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Shinagawa Beach

4.5 star property

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Shinagawa Suite | Terrace/patio
Shinagawa Suite | Premium bedding, down comforters, pillowtop beds, minibar
Lobby
Double Room | Terrace/patio
Double Room | Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Gym
  • Pool
  • Spa
  • Bar
  • Room service
$98
includes taxes & fees
Sep 14 - Sep 15

Explore the area

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No. 30, Old Guru Niwasa Road, Balapitiya, 80550
  • Balapitiya Beach
    ‪5 min walk‬
  • Ahungalla Beach
    ‪5 min walk‬
  • Ambalangoda Beach
    ‪10 min drive‬

Room options

View all photos for Shinagawa Suite

Shinagawa Suite | Premium bedding, down comforters, pillowtop beds, minibar

Shinagawa Suite

  • 915 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

Double Room | Premium bedding, down comforters, pillowtop beds, minibar

Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 452 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

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About this property

Shinagawa Beach

4.5-star Balapitiya hotel with restaurant
At Shinagawa Beach, relax by an outdoor pool or hit the beach where you can enjoy surfing/body boarding. Change of towels is available on request.
Shinagawa Beach offers 26 accommodations with DVD players and minibars. Rooms open to balconies. Pillowtop beds feature down comforters and premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Children under 5 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to a children's pool, Shinagawa Beach provides an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers spa services, a library, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Shinagawa Beach has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Shinagawa Beach has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 15 for adults and USD 7 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Beach volleyball
  • Children's pool
  • Ecotours
  • Fishing
  • Gym
  • Library
  • Outdoor pool
  • Surfing/bodyboarding

Family friendly

  • Children's pool
  • DVD player
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 70
  • Christmas Eve (December 24) Gala Dinner per child: USD 35 (from 5 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 140
  • New Year's Eve (December 31) Gala Dinner per child: USD 70 (from 5 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 for adults and USD 7 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way)
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 5 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Shinagawa Beach
Shinagawa Beach Balapitiya
Shinagawa Beach Hotel
Shinagawa Beach Hotel Balapitiya
Shinagawa Beach Sri Lanka/Balapitiya
Shinagawa Beach Hotel
Shinagawa Beach Balapitiya
Shinagawa Beach by Asia Leisure
Shinagawa Beach Hotel Balapitiya

Reviews

Shinagawa Beach Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 42 out of 62 reviews
Rating 8 - Good. 14 out of 62 reviews
Rating 6 - Okay. 1 out of 62 reviews
Rating 4 - Poor. 2 out of 62 reviews
Rating 2 - Terrible. 3 out of 62 reviews

Reviews

10/10 Excellent

Sunjum

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Prabhashwara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good
Stayed 1 night in Oct 2024

4/10 Poor

Nadine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Apr 2023

8/10 Good

Kalani

Stayed 1 night in Sep 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is extremely well managed with excellent service from the staff. I was amazed at how cheap the hotel was to stay there. The rooms have spectacular sea views and are roomy and well appointed.
Stayed 1 night in Aug 2022

10/10 Excellent

Gishan

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very chilled and quiet. The bar and restaurant were excellent and could always find a sunbed too
Stayed 5 nights in Mar 2022

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right on the Beach and our suite was spacious with wonderful views as all rooms have...food all off menu no buffet for full board and the drinks were relatively cheap
Stayed 11 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was very beautiful. The staff were very courteous.
Stayed 10 nights in Mar 2020

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel of our trip

The arrival at the hotel was great. The hotel is not huge so whilst it had plenty of guests it didn't feel crowded. The beach was beautiful. We also benefited from a free upgrade.
Stayed 1 night in Feb 2020

10/10 Excellent

Rebecca, York England

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this property - we booked a suite which had the most amazing balcony and view over the hotel grounds/beach and Indian Ocean. There were a few minor issues but this didn’t deter from our enjoyment, some aspects of the room were a little tired, and the shaver socket in bathroom didn’t work, so difficult to use electric shaver/ hairdryer/electric toothbrush etc. Also bathroom lighting kept turning off, although a bit strange it didn’t deter from our enjoyment of the Hotel. There are beach sellers who are very persistent who stand at edge of hotel garden, so every use of beach and sea involves passing them - that was a bit annoying after a while. The food was great and all the staff very friendly - the sea here is safe to swim in, it is often too rough in many Sri Lanka resorts. The beach here was gorgeous, very clean. We would thoroughly recommend this Hotel - hopefully the minor issues mentioned in the rooms will be sorted. I am not sure if it is possible to deter the beach sellers - but it would be a great improvement to the guest relaxation in the grounds if it were possible. We would hope to return one day to enjoy the views and hospitality again.
Stayed 4 nights in Feb 2020

