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Hotel Indigo Baltimore Downtown, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Baltimore Downtown, an IHG Hotel

Exterior
Point of interest
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Reception
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Restaurant
  • Parking available
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Room service
    Room service

Explore the area

Map
24 West Franklin Street, Baltimore, MD, 21201
  • Peabody Institute of the Johns Hopkins University
    2 min walk
  • Walters Art Museum
    3 min walk
  • CFG Bank Arena
    9 min walk
  • Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    22 min drive

Room options

View all photos for Standard Room

Room amenity

Standard Room

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Ground Floor

  • 260 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Premium Room

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator

Room amenity

Standard Room, 1 King Bed, Refrigerator

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed

  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobility)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible (Communications, Mobility)

  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Bi Level)

Suite, 1 Bedroom (Bi Level) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom (Bi Level)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (with Soaking Tub)

Room amenity

Standard Room, 1 Queen Bed (with Soaking Tub)

  • 265 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility)

Room amenity

Room, 2 Queen Beds, Accessible (Mobility)

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Indigo Baltimore Downtown, an IHG Hotel

4-star hotel in Mount Vernon
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and conference space.
Hotel Indigo Baltimore Downtown, an IHG Hotel offers 162 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 4 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 4000 square feet (372 square meters) include conference space. This Beaux Arts hotel also offers a 24-hour fitness center, a library, and a vending machine. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Poets Cocktails & Eats - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (USD 14 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Poets Cocktails & Eats

Things to do

  • 24-hour gym
  • Art gallery
  • Library
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • 4,000 square feet of conference space
  • Business center
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 1907
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
4 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 30.00 for adults, and USD 10.00 to 30.00 for children
  • Self parking fee: USD 14 per day
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Baltimore Mt Vernon
Indigo Baltimore Downtown
Mount Vernon Hotel
Mount Vernon Hotel Baltimore
Vernon Hotel
Hotel Indigo Baltimore Mt Vernon
The Mount Vernon Hotel
Hotel Indigo Baltimore Downtown
Hotel Indigo Baltimore Downtown, an IHG Hotel Hotel
Hotel Indigo Baltimore Downtown, an IHG Hotel Baltimore
Hotel Indigo Baltimore Downtown, an IHG Hotel Hotel Baltimore

Hotel Indigo Baltimore Downtown, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 731 out of 1003 reviews" "
Rating 8 - Good. 167 out of 1003 reviews" "
Rating 6 - Okay. 52 out of 1003 reviews" "
Rating 4 - Poor. 22 out of 1003 reviews" "
Rating 2 - Terrible. 31 out of 1003 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was excellent. The staff was very professional,courteous and friendly. I would highly recommend this hotel !
Stayed 1 night in Aug 2024

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was beautiful, the Thursday night Jazz a treat, dinner and breakfast FABULOUS, room super hip and clean, but most notable and wonderful was the LOVE and FREIDNSHIP the staff have for each other. They were warm and friendly to us, but I loved seeing how much they like each other. It's clear that this staff is well supported and top down trickles. We would love to come back. Great hotel. Only downside is parking is in a public lot, but hey, it's in the center. This is my new favorite hotel.
Stayed 1 night in Aug 2024

8/10 Good

Kerron, Midland

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around the hotel was very destitute and filled with many homeless folks that were influenced by drugs or had a mental health condition.
Stayed 2 nights in Aug 2024

10/10 Excellent

pengbiao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

SANDRA

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Strong, Blaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great! Outside of the hotel is totally fine during the day. At night, there are homeless people outside in the neighborhood and a few were shouting at each other. With that said, it is hard to avoid the homeless in Baltimore and they are peaceful. I would stay at this hotel again. I was there with my wife and 3 kids (18, 9, 5). The only time we were outside at night was from the garage and back to hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Yuping

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are nice and helpful. Transportation is convenient.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jadianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were beautiful, clean and safe. Hotel staff were so kind and helpful. Antwone (nice guy at the front desk) answered all my questions and was super helpful
Stayed 2 nights in Aug 2024

8/10 Good

Jay, Waterford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Christine

Liked: Cleanliness
Disliked: Property conditions & facilities
Fire alarm went off and we had to leave the hotel and not everyone heard the fire alarm go off on the 5th and 6tg floor
Stayed 1 night in Aug 2024

6/10 Okay

Susan

Traveled with family
Liked: Cleanliness
Older hotel
The hotel is far from the “tourist” area and is an older hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Mansi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a great atmosphere that feels uniquely its own style. The staff is absolutely incredible, friendly and welcoming. Their Poet restaurant has the best burger we have ever had. Our room was spacious with a great view of the city. The architecture of the hotel is striking.
Stayed 2 nights in Aug 2024

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and everyone was very nice and polite. The food was great and the kitchen stayed open until a reasonable hour.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very friendly during our stay. Since we arrived we were treated very nice. The hotel room was very well kept, clean and cool. Would highly recommend staying here.
Stayed 6 nights in Aug 2024

2/10 Terrible

jon

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should be closed down. Its in a very inconvenient location, the hotel isnt well kept, and the staff isnt pleasant. Ive stayed at other indigos in other states and theyre some of my favorite hotels, but this has nothing in common with them. This is most overpriced hotel ive ever stayed in. In my 2 months that ive spent in hotels this year traveling for work this was the smallest room and the worse location.
Stayed 1 night in Aug 2024

8/10 Good

john, HILLSBOROUGH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a Saturday night while visiting the City's Art Galleries. The hotel is a converted YMCA-type building. The rooms were a good size and well-appointed including a mini-fridge. Ice wasn't available on every floor. We prepaid for breakfast and that was a really good deal and very tasty and extensive. Front-desk and doorman were great. There is a cheap parking deck ($6!) across the road which is worth using. The Walters Art Museum is a 4-min walk-away and the Baltimore Basilica 3-mins. There are quite a few homeless in the area who are using the Basilica provided services and everyone seemed very peaceable. It's over a mile to the Inner Harbor but we used Lyft ($10-$15) instead of walking. They have a full-bar and restaurant in the lobby. We would use this location again.
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a delightful hotel! The vintage feel of the building was lovely and the room was spacious and updated. The staff, especially the doorman Carlton, were very helpful and gave plenty of recommendations. The restaurant was excellent for breakfast. Easily walkable to other area restaurants as well as some historical landmarks. Parking garage was easily accessible and reasonably priced. Would stay here again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Izhane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

David, Studio City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downtown Baltimore suffers from urban decay. There is not much the hotel can do about it once you are in the hotel it is great but the area around it feels creepy and unsafe at night
Stayed 1 night in Aug 2024

6/10 Okay

john

Stayed 2 nights in Aug 2024

4/10 Poor

Joe

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024