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Best Western Plus Hotel & Conference Center

2.5 star property

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Photo gallery for Best Western Plus Hotel & Conference Center

Lobby
Suite, 1 King Bed, Non Smoking, Jetted Tub | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby
Exterior
Standard Room, 2 Queen Beds, Non Smoking (with Sofabed) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Hot Tub

Explore the area

Map
5625 O'Donnell Street, Baltimore, MD, 21224
  • Baltimore Cruise Terminal
    ‪6 min drive‬
  • Johns Hopkins Hospital
    ‪8 min drive‬
  • Baltimore Inner Harbor Marina
    ‪8 min drive‬
  • Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking (with Sofabed) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

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The price is $226
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$295 total
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About this property

Best Western Plus Hotel & Conference Center

Hotel in Medford
This hotel features an indoor pool, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Weekly housekeeping is available.
Best Western Plus Hotel & Conference Center offers 175 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Best Western Plus Hotel & Conference Center provides a hot tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 10 meeting rooms. Event facilities measuring 24004 square feet (2230 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Best Western Plus Hotel & Conference Center has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10 AM.
Tradewinds - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Arabic, English, Filipino, French, German, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Tradewinds

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (24,004 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (80 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 80 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Best Western Plus Baltimore
Best Western Plus Hotel Baltimore
Baltimore Best Western
Best Western Baltimore
Best Western Hotel Baltimore
Best Western Plus Hotel And Conference Center
Best Western Plus Hotel Conference Center
Best Plus & Conference Center
Best Western Plus Hotel & Conference Center Hotel
Best Western Plus Hotel & Conference Center Baltimore
Best Western Plus Hotel & Conference Center Hotel Baltimore

Best Western Plus Hotel & Conference Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 425 out of 1004 reviews
Rating 8 - Good. 240 out of 1004 reviews
Rating 6 - Okay. 154 out of 1004 reviews
Rating 4 - Poor. 96 out of 1004 reviews
Rating 2 - Terrible. 89 out of 1004 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lovepreet

Liked: Cleanliness, staff & service, property conditions & facilities
I recognize this place
Stayed 2 nights in Jan 2025

8/10 Good

Tamika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful but if the breakfast can give an additional meat option other than pork will be great!
Stayed 1 night in Jan 2025

2/10 Terrible

Gary

Stayed 1 night in Sep 2024

10/10 Excellent

DIANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cruise Stay
Great employees!! Always willing to help. Location is perfect for our needs.
Stayed 1 night in Jan 2025

6/10 Okay

Sharron

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Old room
Room was out dated . Bad service in the room
Stayed 1 night in Dec 2024

4/10 Poor

Malcolm

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Duce

Disliked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Dec 2024

4/10 Poor

Sharon

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches in the bathroom and dirty tub. The sink is like toddler sink. They need to update the rooms
Stayed 1 night in Dec 2024

10/10 Excellent

CRYSTAL

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Room amazing!!
Stayed 1 night in Dec 2024

6/10 Okay

Delonte

Stayed 1 night in Dec 2024

10/10 Excellent

Bobbi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing and helpful I’ve never met such an amazing crew. They are super helpful. Transportation to inform the hospital are completely free. I was in town for my daughter to have her baby so this was definitely convenient for me to go back-and-forth. The hotel was nice and clean and the beds were definitely comfy when you needed to go to sleep. So I definitely recommend 10 out of 10
Stayed 1 night in Dec 2024

2/10 Terrible

Alayshia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Lafonda

Stayed 1 night in Nov 2024

6/10 Okay

Obidike

Stayed 1 night in Dec 2024

4/10 Poor

Lakeiva

Stayed 1 night in Nov 2024

8/10 Good

Mable

Liked: Property conditions & facilities
breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Heather, Westfield

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean, large room. Good variety at the free breakfast and the staff was super helpful. All this combined with a convenient location makes this well worth the money.
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
The only thing not to like was that we were there because of an early morning appointment at Johns Hopkins and there was no way to tap into the discount we were entitled to! Restaurant was also down! We paid for those amenities but they were not available.
Stayed 1 night in Dec 2024

10/10 Excellent

Keith

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean! Convenient too! The shower head could have been more adjustable.
Stayed 2 nights in Dec 2024

8/10 Good

Shantelle

Disliked: Amenities
Convenient location. No issues
Stayed 2 nights in Oct 2024

10/10 Excellent

Travis

Stayed 2 nights in Nov 2024

8/10 Good

edwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay. Poor shower
Stayed 1 night in Nov 2024

8/10 Good

Paula

Traveled with family
Liked: Cleanliness, staff & service
The purpose of choosing this hotel was the hot tub, indoor pool, and continental breakfast. The pool was freezing and the hot tub was not working. My son needed to practice his breast stroke and was unable to. I was hoping to soak my knees in the hot tub and couldn’t because the hot tub was not working. Otherwise it was a nice place to stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

duane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Heather

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There for a festival that we were vending at. It was nice to have a clean room with a comfortable bed to sleep in and a breakfast with lots of options in the morning. Great place
Stayed 3 nights in Nov 2024