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Golden Tulip Balikpapan Hotel & Suites

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Golden Tulip Balikpapan Hotel & Suites

Outdoor pool
Courtyard
Exterior
Daily buffet breakfast (USD 125000 per person)
Bar (on property)

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Gym
  • Breakfast available
  • Parking available

Explore the area

Map
Jl. Jenderal Sudirman No.7, Klandasan Ilir, Kec. Balikpapan, Balikpapan, East Kalimantan, 76114
  • Plaza Balikpapan
    9 min walk
  • Ruko Bandar
    17 min walk
  • Bekapai Garden
    19 min walk
  • Balikpapan (BPN-Sepinggan Intl.)
    19 min drive

Room options

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, soundproofing

Suite, Multiple Beds

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Junior Suite, 3 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Junior Suite, 3 Twin Beds

  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Multiple Beds

In-room safe, desk, blackout drapes, soundproofing

Junior Suite, Multiple Beds

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | In-room safe, desk, blackout drapes, soundproofing

Executive Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room

In-room safe, desk, blackout drapes, soundproofing

Executive Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room 1 Queen Bed

In-room safe, desk, blackout drapes, soundproofing

Executive Room 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite 1 Queen 1 Single Bed

In-room safe, desk, blackout drapes, soundproofing

Junior Suite 1 Queen 1 Single Bed

  • Sleeps 2
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room 2 Single Beds

Shower, eco-friendly toiletries, hair dryer, slippers

Deluxe Room 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite 3 Single Beds

Fridge, coffee/tea maker, eco-friendly cleaning products

Junior Suite 3 Single Beds

  • Sleeps 2
  • 3 Twin Beds

View all photos for Deluxe Room 1 Queen Bed

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

In-room safe, desk, blackout drapes, soundproofing

Suite

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Golden Suite 1 Queen Bed 2 Single Beds

In-room safe, desk, blackout drapes, soundproofing

Golden Suite 1 Queen Bed 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds and 1 Queen Bed

Similar properties

Exterior

Four Points by Sheraton Balikpapan

Pool
Free airport shuttle
Parking included
Free WiFi
4.4 out of 5, Excellent, (26)
The price is $102
per night
$124 total
includes taxes & fees
Dec 11 - Dec 12
Four Points by Sheraton Balikpapan

About this property

Golden Tulip Balikpapan Hotel & Suites

3.5-star Balikpapan hotel with restaurant
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite. Housekeeping is available on request.
Golden Tulip Balikpapan Hotel & Suites offers 185 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, and complimentary toiletries.

This Balikpapan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include massages. The spa is open daily.
In addition to a full-service spa, Golden Tulip Balikpapan Hotel & Suites features an outdoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink.

This 3.5-star property offers access to a 24-hour business center, a meeting room, and limo/town car service. Event facilities measuring 624 square feet (58 square meters) include conference space. This family-friendly hotel also offers a children's pool, a terrace, and multilingual staff. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
The East - This restaurant serves breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: High-speed internet

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 125,000 for adults and USD 62,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The East

Things to do

  • Bicycles
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • Tennis

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 624 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • Elevator

More

  • 155 buildings
  • 21 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge

Children and extra beds

Children are welcome
5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 125000 for adults and USD 62500 for children
  • Airport shuttle fee: USD 100000 per vehicle
  • A pet fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

Property is also known as

Aston Balikpapan
Aston Balikpapan Hotel
Aston Hotel Balikpapan
Aston Balikpapan Hotel And Residence
Aston Balikpapan Hotel Residence
Golden Tulip Balikpapan Hotel & Suites Hotel
Golden Tulip Balikpapan Hotel & Suites Balikpapan
Golden Tulip Balikpapan Hotel & Suites Hotel Balikpapan

Golden Tulip Balikpapan Hotel & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 9 out of 62 reviews" "
Rating 8 - Good. 29 out of 62 reviews" "
Rating 6 - Okay. 13 out of 62 reviews" "
Rating 4 - Poor. 8 out of 62 reviews" "
Rating 2 - Terrible. 3 out of 62 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
They call me Papa, after many stays they are Family now.. in the restaurant they order my food, papa cannot have this..not good for you..the girls are my Daughters now so i go buy chocolate bars for them for taking care of me.. the rooms are all spacious, large comfortable bed, couch, big screen tv, many channels, the bathroom is big enough to move around in comfortably.. there is kitchenette in the room, Large refrigerator, not mini fridge.. the pool is large, clean and great fun… the cake shop has great deserts..ENAK !!! the guys at parking entrance are very nice and friendly, finally trained them…call me Tom..not sir.. the front desk staff is great.. very polite, Efficient and friendly.. Housekeeping staff does a great job also. the Woman who runs the hotel, Mami Vika is very pleasant and loved by her staff. for me when i am in Balikpapan this is literally Home ! thanks to every single person there for all the love..🙏🙏
Stayed 7 nights in Feb 2024

