Check in went smooth, or so I thought. After being out all day, I come back to my key not working. Upon returning to the front desk, I’m told that my room was never properly checked into and they had issued keys for my room, to another guest, and didn’t have a clue who was actually assigned to the room where my belongings were. Also, I paid extra for a suite so that we could have 3 beds (1 being a pullout) and not share, but there was no bedding in the room for the pullout. After being out all I contacted the front desk to receive bedding and was told they had no clean laundry. Why isn’t bedding readily available in rooms where pull outs are assigned? It’s not like every room is a suite. If I pay extra for a thing, I expect to have access to said thing my entire stay. Otherwise, compensation for the lack of access should be offered. We finally got linen for the pullout the next afternoon once laundry was done…the pullout bed was horrible and very uncomfortable. I’ll never book a suite here again.