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Quality Inn Windsor Mill

2.5 star property

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Lobby
Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Property entrance
Room, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
1806 Belmont Avenue, Windsor Mill, MD, 21244
  • Baltimore Convention Center
    ‪15 min drive‬
  • Oriole Park at Camden Yards
    ‪15 min drive‬
  • Johns Hopkins University
    ‪18 min drive‬
  • Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 348 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 348 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 348 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Quality Inn Windsor Mill

Hotel in Woodlawn
This hotel features a fitness center, a bar/lounge, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space. Housekeeping is available on request.
Quality Inn Windsor Mill offers 129 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 39-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.

Quality Inn Windsor Mill has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Hindi, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Baltimore Best Western
Baltimore West
Best Western Baltimore West
Best Western Baltimore West Hotel
Best Western Baltimore West Hotel Windsor Mill
Best Western Baltimore West Windsor Mill
Best Western West Baltimore
Quality Inn Windsor Mill
Quality Windsor Mill
Quality Inn Windsor Mill Hotel
Quality Inn Windsor Mill Windsor Mill
Quality Inn Windsor Mill Hotel Windsor Mill

Quality Inn Windsor Mill Reviews

Reviews

6.4
Rating 10 - Excellent. 188 out of 1007 reviews
Rating 8 - Good. 263 out of 1007 reviews
Rating 6 - Okay. 256 out of 1007 reviews
Rating 4 - Poor. 145 out of 1007 reviews
Rating 2 - Terrible. 155 out of 1007 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ernestine

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At the time I was there, parties going on until late so much noise , it was hard to sleep until late at night. Motorcycle club, lots of noise. People partying in the outside area until late, drinking and smoking marijuana. My group and I like this hotel but unfortunately we may have to find somewhere quietier.
Stayed 1 night in Mar 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Martins West
Stayed 2 nights in Feb 2025

2/10 Terrible

Dralon

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was not pleasant at all. I checked in late and there was a whole party going on. When i asked if that was a "club", i was told its the "hotel bar". None of the patrons were guests at the hotel so one could safely assume that this was the "weekend" spot. At 3am the music was still going and people were making alot of noise in the parking lot. But what really did ut for me, was the fact that the tv wasnt working and for 2 days ive been trying to get a "technician (as they call it)"to do their job and nothing. Definitely a NEVER again.
Stayed 2 nights in Feb 2025

2/10 Terrible

Christopher, Odenton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
stinky carpet
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
I wasn't impressed with the first persons customer service. She barely said anything. No greeting. Didn't seem friendly. She wasn't rude, just did nothing more than a robotic check in, put the key on the counter and then told me where the room was. Ive stayed in hundreds of hotels all over the country; all with different styles and customs. Because of this experience, the ones you notice are the ones that fall short, usually in customer service or attitude. This was the most noticeably poor service that I've experienced in years. Another issue was the door was not repaired when they said it was. Essentially it was unlocked and a security risk my entire stay. Overall, the room served its purpose. It was worth the money i paid, but nothing more than that. My only recommendation is that the personal customer agents try harder to look and sound more professional. I couldn't tell the staff from the hotel guests. Customer service is everything today and this could've been better.
Stayed 2 nights in Jan 2025

8/10 Good

Christopher, Odenton

very smoky environment
Stayed 1 night in Jan 2025

8/10 Good

Christopher, Odenton

Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't waste your money

I saw a roach in the bathroom as soon as I walked in. There was a couple fighting outside the unit I was staying at and almost caused me to call law enforcement. Very sketchy place. Will not ever book there again
Stayed 1 night in Nov 2024

4/10 Poor

Idolina

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
There was no sugar at breakfast and I asked the staff if I could get some sugar and they told me no, there is no more and for breakfast they only have waffle and cereal They also didn't have cups to put the waffle mixture in and be able to make them. In the end I didn't have anything for breakfast there and I went to have breakfast outside. I only stayed one night and I had little time in the morning That's why I chose a hotel with breakfast included so I wouldn't waste time going out looking for a place to have breakfast. They should not offer breakfast on their website because they deceive people It's not like other places where at they offer egg or fruit The hotel is very old and it shows in everything I will never stay in a hotel from this franchise again. It was the first and last time
Stayed 1 night in Nov 2024

4/10 Poor

Michael

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Amanda

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
I literally checked in and checked out immediately There was hair in the bed stains on the pillows and a nasty odor in the room and mold on the ceiling I will not be back
Stayed 1 night in Nov 2024

10/10 Excellent

Daiyontrae

Stayed 1 night in Oct 2024

8/10 Good

Kerry

Liked: Cleanliness
Disliked: Amenities
Was initially given a room that had been blocked for cleaning. Manager resolved issue quickly. Room was nice, beds comfy. My room was in front of building, right next to Highway so a bit noisy. Breakfast was basically nonexistent; waffles not available o y a few pieces of bread for toast and 2 types of cereal.
Stayed 1 night in Nov 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Very good weekend
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary, Chesapeake Beach

Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Traveled with partner
Liked: Staff & service, property conditions & facilities
Nice location parking is tight especially on weekends when club is packed other than that a good stay..
Stayed 1 night in Oct 2024

8/10 Good

Venice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never heard of this place and it was a pleasure.
Stayed 1 night in Oct 2024

6/10 Okay

Dorothy

Stayed 2 nights in Oct 2024

2/10 Terrible

Shavaun

Stayed 2 nights in Sep 2024

8/10 Good

Lisa m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

karen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont stay

No ice machine, breakfast was not even there. The check in smelled so bad of incense that it almost made me sick. The furniture was all scratched up. The faucet at our sink was leaking.
Stayed 1 night in Oct 2024

4/10 Poor

shantel

Disliked: Property conditions & facilities
Very loud and it wasn’t a family oriented hotel at all
Stayed 1 night in Oct 2024