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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Basic Shared Dormitory

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Exclusive Shared Dormitory

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 1 Max

Exclusive Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Deluxe Cabin

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

The hostel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hostel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

This Ballena hostel also offers an outdoor pool, tour/ticket assistance, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

Whale Tail Hotel is a smoke-free property.

  • Daily
  • Free reception
  • Coffee/tea in common areas
  • Number of outdoor pools - 1
  • Free continental breakfast
  • Number of restaurants - 1
  • Number of bars/lounges - 2
  • Concierge services
  • Snack bar/deli
  • Lockers available
  • Front desk (limited hours)
  • Laundry facilities
  • Free breakfast
  • Uncovered parking
  • Secured parking
  • Tours/ticket assistance
  • Total number of rooms - 40
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Smoke-free property
  • Number of coffee shops/cafes - 1

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli

Room Amenities

Whale Tail Hotel offers 40 accommodations with air conditioning. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include showers. Housekeeping is provided on request.

  • Air conditioning
  • Yard
  • Wireless internet access
  • Shower only
  • Free WiFi
  • Balcony or patio
  • Towels provided
  • Bedsheets provided
  • Number of beds 2
  • Housekeeping on request
  • Mobile key entry
  • WiFi speed 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM. A complimentary manager's reception is offered each day.

Whale Tail Brewery - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Whale Tail Hotel Lobby - This bar serves breakfast only. Open daily.

Whale Tail Brewery - This gastropub serves lunch and dinner. Open daily.

Tagua Cafe Vivo - Onsite café. Open daily.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hostel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals on site
  • Snorkeling nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 9:00 PM and 7:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 9:00 PM

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

Service animals are allowed

Service animals are exempt from fees/restrictions

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Front desk opens daily at 7:00 AM

Front desk closes daily at 9:00 PM

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Pets cannot be left unattended

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of USD 15 per pet, per day
  • Dogs and cats only
  • 1 total (up to 22 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are welcome, and are exempt from fees

We should mention

Pool access available from 9:00 AM to 9:00 PM.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Hotel Reviews

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