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Comfort Inn & Suites Baltimore Inner Harbor

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn & Suites Baltimore Inner Harbor

Lobby
Lobby
1 bedroom, hypo-allergenic bedding, pillowtop beds, laptop workspace
Exterior
Free daily full breakfast

Reviews

5.2 out of 10

Popular amenities

  • Gym
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Pet friendly
  • Air conditioning

Explore the area

Map
120 E Lombard St, Baltimore, MD, 21202
  • Baltimore Convention Center
    5 min walk
  • Baltimore Soundstage
    6 min walk
  • Power Plant Live
    6 min walk
  • Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    20 min drive

Room options

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, hypo-allergenic bedding, pillowtop beds, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

  • 265 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

1 bedroom, hypo-allergenic bedding, pillowtop beds, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

  • 265 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, pillowtop beds, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • 550 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, pillowtop beds, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, City View

  • 550 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillowtop beds, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, pillowtop beds, laptop workspace

Suite, Multiple Beds, Non Smoking

  • 550 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillowtop beds, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

  • 265 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Harbor View

1 bedroom, hypo-allergenic bedding, pillowtop beds, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Harbor View

  • 534 sq ft
  • Harbor view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillowtop beds, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 550 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, pillowtop beds, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, pillowtop beds, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • 265 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Sonesta Hotel Baltimore Inner Harbor

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (235)
The price is $99
per night
$116 total
includes taxes & fees
Jan 6 - Jan 7
Sonesta Hotel Baltimore Inner Harbor

About this property

Comfort Inn & Suites Baltimore Inner Harbor

Hotel in Downtown Baltimore
This smoke-free hotel features a fitness center, a business center, and conference space. Free full breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Comfort Inn & Suites Baltimore Inner Harbor offers 97 accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

37-inch LCD televisions come with premium satellite channels and pay movies. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Children under 15 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 2497 square feet (232 square meters) include conference space. This Baltimore hotel also offers a fitness center, a vending machine, and laundry facilities.

Comfort Inn & Suites Baltimore Inner Harbor is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 30 per night)
  • Cruise terminal shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 2,497 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 21 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 30 per night (276 ft away)
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
Children under 15 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Brookshire Suites
Brookshire Suites BW Premier Collection Hotel Baltimore
Brookshire Suites Hotel
Brookshire Suites Hotel Baltimore's Inner Harbor
Brookshire Suites Baltimore's Inner Harbor Hotel
Brookshire Suites Inner Harbor Hotel
Brookshire Suites Inner Harbor
Brookshire Suites BW Premier Collection Hotel
Brookshire Suites BW Premier Collection Baltimore
Brookshire Suites BW Premier Collection

Comfort Inn & Suites Baltimore Inner Harbor Reviews

Reviews

5.2
Rating 10 - Excellent. 181 out of 1079 reviews" "
Rating 8 - Good. 122 out of 1079 reviews" "
Rating 6 - Okay. 187 out of 1079 reviews" "
Rating 4 - Poor. 209 out of 1079 reviews" "
Rating 2 - Terrible. 380 out of 1079 reviews" "

5.4/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

4.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Stayed 2 nights in Sep 2024

8/10 Good

James

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Pleasant experience here. Really good complimentary breakfast, great friendly staff. Bit of a stale order in the halls but a minor issue. Would stay again.
Stayed 3 nights in Sep 2024

4/10 Poor

Tyrone

Traveled with partner
We had no hot water, they changed our room and we still had no hot water. They did something so we did get to shower BUT only once in a 3 day span. The front desk clerk ( morning clerk) was not very professional nor understanding about this.
Stayed 2 nights in Sep 2024

4/10 Poor

Thomas

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sink was cracked. There was a drug vial in the closet (that wasn’t an actual closet), hit my head a few times being that the interior doorway was low. Drawers in bathroom broken. Seems like they are trying to make it better, just hasn’t happened yet. Front desk staff not the most knowledgeable people, but very nice. Breakfast was not great.
Stayed 2 nights in Sep 2024

6/10 Okay

Reynalda

Traveled with family
Liked: Staff & service, room comfort
Good for an overnight, potential there for more.
This hotel fit the bill for what I needed this weekend. That said- there were two items that, if addressed, would have made this stay 5 star 1) parking and check-in: it was very difficult to find where we needed to pull in and we drive around for 30 minutes trying to get someone on the phone to ask for help. 2) Cleanliness in common areas: the lobby was beautiful. The elevator and Cloud lounge could use some TLC. The elevator had the same trash and dirt in the morning we saw the night we checked and and the floors in the cloud lounge were sticky, the serving utensils were laid on the counters instead of holders, and the refrigerator with the eggs, milk, and yogurt was leaking and the food to the front was warm. All in all, the stay was functional, well located, and the room was comfortable. We will most likley be back when have a quick ovwrnight.
Stayed 1 night in Sep 2024

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine. Not much in terms of amenities and the price was a little high.
Stayed 1 night in Sep 2024

