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Comfort Inn & Suites Baltimore Inner Harbor

3.0 star property

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Photo gallery for Comfort Inn & Suites Baltimore Inner Harbor

Lobby
Exterior
1 bedroom, hypo-allergenic bedding, pillowtop beds, laptop workspace
37-inch LCD TV with satellite channels, TV, pay movies
Lobby

Reviews

5.2 out of 10

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Gym
  • Laundry
  • Pet friendly
  • Air conditioning

Explore the area

Map
120 E Lombard St, Baltimore, MD, 21202
  • Baltimore Convention Center
    ‪5 min walk‬
  • National Aquarium in Baltimore
    ‪7 min walk‬
  • Oriole Park at Camden Yards
    ‪13 min walk‬
  • Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, hypo-allergenic bedding, pillowtop beds, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

  • 265 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

1 bedroom, hypo-allergenic bedding, pillowtop beds, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

  • 265 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, pillowtop beds, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • 550 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, pillowtop beds, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, City View

  • City view
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillowtop beds, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, pillowtop beds, laptop workspace

Suite, Multiple Beds, Non Smoking

  • 550 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillowtop beds, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

  • 265 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Harbor View

1 bedroom, hypo-allergenic bedding, pillowtop beds, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Harbor View

  • Harbor view
  • 534 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillowtop beds, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 550 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, pillowtop beds, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, pillowtop beds, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • 265 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Sonesta Hotel Baltimore Inner Harbor

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, (487)
The price is $129
per night
$152 total
includes taxes & fees
Apr 28 - Apr 29
Sonesta Hotel Baltimore Inner Harbor

About this property

Comfort Inn & Suites Baltimore Inner Harbor

Hotel in Downtown Baltimore
This smoke-free hotel features a fitness center, a business center, and conference space. Free full breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Comfort Inn & Suites Baltimore Inner Harbor offers 97 accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

37-inch LCD televisions come with premium satellite channels and pay movies. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Children under 15 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 2497 square feet (232 square meters) include conference space. This Baltimore hotel also offers a fitness center, a vending machine, and laundry facilities.

Comfort Inn & Suites Baltimore Inner Harbor is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 30 per night)
  • Cruise terminal shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 2,497 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from March 10 2025 to April 30 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 21 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 30 per night (276 ft away)
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
Children under 15 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Brookshire Suites
Brookshire Suites BW Premier Collection Hotel Baltimore
Brookshire Suites Hotel
Brookshire Suites Hotel Baltimore's Inner Harbor
Brookshire Suites Baltimore's Inner Harbor Hotel
Brookshire Suites Inner Harbor Hotel
Brookshire Suites Inner Harbor
Brookshire Suites BW Premier Collection Hotel
Brookshire Suites BW Premier Collection Baltimore
Brookshire Suites BW Premier Collection

Comfort Inn & Suites Baltimore Inner Harbor Reviews

Reviews

5.2
Rating 10 - Excellent. 175 out of 1002 reviews
Rating 8 - Good. 118 out of 1002 reviews
Rating 6 - Okay. 178 out of 1002 reviews
Rating 4 - Poor. 185 out of 1002 reviews
Rating 2 - Terrible. 346 out of 1002 reviews

5.4/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

4.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ruben

Stayed 1 night in Dec 2024

2/10 Terrible

tsering

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was smelly and the bathroom tap was leaking .
Stayed 1 night in Dec 2024

4/10 Poor

Candea

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property was outdated, worn, and dirty, especially the bathroom and the carpets. The staff were very friendly. Check-in and check-out were easy.

2/10 Terrible

Erica

Disliked: Cleanliness, staff & service, property conditions & facilities
The TV fell off the wall. Poorly mounted. Cracks in the bathroom floor. The toilet wouldn’t flush, the housekeeping manager said the water was off. The shower wasn’t working properly.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Christin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Was not as advertised. Still trying to receive refund. Front desk agent Keisha was very helpful. Still awaiting email confirmation of refund from manager. And refund confirmation from Orbitz.
Stayed 4 nights in Dec 2024

6/10 Okay

Robert

Stayed 2 nights in Nov 2024

10/10 Excellent

Nakeia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax
Stayed 1 night in Dec 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here!!
Very bad experience. Will not stay here again. Security spent 30-45 mins screaming/banging on neighboring door at 2:30am. Once customer was kicked out of hotel, allowed customer to yell/scream outside for over an hour. Did not get any sleep, ended up leaving in the early am. Worst experience in recent memory.
Stayed 1 night in Dec 2024

2/10 Terrible

K.

