Best Western Plus Hotel & Conference Center

2.5 star property

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Lobby
Junior Suite (2 Queen Beds with Sofa bed) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Breakfast, lunch, dinner served; American cuisine
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Hot Tub
  • Pet friendly
$125
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
5625 O'Donnell Street, Baltimore, MD, 21224
  • Baltimore Cruise Terminal
    ‪5 min drive‬
  • Johns Hopkins Hospital
    ‪6 min drive‬
  • Baltimore Inner Harbor Marina
    ‪8 min drive‬
  • Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    ‪18 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(40 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (2 Queen Beds with Sofa bed)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

8.2 out of 10
Very good
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Best Western Plus Hotel & Conference Center

Hotel in Medford
This hotel features an indoor pool, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Weekly housekeeping is available.
Best Western Plus Hotel & Conference Center offers 175 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Best Western Plus Hotel & Conference Center provides a hot tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 10 meeting rooms. Event facilities measuring 24004 square feet (2230 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Best Western Plus Hotel & Conference Center has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10 AM.
Tradewinds - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Tradewinds

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (24,004 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (80 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 80 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Best Western Plus Baltimore
Best Western Plus Hotel Baltimore
Baltimore Best Western
Best Western Baltimore
Best Western Hotel Baltimore
Best Western Plus Hotel And Conference Center
Best Western Plus Hotel Conference Center
Best Plus & Conference Center
Best Western Plus Hotel & Conference Center Hotel
Best Western Plus Hotel & Conference Center Baltimore
Best Western Plus Hotel & Conference Center Hotel Baltimore

Best Western Plus Hotel & Conference Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 428 out of 1002 reviews
Rating 8 - Good. 232 out of 1002 reviews
Rating 6 - Okay. 159 out of 1002 reviews
Rating 4 - Poor. 92 out of 1002 reviews
Rating 2 - Terrible. 91 out of 1002 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Tanya

Stayed 2 nights in Jun 2025

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly services
Stayed 1 night in Jun 2025

10/10 Excellent

kelly

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Concepcion

Business traveler, Traveled with family
Liked: Cleanliness
Affordable
Stayed 1 night in Jun 2025

6/10 Okay

Anthony, Cedar Knolls

Stayed 1 night in May 2025

2/10 Terrible

Anamaria

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The hotel Does NOT offer a free shuttle from the airport to the hotel even though is advertised. It was over 45 for a taxi. They put 150 charge on a credit card in case of damage. The hotel is very old and smells. The bathroom shower was fill of mold. Breakfast was ok. I would never stay here again. I picked this hotel by accident while using the expedia app and it was definitely not to my standards
Stayed 1 night in May 2025

6/10 Okay

Frances

Traveled with family
Liked: Room comfort
We had 2 rooms, Rm 820 had a non appropriate item behind the bed, we threw it in the trash. Rm 821, the a/c wouldn’t cool during the night. Breakfast was great and the staff were great, very friendly and accommodating.
Stayed 4 nights in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

6/10 Okay

Victor

Liked: Cleanliness, amenities
There was a roach in the bathroom of my room the hallway ceiling was leaking leading to my room the complimentary breakfast was great they just didn’t have an alternative to pork sausage the room was out dated
Stayed 1 night in May 2025

6/10 Okay

Sherita

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had started here a few times before the room was nice and clean pool area was a little crowded but still nice. I didn’t like that it took 3-10 business days to get my deposit back…be sure to bring cash to give them a cash deposit so you can get your money back the same day you check out
Stayed 1 night in May 2025

10/10 Excellent

Lisa M

Stayed 1 night in May 2025

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best value, free parking always clean rooms.
Stayed 1 night in May 2025

6/10 Okay

Khalid

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

My stay in BestWestern

Overall it was not too bad. One elevator was working due to problems with the rest of other elevators. Also the line for cooking waffle was too long, they have only one waffle maker, given the hotel size it should be more than one maker. The air conditioner was too noisy. The room was clean. The staff was very polite and friendly.
Stayed 2 nights in May 2025

2/10 Terrible

Cherish

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Sayel

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Bad customer service. Beds uncomfortable
Stayed 1 night in May 2025

10/10 Excellent

Roberto

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Cameron

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Krystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2025

10/10 Excellent

Sylvester

Very good
Stayed 2 nights in May 2025

4/10 Poor

Richard

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
There was a loud party going on across the hall that lasted well into the early morning. At one point it sounded like fighting in the hallway. I had my daughter and her newborn baby and the noise kept us awake. We did NOT get a good nights rest . The complimentary breakfast was ok but there wasn’t any butter to be had. Needless to say the toast was rather dry .
Stayed 1 night in May 2025

10/10 Excellent

Shevonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Absolutely loved this hotel!!! Beautiful !!!
Stayed 1 night in May 2025

2/10 Terrible

Brigyth

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
A bunch of kids running around. The worst expensive stay I have ever encountered! Never again.
Stayed 2 nights in May 2025

2/10 Terrible

Conner

Stayed 1 night in May 2025

10/10 Excellent

Nyree

Stayed 2 nights in May 2025