6/10 Okay
Paul
Traveled with partner
Apr 18, 2025
Liked: Cleanliness, staff & service
We didn't get the VIP benefits and had to pay for a room upgrade. On the 2nd day, housekeeping brought a couple of the Crief Hotel Group gin miniatures and glasses/mixer into the room. This was presumably because we had responded to an Expedia enquiry regarding whether we had been given the promised gift card, which we never did receive. Staff really nice and friendly, area great and hotel fairly mainstream for 3 star venue. Restaurant great view, nice food but a third dearer than local well thought of restaurant and strangely service charge for hotel residents on top; making meals a serious matter. Worth having 2nd thoughts about the VIP access arrangements. Local area amazing for views etc.
Paul
Stayed 2 nights in Apr 2025