6/10 Okay

Dini

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Really wanted to give 10 but....
This hotel has a strategic location, my sister stayed here back in 2017 and was quite impressed by this property? however, this time we can see that the hotel has been under maintained, you can see the furniture in the room are worn out and lack of cleanliness e.g dust all over the lamp case and coffee table, yellow stained toilet seat, stained on the linen and the curtain. This hotel has lots of potential however needs lots of improvement on the Housekeeping side. I worked in the hotel myself, in my opinion the listed price isn't match the condition of the room. The few things that saved this hotel from my 1 star review are the breakfast (lots of variety and good taste), the pillow (firm and comfy) and the attentive staff. You also need to pay attention on the sofa, due to the material of the sofa and probably lack of air circulation it might invested with either bugs or mites, I got itch when I sit on the sofa and when I reported to the Front Office they stated they will do treatment however when the staff came I realized that the treatment is to cover the sofa with new linen not some kind of spray or hot steam. Kindly improve your maintenance and housekeeping procedure.
Stayed 2 nights in Jul 2023

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot be beat
How can i say anything but great !!!!! Room was perfect. Hotel clean and nice. However the best part was the Sfaff...ON SCALE OF 10 I SAY 20 !!!
Stayed 4 nights in Jan 2022

8/10 Good

Sanjay

Liked: Cleanliness, property conditions & facilities, room comfort
A Decent Property
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed atv3 bedroom Royal Suite Nice view by the beach, sound of the waves and winds..makes me happy.Spa was good especially after a tiring day. Good spread at breakfast.Location is near to restaurants and shops.5 minutes walk to Kampoeng Pinisi. Good stay.Recommended for people with family.Would stay again.
Stayed 2 nights in Aug 2019

6/10 Okay

ani.w, LA ,California

Business traveler, Traveled with family
Disliked: Cleanliness
Nice hotel from the outside, great ocean view & swimming pool that’s about it , check in @3pm and had to wait for another 1h , bed cover / sheets was dirty/stains , called the front desk and requested to give us clean bedding . bathroom shower had lots of mold everywhere & water smell weird/old pipe , kitchen blinds not working properly and broken . great stuff they are very nice n polite sad part the hotel need lots of fixes n cleaning up to do .
Stayed 3 nights in Jun 2019

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
The hotel is actually blocks of apartments so the rooms are really spacious, feels more like studios really. Situated just by the sea coast, I was able to enjoy the sea breeze while doing my work on my laptop in the afternoon into the evening. Breakfast was slightly lacklustre but made up for by the location and scenery.
Stayed 2 nights in Jul 2019

4/10 Poor

Alan, Hexham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty bathroom,
Checked in, usual info about breakfast etc not given, had to ask for assistance with bag. Room needs attention, bathroom filthy, pee stains all over toilet, bathroom stuck of urine, had to get them to come and disinfect bathroom. ( Still stunk ) curtains are wrong size for Window. No water in room but a empty jug so you have to go get it yourself. Didn't fancy menu so ordered a delivery, security would not let him near hotel. On check out, 2 members of staff just watched me struggle down the stairs with three bags, no help what so ever. Room was on 16th floor but still very noisy from traffic. Would not stay there again
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Enestasya

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2018

8/10 Good

june, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto!
Good hotel good view best prices👌 Enjoyed staying here😍 Thankyou aston balikpapan
Stayed 1 night in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

8/10 Good

gary, victoria canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Te. hotel was. Okay. Rooms were large. They could use better maintenance and all the balconies are locked so you can’t use them. The staff were fantastic to us and made our stay better.
Stayed 7 nights in Feb 2018

4/10 Poor

Jackie, Sydney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Below average hotel
Waited 1.5 hours to check in as our room wasnt ready at 4pm Hotel is in need of a renovation Wifi doesnt work but that could be due to general vacinity of hotel Definitely recommend another hotel
Stayed 2 nights in Nov 2017

8/10 Good

Sathianathan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
WATER SMELLS MAGNISIUM VERY BAD UNABLE TO TAKEBATH
2 DAYS WITH NO BATH TAP WATER AND SHOWER SMELLS BAD MAGNESIUM.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Ok hotell
Travelling alone and had booked executive room, changed to a superior which was much better in both room felling and also the comfort. The hotel is ok, and there are some good spots to view the sea. No beach though. Internet Wifi good.
Stayed 2 nights in Sep 2017

6/10 Okay

Ronald

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst

8/10 Good

Morris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost great.!!
Clean, Nice location, has a nice safe and bathroom. Has an elevator and LCD TV. Comfortable bed, great swimming pool. Excellent complimentary breakfast. The toilet kept running all night they needed to fix it. The AC worked great. The safe was large enough for my laptop. They do attract many children / families and those children fill the pool many hours and run around in the hallways, it is a little hard to get a good night sleep with all the noise.

2/10 Terrible

Not Happy Jan, Sydney Australia

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel with a nice view but that's about it!!!
I think my title should sum it up. This hotel was saved by the view orherwise room was dirty like small ants everywhere from kitchen to bathroom. Stain on the bedsheet, ashes on the couch.

6/10 Okay

Rene

Liked: Cleanliness
Disliked: Property conditions & facilities
Appropriate value for money
Old but inexpensive