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Astara Hotel Balikpapan

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Astara Hotel Balikpapan

Outdoor pool
Beach/ocean view
Point of interest
Airport shuttle
Fitness facility

Reviews

5.6 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Spa
    Spa

Explore the area

Map
Jalan Jendral Sudirman, No. 47, Balikpapan Superblock, Balikpapan, East Kalimantan, 76114
  • E Walk
    1 min walk
  • Pentacity Mall
    1 min drive
  • Aquaboom Waterpark
    1 min drive
  • Balikpapan (BPN-Sepinggan Intl.)
    24 min drive

Room options

View all photos for Superior Ocean View Room (Free 2 Tickets To Aquaboom)

1 bedroom, premium bedding, minibar, in-room safe

Superior Ocean View Room (Free 2 Tickets To Aquaboom)

  • 269 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room, 1 Bedroom, Terrace, Pool View (Free 2 Tickets To Aquaboom)

Superior Double or Twin Room, 1 Bedroom, Terrace, Pool View (Free 2 Tickets To Aquaboom) | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double or Twin Room, 1 Bedroom, Terrace, Pool View (Free 2 Tickets To Aquaboom)

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Family Room, 2 Bedrooms, Accessible, City View (Free 2 Tickets To Aquaboom)

Family Room, 2 Bedrooms, Accessible, City View (Free 2 Tickets To Aquaboom) | Living area | LED TV

Family Room, 2 Bedrooms, Accessible, City View (Free 2 Tickets To Aquaboom)

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double or Twin Room, 1 Bedroom, City View (Free 2 Tickets To Aquaboom)

City view

Superior Double or Twin Room, 1 Bedroom, City View (Free 2 Tickets To Aquaboom)

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, 2 Bedrooms, Ocean View (Free 2 Tickets To Aquaboom)

1 bedroom, premium bedding, minibar, in-room safe

Family Room, 2 Bedrooms, Ocean View (Free 2 Tickets To Aquaboom)

  • 484 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Room, 2 Bedrooms, Pool View (Free 2 Tickets To Aquaboom)

LED TV

Family Room, 2 Bedrooms, Pool View (Free 2 Tickets To Aquaboom)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Junior Room, 1 Bedroom, City View (Free 2 Tickets To Aquaboom)

1 bedroom, premium bedding, minibar, in-room safe

Junior Room, 1 Bedroom, City View (Free 2 Tickets To Aquaboom)

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Pool View Room (Free 2 Tickets To Aquaboom)

Water park

Superior Pool View Room (Free 2 Tickets To Aquaboom)

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior City View

1 bedroom, premium bedding, minibar, in-room safe

Superior City View

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Pool View

1 bedroom, premium bedding, minibar, in-room safe

Superior Pool View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room With Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Family Room With Ocean View

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Pool Terrace

1 bedroom, premium bedding, minibar, in-room safe

Superior Pool Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room With Pool View

1 bedroom, premium bedding, minibar, in-room safe

Family Room With Pool View

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Room With City View

1 bedroom, premium bedding, minibar, in-room safe

Family Room With City View

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Superior Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Superior Ocean View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Bathroom | Shower, free toiletries, hair dryer, slippers

Junior Suite

  • Sleeps 2
  • 1 King Bed

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About this property

Astara Hotel Balikpapan

3.5-star Balikpapan hotel steps from E Walk
Catch some rays at the nearby beach or spend the day onsite at an attached winery, then enjoy a meal at one of Astara Hotel Balikpapan's 3 restaurants. Change of towels is available on request.
Astara Hotel Balikpapan offers 527 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Beds feature premium bedding. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Balikpapan hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
You'll be playing in the surf in no time with a ride on the hotel's beach shuttle (surcharge). After a day at the beach, enjoy amenities at Astara Hotel Balikpapan like an outdoor pool, a fitness center, and a steam room.

Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wired and wireless Internet access is complimentary. This beach hotel also offers an attached winery, a garden, and a terrace. Complimentary covered self parking and covered valet parking are available on site.

Astara Hotel Balikpapan is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Aqva - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Palm Bar and Lounge - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Open daily.
Water Front Beach Club - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service is available.

Languages

English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 121,000 per person
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Aqva
  • Palm Bar and Lounge
  • Water Front Beach Club

Things to do

  • Gym
  • Outdoor pool
  • Shopping mall
  • Steam room
  • Water sports equipment
  • Winery

Family friendly

  • Free babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Conference center

Outdoors

  • Direct access to the beach
  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (79 inch wide door)
  • Front entrance ramp
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Paper towels
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 121000 per person
  • Airport shuttle fee: IDR 550000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Bed sheets fee: IDR 0 per bed, per night (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Astara Hotel
Astara Balikpapan
Astara Hotel Balikpapan Hotel
Astara Hotel Balikpapan Balikpapan
Astara Hotel Balikpapan Hotel Balikpapan

Astara Hotel Balikpapan Reviews

Reviews

5.6
Rating 10 - Excellent. 0 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 4 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 2 out of 10 reviews" "

6.2/10

Cleanliness

6.2/10

Staff & service

5.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

SANJAY

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waste of Money
One of the worst properties I have stayed. I will neither recommend nor would be staying there again. The staff at the reception area is good but the ones in the restaurant are useless. The supposedly Free Breakfast is not meant to cater to international people. The lay is basically for local people though they speak and understand English when they want to otherwise it is "TIDAK MENGERTI PAK". In rooms the towels are worn out (seems are in use since hotel was opened). No hand towels, dirty WC, stinking wash area.
Stayed 3 nights in Dec 2021

6/10 Okay

Rama Pramana

Business traveler
6 days in Balikpapan
I choose Astara because of the location. The hotel is located at Balikpapan Super Block (BSB) where you can find various restaurants, malls, mini markets, hypermarkets, etc. The hotel room is small compared to the same rate hotel in the BSB area but the types of furniture are quite modern. Room service needs more to pay attention to clean around the bed area where in some cases I found dust and small spider web residual on it.
Stayed 6 nights in Sep 2021

8/10 Good

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Liked: Staff & service
New hotel already showing its wear.
I couldn’t get mobile phone reception in my room and there are no fitness facilities onsite. Staff are helpful and friendly but rooms are noisy as the rooms and hallway are all tiled and not sound proof.

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is great . hanya breakfast nya kurang aneka ragam ... macam2 nya Customer pasti suka kalo breakfast nya ber aneka ragam . Itulah cara menarik banyak customer . Kalo sudah bisa seperti itu penilaiannya sangat excellent .
Stayed 4 nights in Dec 2017

2/10 Terrible

JINWOO

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
서비스 수준이 너무 낮은 호텔
체크인하러 4시에 도착했음에도 체크인하는데 30분이 더 걸렸고, 객실에는 타월 하나 구비돼 있지 않았다. 타월을 요청하여도 2시간이 넘게 갖다주지 않아서 재차 요청했더니, 그러고 30분에 가져다 주었다. 객실 청결상태도 깨끗하지 않아서 사용하는데 기분이 그리 좋지 않았다. 전체적으로 서비스 수준이 너무 앚은 호텔이었다.
Stayed 2 nights in Dec 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Widy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
リーズナブルだがシャワールームに難あり
大型モールに隣接しており、食事の場所を探すのには困りません。 シャワーカーテンが無いため、トイレにかなり水がかかってしまうのは大きなマイナス点。
Stayed 1 night in Nov 2018