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Four Points by Sheraton Balikpapan

4.0 star property

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Photo gallery for Four Points by Sheraton Balikpapan

Terrace/patio
Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk
Exterior
Outdoor pool
Room, 2 Twin Beds, Pool View | Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Gym
  • Breakfast available
  • Housekeeping

Explore the area

Map
Jalan Pelita No.19, Sepinggan Raya, Balikpapan, 76115
  • E Walk
    ‪9 min drive‬
  • Pentacity Mall
    ‪10 min drive‬
  • Aquaboom Waterpark
    ‪10 min drive‬
  • Balikpapan (BPN-Sepinggan Intl.)
    ‪4 min walk‬

Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View

Suite, 1 Bedroom, Pool View | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Pool View

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Pool View

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Pool View

Room, 2 Twin Beds, Pool View | Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Pool View

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Pool View, Corner

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Pool View, Corner

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

View from room

Pentacity Hotel Balikpapan

  • Pool
  • Breakfast included
  • Waterslide
  • Parking included
4.4 out of 5, Excellent, (3)
The price is $52
per night
$124 total
includes taxes & fees
Mar 6 - Mar 7
Pentacity Hotel Balikpapan

About this property

Four Points by Sheraton Balikpapan

4-star Balikpapan hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free valet parking, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, 24-hour room service, and concierge services. Housekeeping is available on request.
Four Points by Sheraton Balikpapan offers 138 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Four Points by Sheraton Balikpapan features an outdoor pool and a fitness center. The hotel offers a restaurant. This 4-star property offers access to a 24-hour business center and 7 meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, a garden, and concierge services. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite self parking and valet parking are complimentary.

Four Points by Sheraton Balikpapan is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Four Points by Sheraton Balikpapan has a restaurant on site.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: IDR 140,000 for adults and IDR 98,000 for children
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (47 inch wide door)
  • Hospital bed
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 350000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately IDR 140000 for adults and IDR 98000 for children
  • Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Four Points by Sheraton Balikpapan Hotel
Four Points by Sheraton Balikpapan Balikpapan
Four Points by Sheraton Balikpapan Hotel Balikpapan

Four Points by Sheraton Balikpapan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 21 out of 31 reviews
Rating 8 - Good. 5 out of 31 reviews
Rating 6 - Okay. 2 out of 31 reviews
Rating 4 - Poor. 1 out of 31 reviews
Rating 2 - Terrible. 2 out of 31 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Graeme

Stayed 2 nights in Feb 2024

10/10 Excellent

Yin Loo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Yen Yuin

Stayed 1 night in Sep 2023

2/10 Terrible

Maria Eufke

Stayed 3 nights in Aug 2023

8/10 Good

debra

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2020

8/10 Good

Eddy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay in the new building, nice experience
Nice staff
Stayed 1 night in Aug 2020

10/10 Excellent

Jonas, Mabalacat, Philippined

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and friendly staff. Its near the airport so no need to worry about your flight schedule.
Stayed 1 night in Feb 2020

4/10 Poor

PushkarPatil, Singapore

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel is ofcourse near to the airport but not nice location. Its a narrow road to reach there and all dark. Looks like a ghost area. Hotel should have put in more light outside to make it brighter. Also there are no shops or restaurants nearby so you need to go to city all the time. Breakfast menu is not nice at all and very less options (unless you like local food). Lobby of the hotel is as grand as it is expected for Marriott hotels. And most importantly, you will be awake at 4.30 am everyday with the loud sound of Azaan (Moslim prayer). Overall it was a bad experience
Stayed 2 nights in Dec 2019

10/10 Excellent

AraFashiera

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Variety breakfast.
Stayed 1 night in Oct 2019

10/10 Excellent

Mohamed Azman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Four Points
Best hotel in Balikpapan
Stayed 3 nights in Nov 2019

10/10 Excellent

Glenn, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property conveniently close to airport! Beds a bit hard. Breakfast very basic. Loud mosque nearby.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like all stuff from this hotel, but didn’t like the shower due to hot water not working
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Y

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good! I want to stay again!
Stayed 6 nights in Sep 2024

6/10 Okay

Otaka

Stayed 1 night in Aug 2024

10/10 Excellent

Juncheol

Stayed 1 night in Jul 2024

10/10 Excellent

SANG SUP

Stayed 2 nights in Mar 2023

10/10 Excellent

DONGHO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

MASAHIRO

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. Hotel staffs were very friendly. The check in process was fast as well as the check out. Really appreciate it. The bathroom amenities were more than enough. Towels were clean (like it). Water pressure and the shower was a little bit low (was in room 327). The laundry was good and clean (would be great if the hotel provided laundry bag. It was not available on My trip) Small notes on the swimming pool, found used mask leaved on the swimming pool chair / table (quite annoying) - there was no crew on duty (twice visit the swimming pool). Overall, it was a great stay in this hotel. See you around
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Balikpapan
Nice service and kind people, good facilities, clean and safe
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil parfait et confort de la chambre sensationnel
Stayed 1 night in Nov 2019