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Dont waste your time here, pay €20-30 more and get a more comfortable place to stay, sandwiched between the railway line and the main road .. grim!

Pros: Staff were wonderful, with one exception ( see below). I give a shout out especially to Noi, who brought in our bags. I had fractured my wrist hours before I arrived and had not gotten to the hospital yet. Noi brought ice and a elastic bandages. He wrapped my arm expertly. Every day he checked in on me. Above and beyond! Room was lovely. Most comfortable bed and bedding in any of the hotels we stayed in. Hotel lobby and terrace restaurant was excellent. Cons: only two minor issues Coffee: machine in the room was only for espresso and coffee provided in the lobby each morning was 4 euros. Manager in the breakfast room was consistently unfriendly and brusque. Unusual, considering how pleasant the rest of the staff were.

Ballyvalone House is such a beautiful hotel, full of character and genuinely homely. Fantastic breakfast, local ingredients and lovely service.

Clean rooms and an unbeatable location, but the stay fell short of expectations. Parking is off-site a is a bit of a hassle in city traffic. We also weren’t told at check-in that spa and leisure access had to be booked in advance, missing out entirely. It also makes it look like there is a pool, but there isn't. On top of that, breakfast took nearly an hour to arrive at our table. I found the reception interaction felt distant—no basic check-in guidance on amenities, and no one asked how our stay went upon checkout. Having had a similarly mediocre stay previously, I probably won't be booking again.