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Hotel Indigo Baltimore Downtown by IHG

4.0 star property

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Photo gallery for Hotel Indigo Baltimore Downtown by IHG

Exterior
Reception
Exterior
Exterior
Breakfast, lunch, dinner served; American cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Breakfast available
  • Laundry
  • Pet friendly

Explore the area

Map
24 West Franklin Street, Baltimore, MD, 21201
  • Walters Art Museum
    ‪2 min walk‬
  • Peabody Institute of the Johns Hopkins University
    ‪2 min walk‬
  • Washington Monument
    ‪4 min walk‬
  • Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    ‪22 min drive‬

Room options

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Ground Floor

  • 260 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Premium Room

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed

  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Bi Level)

Suite, 1 Bedroom (Bi Level) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom (Bi Level)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (with Soaking Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed (with Soaking Tub)

  • 265 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible (Mobility)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Mobility Accessible (Mobility)

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Corner

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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The price is $148
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$185 total
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About this property

Hotel Indigo Baltimore Downtown by IHG

4-star hotel in Mount Vernon
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and conference space.
Hotel Indigo Baltimore Downtown by IHG offers 162 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 4 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 4000 square feet (372 square meters) include conference space. This Beaux Arts hotel also offers a 24-hour fitness center, a library, and a vending machine. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hotel Indigo Baltimore Downtown by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Poets Cocktails & Eats - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (USD 14 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Poets Cocktails & Eats

Things to do

  • 24-hour gym
  • Art gallery
  • Library
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • 4,000 square feet of conference space
  • Business center
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 1907
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
4 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 5.30 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 30.00 for adults, and USD 10.00 to 30.00 for children
  • Self parking fee: USD 14 per day
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Baltimore Mt Vernon
Indigo Baltimore Downtown
Mount Vernon Hotel
Mount Vernon Hotel Baltimore
Vernon Hotel
Hotel Indigo Baltimore Mt Vernon
The Mount Vernon Hotel
Indigo Baltimore By Ihg
Hotel Indigo Baltimore Downtown
Hotel Indigo Baltimore Downtown by IHG Hotel
Hotel Indigo Baltimore Downtown an IHG Hotel
Hotel Indigo Baltimore Downtown by IHG Baltimore
Hotel Indigo Baltimore Downtown by IHG Hotel Baltimore

Hotel Indigo Baltimore Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1002 reviews
Rating 8 - Good. 171 out of 1002 reviews
Rating 6 - Okay. 53 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, comfortable beds, and nice bathrooms. Restaurant was very good too.
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home!
I came down to Baltimore to see my son perform at the Peabody Institute. I picked the hotel because of the convenient location--but wow, this is my new favorite place to stay. Very comfortable and chic--but the staff is what really makes the difference. Everyone went above and beyond to make us feel welcome, especially Veronica and Steven!
Stayed 1 night in Nov 2024

8/10 Good

Roderick

Stayed 1 night in Nov 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Gentjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Clarise

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
This is a lovely hotel and the service is lovely. I am always warmly welcomed. The rooms have always been spotlessly clean. This time around the soap dispenser in the shower was empty, but luckily, I brought my own.
Stayed 1 night in Nov 2024

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was attentive from the moment we arrived. Check-in was effortless. Huge thanks to Carleton and the whole night crew. Meal at Poets was amazing. Thank you Maris for your kindness.
Stayed 2 nights in Nov 2024

10/10 Excellent

Martha

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Are there friendlier people in the hotel business. Top notch service beginning to end
Stayed 2 nights in Nov 2024

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Roxanna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the food that was served in their restaurant Poets.
Stayed 3 nights in Nov 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cameron

Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew K

Stayed 1 night in Nov 2024

10/10 Excellent

James

Stayed 2 nights in Oct 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay and would book this hotel again. It was a perfect location for me with easy walks to great restaurants.
Stayed 2 nights in Jul 2024

4/10 Poor

Ahmea

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Rico

Stayed 2 nights in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Timothy, Rochester

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Nov 2024

10/10 Excellent

Sachin, Old Westbury

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Great food and free breakfast.
Stayed 1 night in Nov 2024

4/10 Poor

Jared

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness
Overall I’ve stayed at a lot worse places. However, Hotel Indigo’s elsewhere are much nicer than this location. Lots of homeless people in the streets- not their fault, but it is part of staying at this location. Room is nice - bed and pillows were comfy. Clean room, but the hot water in the bathroom faucet only comes out as a very weak drizzle in the sink (Room 107). Nice that they have a bar and restaurant in the lobby, and some snacks and beer at the lobby store for late night cravings. Breakfast was ok. The “New Chef” that cooked the eggs for my Crab cake Benedict I had for breakfast hard boiled the poached egg. Came in for a drink at the end of the night and the soda wand behind the bar had flat soda. The guy tried changing the CO2 and it’s still flat. Those are whatever type things though. The biggest thing for me was when I noticed fruit flies fluttering around and saw a glass/cup with some red wine in it hidden back where the liquor is with a bunch of fruit flies in it- which is a HUGE red flag. That’s a well known hack for trapping fruit flies by poking holes in plastic wrap and putting it over said glass so they can’t escape (you could see the plastic wrap over the lip of the cup that had a bunch of flies in it). This place has major health code violation vibes when you see fruit flies, and especially by seeing that this type of trap is the way they chose to deal with it. Gross.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was comfortable, staff was great and accommodating
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and attended to our needs
Stayed 2 nights in Oct 2024

10/10 Excellent

Sergei, Cary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024