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and place to relax, only things to maybe improve would be to add some ventilation to the bathroom as it turned into a sauna and to maybe increase the amount purchased for the restaurant as it did regularly not have my first choice of food - not great as there aren't many other options in the locality
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service
Terrible customer service experience. Called hotel before booking to confirm that they can add 1 person/bed to room. Twice they assured me that they would free of charge. As soon as I booked, suddenly the additional charges began. They charged extra $$ for 2nd person (apparently only 1 person allowed in this 450 square foot room with a king bed and 2 sinks), and extra
Stayed 1 night in Mar 2019

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel on an uncrowded beach

Nice hotel on a soft, sandy, uncrowded beach with gentle slope and waves for kids. Service was outstanding. Not the best pool design and cold, ahem, refreshing, but we didn't find a need to swim there with the beach so close. All rooms have a view of the sea. Breakfast was excellent as was dinner although expensive for the area. There isn't much within walking distance, with a couple of busier towns a short tuk tuk ride away.
Stayed 1 night in Jan 2019

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel on Beautiful beach

Fantastic hotel on beautiful beach. Rooms were spacious, well decorated and clean. The staff are friendly and accommodating. The only fault was the lift broke down. I would definitely recommend this hotel.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Staff & service
Lovely hotel, fantastic food and staff.beach in front of hotel😎😎
Stayed 14 nights in Oct 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay

Great stay, great service. Thank you.
Stayed 1 night in Sep 2018

8/10 Good

C, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful location

The hotel is situated on a quiet beach. It is a beautiful and relaxing location with stunning views. The room is basic, but has gorgeous views out over the ocean. The blinds aren't exactly blackout which made my son's nap a bit of a challenge. They were also in poor condition and had holes in them, not expected or appreciated when paying such a high rate. We asked for a baby crib as we were traveling with our 1 year old. This was accommodated. It is a hotel more suited towards couples, however they do have a high chair in the restaurant which we were able to use every morning for breakfast. The breakfast was great with a wide selection of hot dishes and fruit, yoghurt, cereal etc. All the food we did try was delicious and well presented. We were slightly shocked one night when the restaurant offered to make chicken breast and mashed potato for my son, and charged us significantly more than what our adult meals were priced at for the small child's portion. The food/drinks are highly priced at the restaurant so if you plan on being at the hotel most of the time, its probably cheaper to do all inclusive. Also, book your taxi to the airport with a travel company, if you arrange through the hotel, its triple the price. Literally. That being said, the staff were great and accommodating. They paid a lot of attention to our 1 year old. Overall we had a lovely stay.
Stayed 1 night in Jan 2018

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Great service and food. The Xmas Gala dinner was awesome. Will definitely be back!
Stayed 1 night in Dec 2017

8/10 Good

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good value for money, small resort

Overall a good stay, great views from the balcony, right on the beach. Limited vegetarian options, expected more traditional Sri Lankan vegetarian options. If you are going to stay in the resort and eat at the restaurant than it can get a bit monotonous. Breakfast was great, no complaints. The room's DND sign only works if you leave the key in the room to activate the power, so probably want 2 keys for the room. Great resort for couples (every one else staying was also a couple). Not much to do in the area, apart from a village tour to see cinnamon production and visit the local turtle farm. The Spa was excellent, the masseuse did a great job relaxing us both to the point where we fell asleep. Overall, for the price it was a good stay. Would I stay here again? possibly, but if my budget allowed for it, would probably stay at the more well known resorts, they probably cost double what this place does, but i think food/restaurant options would be better.

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very high standard hotel

We stayed 3 nights and the hotel is of a very good standard. Service is great, especially the restaurant staff and chef. Directly backs on to the beach. The prices are higher than local restaurants as you would expect from this type of hotel, but the food was good enough to justify this. The only slight negative is that a handful of locals trying to get your custom hang around the beach so you will be approached immediately when walking on the beach, the hotel could have managed this better in the immediate vicinity of the hotel at least.

10/10 Excellent

Kira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel: exceptional service and views

The hotel is a real getaway place - there is nothing actually near the hotel to spend time, but the hotel makes it all for you. The food was great, the pool was cool, all rooms faced the ocean, the service was exceptional. Cannot wish for more, will definitely come back!