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DON'T GO!!
HORRIBLE!!! Worst hotel ever. Freezing cold in room. Took two days to get warm!! TV service ridiculous..............TV in living area had limited viewing. TV in bedroom had no sound on MOST channels. Contacted desk multiple times with no response.
Stayed 3 nights in Dec 2024

2/10 Terrible

Sarah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Kevin

Traveled with group
Disliked: Property conditions & facilities
Well located, but building is old and shows the signs. Parking is a pain, but I guess that's a function of the location. We were unable to find a stairwell that led to the lobby. The only ones we found led to emergency exit doors
Stayed 2 nights in Oct 2024

8/10 Good

Millicent

Liked: Staff & service
Disliked: Property conditions & facilities
The rooms need a lot of TLC! The floors were were dusty and lifting, shower curtain had collapsed and the curtains resulting to water spreading all over the floor.
Stayed 1 night in Dec 2024

10/10 Excellent

Johnny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Stay!
My trip was for business. I had a meeting with an important person through a Zoom call, and everything was adequate during my stay at Comfort Inn.
Stayed 1 night in Dec 2024

10/10 Excellent

Emily

Stayed 1 night in Nov 2024

8/10 Good

Byron

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Upgrades needed, refund should be given!
1st room bed was broken. Second room door would not stay closed or lock and water leaking under lvp from one end of bedroom to other. When you walked on the floor water came out from under the pkanks.
Stayed 4 nights in Nov 2024

8/10 Good

Johnny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Stay
This was my first time in a while staying at a hotel. The last time I stayed at a hotel was back in 2015. Regardless, things were relatively easy to comprehend. Staff could be more jovial, but I learned not to expect too much from people anymore. Overall, not a bad stay for my first time at this establishment. I have another stay booked for next week. I need my time extended to 12:00 PM because of a meeting that's in a different time zone.
Stayed 1 night in Nov 2024

6/10 Okay

Hank

Stayed 1 night in Nov 2024

2/10 Terrible

Blair

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Ronald

Business traveler
No hear. Room was cold. I had to get the space heater from the receptionist downstairs in the lobby. Had to change rooms because the tv wasn’t working. In either of the rooms as I found out later. Rooms and hotel look NOTHING like the pictures on their advertisement. Smelled like weed on every floor I was on. Wouldn’t spend my $100 to sleep there again. Remember the old saying - you get what you pay for.
Stayed 1 night in Nov 2024

2/10 Terrible

Ogechi

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
They have no heat There shower water is cold There lights are conking out and old the bathroom was very small , the staff very unprofessional, wouldn’t recommend did not like my stay don’t go here yall
Stayed 2 nights in Nov 2024

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay and super clean
Stayed 1 night in Nov 2024

4/10 Poor

AMINAH

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The linens were clean, the front desk lady was nice, but the bathtub was disgusting. It needs renovating. The bathroom needs work. The floor was gross throughout the unit. I’m glad I showered before I came because I wasn’t going to shower in that tub. The bed was decent but the bedroom curtains could use better light blocking material. The walls of the bedroom need repairing; lots of dings, and missing paint. The inside of the elevator smelled like smoke and was really old with peeling paint everywhere. I checked in around 9pm and no one was at the front desk so I tried walking around because the sliding door was locked. Might want to put a sign to let people know they have to wait to get into the lobby if no one is at the front desk. I’m glad I only booked one night stay because I do not plan on staying there again.
Stayed 1 night in Nov 2024

8/10 Good

Khary

Liked: Cleanliness, staff & service, property conditions & facilities
The Lady at the front desk Keshia was very nice and professional, I like her personality. She did an awesome job.
Stayed 2 nights in Nov 2024

10/10 Excellent

Theodore

Disliked: Cleanliness
Stayed 3 nights in Nov 2024