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Whately Hall

3.0 star property

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Photo gallery for Whately Hall

Property grounds
Lunch and dinner served, international cuisine
Lunch and dinner served, international cuisine
Serves lunch and dinner
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • Bar
$81
includes taxes & fees
Feb 6 - Feb 7

Explore the area

View in a map
17-19 Horse Fair, Banbury, England, OX16 0AN
  • Place, Banbury Cross
    ‪2 min walk‬
  • Place, Spiceball Country Park
    ‪6 min walk‬
  • Place, Banbury Museum and Gallery
    ‪7 min walk‬
  • Airport, Oxford (OXF)
    ‪30 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Desk, blackout drapes, iron/ironing board, free WiFi

Classic Double Room

8.0 out of 10
Very good
(41 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Cosy Double Room

Cosy Double Room | Desk, blackout drapes, iron/ironing board, free WiFi

Cosy Double Room

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Desk, blackout drapes, iron/ironing board, free WiFi

Classic Twin Room

7.8 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double Room

Family Double Room | Desk, blackout drapes, iron/ironing board, free WiFi

Family Double Room

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Main House Double room

Main House Double room | Desk, blackout drapes, iron/ironing board, free WiFi

Main House Double room

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Main House Single Room

Main House Single Room | Desk, blackout drapes, iron/ironing board, free WiFi

Main House Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Desk, blackout drapes, iron/ironing board, free WiFi

Junior Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Desk, blackout drapes, iron/ironing board, free WiFi

Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite | Desk, blackout drapes, iron/ironing board, free WiFi

Superior Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Whately Hall

Banbury hotel with restaurant
This hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Whately Hall offers 69 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Whately Hall has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.
Berkeley - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare.
SWIFT - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Horton Bar - This bar serves lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Berkeley
  • Horton Bar
  • SWIFT

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1632
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.95 for adults and GBP 7.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 14740890

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Banbury Mercure
Banbury Whately Hall
Mercure Banbury Whately
Mercure Banbury Whately Hall
Mercure Whately Hall
Mercure Whately Hall Banbury
Mercure Whately Hall Hotel
Mercure Whately Hall Hotel Banbury
Whately Hall
Whately Hall Banbury
Accor Whately Hall Hotel
Mercure Banbury Whately Hall Hotel
Whately Hall Hotel
Whately Hall Banbury
Whately Hall Hotel Banbury
Mercure Banbury Whately Hall

Whately Hall Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 318 out of 1000 reviews
Rating 8 - Good. 340 out of 1000 reviews
Rating 6 - Okay. 179 out of 1000 reviews
Rating 4 - Poor. 102 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Lloyd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good,
Stayed 3 nights in Oct 2025

4/10 Poor

Trevor

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was nothing like advertised. Needs a lot of work doing to it. Very dated. The shower head was broken so sprayed everywhere. Tiles were cracked by the shower. Extractor fan rusty and not working. Brown stains at the bottom of the toilet. Mattress too small for frame and duvet too small for cover. Stairs leading to room was covered in silver duct tape as carpet was split. People in and out of doors near our room kept us awake at night. Window warped so couldn’t shut it properly. Coffee at breakfast was a glorified flask. The gluten free section-which was good to see-had warm almond milk etc. I like cold milk on my cereal! We think that the best rooms are saved for those that book direct not via a search engine like Expedia! We think the nice rooms are kept
Cracked ceiling
Cracked shower head
Mattress too small for frame
Duct tape on stairs
Stayed 4 nights in Oct 2025

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great find! Efficient and friendly staff.
Stayed 2 nights in Oct 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic breakfast but ok
Stayed 1 night in Oct 2025

8/10 Good

Liz

Traveled with partner
Liked: Cleanliness, amenities
The room was very clean and the staff were very nice.
Stayed 2 nights in Oct 2025

2/10 Terrible

Eric

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I did not have breakfast although i had booked this for my 3 night stay. But as the room offered was so disgusting and was a health and safety hazard which i have photographs of. I am reporting the hotel to environmental department at Banbury council. I have asked and am awaiting a full refund. I have stayed in Whatley Hall many times before years ago, but never will i recommend it again
Stayed 3 nights in Oct 2025

10/10 Excellent

Tom, Alton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room, staff were friendly and attentive. Made to feel very welcome. Breakfast was great!
Stayed 3 nights in Oct 2025

8/10 Good

Carole

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday trip

Good service. Clean room on arrival but no effort to clean during stay. Just clean towels left. Dinner good but limited menu. Breakfast excellent. Lots of choice and good quality. Didnt like coffee in flask. It became bitter over time. On arrival there was a beautiful birthday cake for my partner
Stayed 3 nights in Oct 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception staff were most helpful in re-arranging room allocation to accommodate my walking difficulties. It was good to see that the building is receiving major renovations and re-decoration. Breakfasts were excellent and staff friendly and helpful.
Stayed 3 nights in Oct 2025

