terrible

Dong

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager of the hotel is rude, inconsiderate… when I first arrived at the hotel, I was told I could use the SPA before my late flight. THEN they said I couldn’t and that I never spoke to anyone about it…. Then he basically shamed me in-front of the whole staff which was unprofessional
Stayed 2 nights in Jun 2024

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property. Great rooms, service and amazing breakfast. Make sure you chill at the restaurant across the street for some Tea and sweets.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and service.
Stayed 2 nights in Jun 2024

4/10 Poor

Nicole

Disliked: Cleanliness, staff & service, amenities
They made me wait an hour and a half extra to check in and then a male staff member entered my room without knocking as i was changing. I found the experience unprofessional and concerning.
Stayed 1 night in May 2024

6/10 Okay

TAREQ, Kuwait

Liked: Cleanliness
The view of the room wasn’t good and the furniture too old .
Stayed 4 nights in Apr 2024

10/10 Excellent

nell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities
Poor service. Good location but hotel showing its age and state of disrepair.
Stayed 5 nights in Apr 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, close to old town
Stayed 3 nights in Nov 2023