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Hotel and SPA Crystal

5.0 star property

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Photo gallery for Hotel and SPA Crystal

Children's play area - outdoor
Property preview
2 indoor pools, open 8:00 AM to 11:00 PM, sun loungers
Lobby
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Spa
  • Pet friendly
  • Bar
  • Breakfast included
$100
includes taxes & fees
Nov 1 - Nov 2

Explore the area

View in a map
Didveli Funicular Railway, Borjomi, 1204
  • Place, Didveli Ski Area
    ‪13 min walk‬
  • Place, Bakuriani Kids Park
    ‪4 min drive‬
  • Place, Bakuriani Ski Area
    ‪7 min drive‬

Room options

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

  • 441 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | 1 bedroom, minibar, in-room safe, desk

Family Room, 2 Bedrooms

  • 560 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | 1 bedroom, minibar, in-room safe, desk

Standard Double or Twin Room

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Triple Room

1 bedroom, minibar, in-room safe, desk

Standard Triple Room

  • 355 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Triple Room

Superior Triple Room | 1 bedroom, minibar, in-room safe, desk

Superior Triple Room

  • 452 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

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Bakuriani Inn
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  • Hot Tub
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  • Pet friendly
4.0 out of 5, Very Good, 11 reviews
Bakuriani Inn

About this property

Hotel and SPA Crystal

5-star Borjomi hotel with private balconies
Ski into Hotel and SPA Crystal, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including a hot tub and a full-service spa.
Hotel and SPA Crystal offers 33 accommodations with DVD players and minibars. Rooms open to balconies. Cable television is provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is offered daily and irons/ironing boards can be requested.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include ski-in/ski-out access, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
After a day on the snow, indulge in a treatment at the full-service spa, soothe your muscles in the hot tub, or take an invigorating swim in one of the 2 indoor swimming pools. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Hotel and SPA Crystal helps provide the perfect ski vacation with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant and a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a children's pool, a sauna, and a fitness center. Onsite self parking is complimentary.

Hotel and SPA Crystal is a smoke-free property.

A complimentary buffet breakfast is served each morning between 9:00 AM and 10:30 AM.
Hotel and SPA Crystal has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 9:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • Elevator

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • One of the dining venues
  • Bar/Lounge
  • Children's club
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed
Welcoming dogs and cats only
Up to 22 lbs per pet

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GEL 100.0 per day

Property payment types

Important information

Optional extras

  • Rollaway bed fee: GEL 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Pool access available from 8:00 AM to 11:00 PM

Property is also known as

Hotel Crystal Bakuriani
Crystal Bakuriani
Hotel SPA Crystal
Hotel Crystal
Hotel SPA Crystal
Hotel and SPA Crystal Hotel
Hotel and SPA Crystal Borjomi
Hotel and SPA Crystal Hotel Borjomi

Reviews

Hotel and SPA Crystal Reviews

8.4

Very Good

9.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 6 out of 11 reviews
Rating 8 - Good. 1 out of 11 reviews
Rating 6 - Okay. 4 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

10/10 Excellent

CHANDRASEKAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing place to stay. Very neat and clean, good location and breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Gabi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

ahmad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and clean hotel , good breakfast
Stayed 2 nights in Jun 2023

6/10 Okay

Lasha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent location! A bit older facility and overwhelmed staff to fix issues quickly.

10/10 Excellent

Adi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eveyone was nice and helpful :)
Stayed 6 nights in Dec 2019

6/10 Okay

Ali Halit

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Otel iyi hizmet kötü

Otel temiz, konum olarak çok iyi, konfor ve kullanım alanları da yeterli. Fakat hizmetten memnun kalmadık. Çalısanların suratı genelde asıktı. Sorun yaşadığımız konularda çözüm imkanı tanımadılar.
Stayed 5 nights in Jan 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service

Hizmet Sektörü

Hizmet sektöründe olduklarının ve müşteriye ilgi, alaka ve güler yüz gostermeleri gerektiğini ogrenmeleri gerekmekte. Hizmet alan ve tatile giden kişilere bu kadar kuralci yaklaşım ve nezaketsizlik hiç hoş değil. Buna ragmen tesisin kendisi ve piste yakınlığı çok güzel. Ayrica temiz bir otel.
Stayed 5 nights in Jan 2023

6/10 Okay

Dmitrii

Liked: Cleanliness, staff & service, property conditions & facilities

Ура! Полноценный отзыв!

Из плюсов: большой хороший бассейн (температура воды комфортная, всё как на фото), небольшой детский, наличие сауны (не очень жаркая) и что-то вроде джакузи, есть спортзал. Приезжать стоит после 5-6 января, а то очень много людей, не поплаваешь. Завтраки и ужины сервируют по системе «шведский стол». Всегда есть кофе, чай, сладости, фрукты, овощи, сырная и мясная нарезки, соусы, соки, горячее. По утрам хороши каши. Иногда подавались блюда грузинской кухни, салаты, пицца. Отмечу, что завтрак начинается поздновато (с 9:00 до 10:30). По номеру: тепло, просторно, балкон, кровать большая, кофе/чай, вода, халаты, тапочки, минибар, уборка ежедневная. В ванной: шампунь и пена для ванн, хотя в номере был душ. Когда в городе отключили воду – в отеле она была. Расположение: если достроят подъёмник в непосредственной близости, то будет просто супер. А так, рядом детская горка с бугелем, магазин, аптека, в километре трасса Дидвели (можно дойти пешком, но нет тротуаров). Из минусов: шумоизоляция стен самих номеров нормальная, но вот дверь... Вы будете слышать всё, что происходит в коридоре и холле. А отдыхающие тут шумят очень даже неплохо вкупе с бегающими и стучащими в двери детьми. Очень, очень плохо работающий интернет. Маленький телевизор со скудным набором каналов. В прокате при отеле не было размеров ботинок для борда (44). Итого, не европейские четыре звезды. Ну и не к отелю относится, но всё же, начало января 2020 года – нет снега, трассы не работают, делать в Бакуриани нечего.
Stayed 7 nights in Jan 2020

10/10 Excellent

OXANA

Stayed 11 nights in Dec 2019

10/10 Excellent

stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ski Bakuriani

Very nice hotel ideally located, closed to ski lifts. The employees of the hotel are professional The Spa is just fantastic
Stayed 3 nights in Feb 2019

10/10 Excellent

OXANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2019