8/10 Good

Adam

Stayed 1 night in Sep 2025

6/10 Okay

Caroline

Coffee quality in room and at breakfast. Bread quality poor, no choice of eggs. Spider web in bedside lamp. Shower rail loose. As we only stayed1 night, did not bring our toiletries- only Shower wash available.
Stayed 1 night in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Full english and european choices.
Stayed 1 night in Oct 2025

4/10 Poor

Suzanne

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sad to see poor bathrooms in a stunning looking property - mould cracked tiles and dirty at bottom of toilet. Sad also that no fresh pastries one basket only and 2 more hours of service, staff shrugged shoulders and said that’s it. Unfortunate stay. Shane as reception and gardens beautiful.
Stayed 1 night in Oct 2025

2/10 Terrible

MEGAN

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very dingy, carpets old and tattered, bathroom stained. The room smelled badly of smoke and marijuana. Staff said there were no other rooms to offer. This hotel is in desperate need of cleaning and renovation. They didn't replenish many breakfast items including the fruit and the pastries, and I did not care for the orange juice. Parking was limited in their car park.
Stayed 1 night in Oct 2025

4/10 Poor

Emily

Disliked: Cleanliness, property conditions & facilities, room comfort
We payed for the premium room and this is what we got given, the rooms were nothing like the pictures! The cleanliness of the room was really poor and the bed was so uncomfortably
Stayed 2 nights in Oct 2025

8/10 Good

Samuel

Stayed 1 night in Oct 2025

8/10 Good

Karin

Liked: Cleanliness, staff & service, room comfort
Happy with our stay, the hotel is a work in progress for new owners we think, so needs work.
Stayed 2 nights in Oct 2025

8/10 Good

Jason

Stayed 1 night in Oct 2025

2/10 Terrible

Sarah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m sorry to say that the experience was poor. We were there for a family get together and we won ‘room bingo’ as our room only had a broken lamp and broken curtains. Other rooms had no heating, broken toilets, taps that didn’t work, door to the room that wouldn’t lock. Our room had what looked like blood on the door! We booked a table in the ‘restaurant’ which was in fact the bar, and no one mentioned this. Therefore the menu was not the one on the website as the restaurant menu, but the bar menu. So pizzas and burgers for our special meal! The dining menu apparently was old - but to me this looks like false advertising. Who would think to check the restaurant menu was correct, when booking a table in the restaurant? Why weren’t we told it was in fact in the bar? Food was terrible and many things had run out and not replaced. If I had read the reviews on trip advisor I would have changed my booking, as they were all accurate….
Stayed 1 night in Oct 2025

10/10 Excellent

Gwyn

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very well proportioned, very clean and had a lovely ensuite. It was on the fourth floor but had a small lift which made access very easy. The staff were very helpful and the English breakfast was excellent. The location in the center of the town made it very easy to access the shopping areas and the Peoples Park nearby was very pleasant and easy to walk to. The only reservation we had was that the rear parking area could only be accessed through a very, very narrow opening from the main road, which caused concern every time that we had to take the car out. Otherwise we had a very pleasant stay.
Stayed 2 nights in Oct 2025

6/10 Okay

Charlotte

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is a bit tired and needs refurbishment. Room was clean but bathroom was not as clean as it should have been. Toilet needs bleaching and shower curtain needs to be replaced to remove black mould as it is starting to develop.
Stayed 1 night in Oct 2025

2/10 Terrible

Derek

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room dirty, bathroom mould on shower curtain. Filthy toilet Milk off couldn't make a cup of tea Comfortable bed Reception not manned in morning so unable to complain
Stayed 1 night in Oct 2025

8/10 Good

Keith

Liked: Staff & service
I had to cut my trip short but all was ok.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The Whateley Hotel was extremely likeable, with just a few areas where it needs tidying ie re decoration touch up in bedroom and corridors, however workmen were seen painting etc. The bathroom was great with up to date white goods, broken sink plug chain though let it down, however extremely clean. The double bed was large and very comfortable. Good selection of tea, coffee and biscuits in room. Lovely view of garden from room 50, well kept garden. We enjoyed a nice meal in the Berkley Restaurant, friendly attentive staff. A very good buffet breakfast, ample choices, the pastries were very hard though. All staff in the hotel were friendly and accommodating. All in all a pleasant and enjoyable stay, and excellent value for money and would definitely stay again.
Stayed 1 night in Oct 2025