6/10 Okay

Romain

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Do the job if your are not too demanding
Nice location, very close to the harbor with the Nationnal aquarium, museums and restaurant. It is also safe area which is good. The bad side is that the hotel is not in good shape. Not clean (we found a bottle under our bed), the mattress is dead, the cooling device is old and make so much noise that we had to stop it during night, bad widows, quite noisy because of the street on evenings, poor breakfast choice.
Stayed 5 nights in Sep 2024

4/10 Poor

Ellen

Traveled with partner
Disliked: Property conditions & facilities
The hotel is dated(meaning it hasn’t upgraded in a while) the bathroom furniture is old and the wood chipping. The refrigerator was unsteady so your items tipped over. The tvs posted scrambled or no signal all week we were there. And the complimentary breakfast was unattended and felt unsafe. We booked and stayed but will never book again
Stayed 3 nights in Sep 2024

4/10 Poor

Diane

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is in desperate need of sone repairs. Toilet was loose and leaking. Shower head and faucet need to be replaced as they were very hard to adjust or operate, caulking turning black, tiles cracked, ... in general a major bathroom reno
Stayed 2 nights in Sep 2024

2/10 Terrible

Jennifer

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very unfriendly and I couldn’t hear her and when asked what she said she got an attitude. Got into the room and it was very run down - fixtures were hanging off the wall. Bathroom had bugs.
Stayed 1 night in Sep 2024

10/10 Excellent

Ayreania

Traveled with group
Liked: Staff & service
Very caring people, was there if we need anything! Definitely will be going there again
Stayed 1 night in Sep 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Near the harbor very clean
Stayed 1 night in Sep 2024

6/10 Okay

Jvaicha

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: location Cons: unfortunately more than 1. The hotel is really out of shape. Paint peeling. Floorboards in room were popping up, floor in room very dirty, unloading and loading is very congested and inconvenient. Breakfast was not good, had to keep asking for things to be replenished and it was not busy. the room for breakfast was messy and extremely warm (87 degrees). I asked several questions of front desk, all very basic and they seem incredibly unknowlegeable about the area. Could not make basic suggestions or give directions. Elevator had holes and gaps and peeling paint and something gross on the wall. Very disappointed for a $300/ night property I expect more.
Stayed 1 night in Sep 2024

4/10 Poor

Michael

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not much actually it was a downer
Stayed 3 nights in Sep 2024

4/10 Poor

Mark

Traveled with partner
The women at the front lobby were very nice and very quick. They deserve compliments for a job well done. There were cookies and coffee/tea/water available. However, the hallways looked worn and dirty. The room was clean but the bathroom had a dripping faucet and broken tiles. It was an extremely noisy hotel with sticking doors requiring slamming and a lot of traffic noise from outside. We weren’t told in advance that the hotel gave a discounted parking rate so we’d already parked, then paid by app, then had to pull out of the lot, pay $5, and pull back in with the new rate. What should have saved us $10 only saved us $5, so if you go here, definitely go in to the lobby before parking. We also had to ask about the parking; we weren’t informed until we asked, and signs were unclear that “maximum” rates reset at 4am so if you come in at 3am and leave at 5am, for example, you’ll be charged $32 whatever extra time you stayed after 4am. (This is not the hotel’s parking deck, but the parking was not made clear by the hotel at all.). It was a clean enough hotel to stay a night, but I wouldn’t recommend it.
Stayed 1 night in Sep 2024

4/10 Poor

Jennifer

Traveled with partner
Disliked: Staff & service, property conditions & facilities
We reserved a suite and there was only 1 trash can in the suite. The elevator had \holes in it. The adjacent room guest was smoking so much weed smoking that housekeeping reported it to management. Lessoned learned, sometimes it's not worth the special rates. Parking was an additional $105 for a day and a half.
Stayed 2 nights in Aug 2024

8/10 Good

Charles

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very good. Elevator need improvement.
Stayed 3 nights in Sep 2024

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

4/10 Poor

SANDRA, Vegreville

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel lobby and breakfast was great! However, the rooms require updating. A lot.
Stayed 2 nights in Sep 2024

2/10 Terrible

Marcia

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
There was a party going on in the room next door until the early morning. The air in my room stopped working and we had to move rooms on our second night. I booked a room with 2 queen beds and they gave me a cot for the second bed instead. I was told that a manager would speak to me to compensate the room difference. I haven’t received a call and when I call the hotel, I’m told that the manager is not available.
Stayed 2 nights in Aug 2024

2/10 Terrible

Mary

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
My confirmation said cruise port shuttle with surcharge no shuttle but check in said they would call some one in morning morning clerk said no transportation to cruise port but handed me a card for a car service he was a no show, an hour later desk clerk called for Uber driver and paid. For it, we gave him the money plus a tip half way to cruise port he cancelled Uber we had to pay driver again
Stayed 1 night in Sep 2024

8/10 Good

cheryl

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrific! Shame on anyone for recommending this place!
Stayed 3 nights in Aug 2024