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Towneplace Suites by Marriott Arundel Mills

3.0 star property

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Photo gallery for Towneplace Suites by Marriott Arundel Mills

Free daily buffet breakfast
Exterior
Fridge, microwave, stovetop, dishwasher
Reception
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
  • Parking available
  • Housekeeping
$99
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
7021 Arundel Mills Circle, Hanover, MD, 21076
  • Maryland Live Casino
    ‪9 min walk‬
  • Arundel Mills Mall
    ‪11 min walk‬
  • Fort George G. Meade
    ‪7 min drive‬
  • Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, premium bedding, desk, blackout drapes

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, desk, blackout drapes

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Hearing Accessible)

1 bedroom, premium bedding, desk, blackout drapes

Suite, 2 Bedrooms (Hearing Accessible)

  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, desk, blackout drapes

Studio, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(47 reviews)
  • 266 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, desk, blackout drapes

Studio, 1 Queen Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(20 reviews)
  • 266 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

1 bedroom, premium bedding, desk, blackout drapes

Suite, 2 Bedrooms, Non Smoking

  • 633 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 Bedroom, Non Smoking

  • 588 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Towneplace Suites by Marriott Arundel Mills

3-star Hanover hotel walkable to Maryland Live Casino
A 24-hour fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and a seasonal outdoor pool. Housekeeping is available on request.
Towneplace Suites by Marriott Arundel Mills offers 109 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch Smart televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Hanover hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Towneplace Suites by Marriott Arundel Mills features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site at this 3-star property. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Towneplace Suites by Marriott Arundel Mills is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 12 per day)
  • Extended parking on site (USD 12 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an access code
Guests are required to download the property's Bonvoy mobile app before check-in

Renovations and closures

The following facilities or services will be unavailable from June 5 2025 to November 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Access code, staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 12.00 per day
  • Extended parking fee: USD 12.00 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May 26 to September 04
Pool access available from 10:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Arundel Mills Marriott
Arundel Mills Towneplace Suites
Marriott Arundel Mills
Marriott Towneplace Suites Arundel Mills
Towneplace Suites Arundel Mills
Towneplace Suites Marriott Arundel Mills
Towneplace Suites Marriott Arundel Mills Hanover
Towneplace Suites Marriott Arundel Mills Hotel
Towneplace Suites Marriott Arundel Mills Hotel Hanover
Towneplace Suites riott Arunl
Towneplace Suites by Marriott Arundel Mills Hotel
Towneplace Suites by Marriott Arundel Mills Hanover
Towneplace Suites by Marriott Arundel Mills Hotel Hanover

Towneplace Suites by Marriott Arundel Mills Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 469 out of 1008 reviews
Rating 8 - Good. 278 out of 1008 reviews
Rating 6 - Okay. 124 out of 1008 reviews
Rating 4 - Poor. 70 out of 1008 reviews
Rating 2 - Terrible. 67 out of 1008 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service is great place is clean I booked one night then decided to stay another and will stay again next year!
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jdnsns
Stayed 1 night in May 2025

2/10 Terrible

Ortheline

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We would not stay here again the size of our room was good. The front staff was not friendly the iron in our room was not working we were told to come and get another one. We left for the day and asked for housekeeping to clean the room they did not. The entire 3 days the TV did not work, the hotel must have been under some construction because there was wires everywhere the tub was not clean, and when the water started it was brown at first. We also had issues with the toilet flushing.
Stayed 3 nights in May 2025

2/10 Terrible

Mitchy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Stacey

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I was very comfortable seeing at this hotel. It was a great place to stay for a cheap price
Stayed 2 nights in May 2025

8/10 Good

Jeanette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very good, loved the kitchenette. Staff excellent. The only reason I did not give 5 stars was had trouble with the TV, not always working, picture getting stuck etc. One of evening shift came up to look at it but did not know how to get it to work. Said someone would come next day, but that did not happen. By then TV was working again. Also, problem with no hot water in bathtubs in other rooms. Had to shut my water off to fix. After fixing, water was dripping then next day even more and water on floor under tub. By then I was leaving and reported to desk. If not for those two things, stay would have been excellent.
Stayed 4 nights in May 2025

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, friendly staff and great breakfast choices!
Stayed 2 nights in May 2025

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Carrie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Alexis

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Arthur

Stayed 7 nights in May 2025

10/10 Excellent

Arietta

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was very pleasant.
Stayed 5 nights in May 2025

10/10 Excellent

Bryan

Stayed 1 night in May 2025

4/10 Poor

Amy

Traveled with family
Disliked: Cleanliness, staff & service

Disappointed

I want to say , I was staying for 6 days, , they never cleaned my room I asked 2. I had to always go down to get towels. I will never stay there again. It also smelled like Pot every where. I talked to one of the managers and he said he could not do anything except for giving me points. Which I will never use. I am very disappointed. Thanks Amy
My not vacuumed
Same
No new sheets
Hair in the sink
Stayed 6 nights in May 2025

6/10 Okay

Lindsay

Traveled with family
Property is outdated. It was fine for an overnight but wouldn’t go back again.
Stayed 2 nights in May 2025

8/10 Good

Edward

Traveled with partner
Liked: Cleanliness, staff & service
The suite was a little smaller than I expected. The room was clean enough but the bathroom door opening into the bed was odd. The staff was helpful and friendly. The breakfast was very well laid out and plentiful. Overall this was a pleasant stay.
Stayed 1 night in May 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Eugenia

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Karen

Traveled with family
Liked: Staff & service, amenities
There were issues beyond the staffs control. Internet tv did not work. Dishwasher lock broken, marijuana smoke in hallways, patched repairs were unprofessional, tubs need to be replaced the coating inside is wearing away, the headboard is coming apart. I understood that the hotel has recently changed management. I hope that they are able to address the issues. This property is not indicative of the Marriott brand. I recognize that due to its proximity to the Casino. It has a high turnover of visitors so that may contribute to the delay in repairs. Unfortunately, I would not stay here again. However, the staff is excellent and I saw them handle complaints from people who held them responsible for the problems with so much grace and kindness.
Stayed 2 nights in Apr 2025

2/10 Terrible

Alisha

Stayed 6 nights in Apr 2025

2/10 Terrible

Enrique

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Apr 2025

4/10 Poor

Alisha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed for location and low price only

I stayed at TownePlace in Bowie and it was an excellent stay each time I was there. I expected the same level of service and consistency. The only thing good about TownePlace BWI is the location. It’s near the mall, airport, groceries and other things. The room wasn’t properly cleaned with stained curtains and bathroom floor. It was missing items including actual forks, drinking glasses, and other kitchen items. I had to ask for bedding for the pullout as there was none in the room. Elevators were down a significant portion of the stay. Water also went out and staff didn’t properly communicate this to guests. Breakfast options were randomly thrown together past the start time and generally unappetizing. Beds and sheets were hard and uncomfortable. Laundry was super expensive at $4 per load. Worst of all, the GM is rude and seemed to just berate staff leaving everyone on edge and performing poorly on their jobs. Most of the time he was outside smoking but when he wasn’t he was snapping at people who were trying their best with what seemed to be limited resources.
Stayed 3 nights in Apr 2025

6/10 Okay

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
BREAKFAST WASN'T GREAT AT ALL UNCOOKED POTATOES .
Stayed 2 nights in Apr 2025