The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Balikpapan hotel also offers spa services, concierge services, and complimentary newspapers in the lobby. Onsite parking is available (surcharge).
Hotel Neo+ Balikpapan by Aston is a smoke-free property.
Hotel Neo+ Balikpapan by Aston offers 101 air-conditioned accommodations with safes and slippers. 32-inch LED televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries. This Balikpapan hotel provides complimentary wireless Internet access. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.
Self parking (surcharge)
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
The Noodles Now - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Security system
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Individually-wrapped food options are available through room service
Debit cards