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Best Western Plus Hotel & Conference Center

2.5 star property

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Photo gallery for Best Western Plus Hotel & Conference Center

Lobby
Exterior
Junior Suite (2 Queen Beds with Sofa bed) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby
Breakfast, lunch, dinner served; American cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Hot Tub
$136
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
5625 O'Donnell Street, Baltimore, MD, 21224
  • Place, Baltimore Cruise Terminal
    ‪4 min drive‬
  • Place, Johns Hopkins Hospital
    ‪7 min drive‬
  • Place, Baltimore Inner Harbor Marina
    ‪8 min drive‬
  • Airport, Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(42 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

8.2 out of 10
Very good
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

2 Queen Bed And Sofabed Suite Working Desk Non Smoking

  • Sleeps 6

1 King Bed, Non-Smoking, Led Television, Desk, High Speed Internet Access

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

King Suite - Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Oversized Chair, Led Television, Desk, High Speed Internet Access

  • Sleeps 4

Queen Room with Two Queen Beds - Non-Smoking/Pet Friendly

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 4

Executive Floor King Room

  • Sleeps 2

Executive King Suite with Jacuzzi

  • Sleeps 2

1 King Bed And Sofabed Suite Working Desk Non Smoking

  • Sleeps 4

Standard King Room-Non-Smoking

  • Sleeps 2

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Exterior
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4.4 out of 5, Excellent, 1,002 reviews
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About this property

Best Western Plus Hotel & Conference Center

Hotel in Medford
This hotel features an indoor pool, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Weekly housekeeping is available.
Best Western Plus Hotel & Conference Center offers 175 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Best Western Plus Hotel & Conference Center provides a hot tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 10 meeting rooms. Event facilities measuring 24004 square feet (2230 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Best Western Plus Hotel & Conference Center has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10 AM.
Tradewinds - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Tradewinds

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (24,004 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (80 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 80 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Best Western Plus Baltimore
Best Western Plus Hotel Baltimore
Baltimore Best Western
Best Western Baltimore
Best Western Hotel Baltimore
Best Western Plus Hotel And Conference Center
Best Western Plus Hotel Conference Center
Best Plus & Conference Center
Best Western Plus Hotel & Conference Center Hotel
Best Western Plus Hotel & Conference Center Baltimore
Best Western Plus Hotel & Conference Center Hotel Baltimore

Reviews

Best Western Plus Hotel & Conference Center Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 440 out of 1003 reviews
Rating 8 - Good. 233 out of 1003 reviews
Rating 6 - Okay. 154 out of 1003 reviews
Rating 4 - Poor. 90 out of 1003 reviews
Rating 2 - Terrible. 86 out of 1003 reviews

Reviews

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Sheena

Traveled with family
Liked: Staff & service, amenities
The place was conveniently located near all the activities we were doing. The staff were all very friendly. The breakfast was good and a nice variety. The room however was not very clean. The tub had hair in it and I had to wipe it down very well before my daughter could get a bath. The bed linens had some stains, the carpet had various stains, and the TV stand was quite beat up with scuffs, marks, etc all over it.
Stayed 1 night in Jul 2025

10/10 Excellent

Wiliam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place nice the people work over there
Stayed 1 night in Jul 2025

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tamara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Jul 2025

8/10 Good

Myra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family time

The stay was great except for the fact that only one of four elevators worked and so many people trying to get to and from their rooms with lots of luggage. Many people including myself and child took the stairs (9th floor) it was not fun. Check-in only 2 people working that area with a line 6 or 7 deep. Your hotel hosting events and security for the evening offered apologies and drinks for those waiting. Our room comfy, the shower (forgot to mention) is spraying water from the head.
Stayed 1 night in Jul 2025

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Adekunle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
The hotel required a lot of security. An incident occurred at 1am sending off the emergency alert and causing a quick evacuation . Not the best place to stay with families.
Stayed 2 nights in Jul 2025

6/10 Okay

Clinton

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Nicole

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Elevator Trouble

Elevators were not working, stuck on the 10th floor for more than 30 mins. Were told several times elevator was being sent up. We were asked to walk down with our luggage, 6 in my party 2 rooms. Front desk told me they would comp a stay for my family, I have not yet seen that.
Stayed 1 night in Jul 2025

8/10 Good

Chi Hin

Liked: Cleanliness, staff & service
The check-in took so long. The chair is very dangerous because the back support cannot be tightened. I almost fell when I leaned on the chair. The breakfast was good with variety.
Stayed 1 night in Jul 2025

10/10 Excellent

Neal

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good location, with parking and breakfast. Reasonable price!
Stayed 3 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
It’s always a Great time here
Stayed 2 nights in Jun 2025

8/10 Good

Kim

Stayed 2 nights in Jun 2025

10/10 Excellent

Shelly

Stayed 1 night in Jun 2025

2/10 Terrible

Paulette

Traveled with family
Liked: Amenities
I had to call the front desk two times last night about the person in the room next to us. There was a child in the room next to us and they kept kicking the wall all night. It was also someone smoking marijuana the smell coming through the vent
Stayed 1 night in Jun 2025

4/10 Poor

Anthony, Cedar Knolls

Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Lashanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

Rico

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was well
Stayed 1 night in Jun 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Stayed for the night before a cruise. Clean and comfortable room, good breakfast, convenient safe parking.
Stayed 1 night in May 2025

10/10 Excellent

susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel vs shuttle and parking

There was a mix up with Hotel.com and where my reservation was made under and therefore, I had to pay for my shuttle and parking which would have been free. The discount from Hotels.com was good but I paid more in the end by not booking directly with the hotel of my choice.
Stayed 1 night in Jun 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was friendly & professional. Room was clean. Bec comfy. Quiet all night. Dinner in hotel restaurant was fabulous as was service.
Stayed 1 night in Jun 2025

4/10 Poor

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities

Welp. We tried it.

The hotel is old and worn. The service from the moment we walked in was poor. When I esclated to the manager she was very professional. Alas the day we were checking out we found a dead cockroach. When we reported that when we were leaving the employee didn’t seems surprised. If you most use this hotel use it during the week not the weekends
Stayed 2 nights in Jun 2025