8/10 Good
giselle
Traveled with family
Feb 25, 2025
Liked: Staff & service, room comfort
Nice hotel, great location
I booked a last minute stay for one night for my mother, son and myself. Communications were excellent before arrival, parking in hotel car park was easy and check in was efficient.
As it is a listed building there is no lift which was an issue for my mum who struggles with stairs ( we were on top floor) but for myself and son, it was fine. We stayed in room 52 in the main original building. It was huge, nicely decorated, a newly renovated white marble effect bathroom and a separate bedroom with a pull out sofa.
It was clean, bed was comfy and had everything we needed for a one night stay but the room was hot ( even with radiators set to 0 it was like a furnace). Once we’d had the windows open ( beautiful view onto garden) it soon became bareable. There were also fans in the cupboards if you needed them.
The room dated back to the 1600’s and there was a big fireplace in it which was atmospheric. It was called ‘fathers dyneing room’ spelt that way and although we all slept really well in the comfy beds, a little part of us all felt there was something about the other room attached that was creepy , not sure why.
A really peaceful nights sleep. Breakfast wise, located in the great hall, was impressive. Good selection of hot and cold food, nice pastries and fruits etc.
Only negatives were - Hotel was being redecorated and there was a lot of thick dust on banisters up stairs where you hold on and carpets felt dusty. Should be cleaned really.
giselle
Stayed 1 night in Feb 2025