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Whately Hall

3.0 star property

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Front of property
Lunch and dinner served, international cuisine
Front of property
Classic Double Room | Desk, blackout drapes, iron/ironing board, free WiFi
Lunch and dinner served, international cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
17-19 Horse Fair, Banbury, England, OX16 0AN
  • Spiceball Country Park
    ‪11 min walk‬
  • Broughton Castle
    ‪5 min drive‬
  • Rye Hill Golf Club
    ‪11 min drive‬
  • Brize Norton (BZZ-RAF Brize Norton)
    ‪56 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Desk, blackout drapes, iron/ironing board, free WiFi

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Desk, blackout drapes, iron/ironing board, free WiFi

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite

Superior Suite | Desk, blackout drapes, iron/ironing board, free WiFi

Superior Suite

  • Sleeps 4
  • 1 Queen Bed

View all photos for Classic Single Room

Desk, blackout drapes, iron/ironing board, free WiFi

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Single Room

Deluxe Single Room | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Desk, blackout drapes, iron/ironing board, free WiFi

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Desk, blackout drapes, iron/ironing board, free WiFi

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

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Aerial view

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The price is $95
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About this property

Whately Hall

Banbury hotel with restaurant
This hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Whately Hall offers 69 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Whately Hall has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.
Berkeley - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare.
SWIFT - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Horton Bar - This bar serves lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Berkeley
  • Horton Bar
  • SWIFT

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1632
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.95 for adults and GBP 7.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 14740890

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Banbury Mercure
Banbury Whately Hall
Mercure Banbury Whately
Mercure Banbury Whately Hall
Mercure Whately Hall
Mercure Whately Hall Banbury
Mercure Whately Hall Hotel
Mercure Whately Hall Hotel Banbury
Whately Hall
Whately Hall Banbury
Accor Whately Hall Hotel
Mercure Banbury Whately Hall Hotel
Whately Hall Hotel
Whately Hall Banbury
Whately Hall Hotel Banbury
Mercure Banbury Whately Hall

Whately Hall Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 249 out of 846 reviews
Rating 8 - Good. 322 out of 846 reviews
Rating 6 - Okay. 154 out of 846 reviews
Rating 4 - Poor. 78 out of 846 reviews
Rating 2 - Terrible. 43 out of 846 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Mrs T

Business traveler
Liked: Cleanliness, staff & service, room comfort
General overview
Comfortable and clean hotel. Pleasant staff who were very helpful. Nice restaurant and bar. Hotel is in a good area close to restaurants and bars within walking distance. The hotel is a little tired but this doesn’t take anything away from it it is just an observation and I would stay there again.
Stayed 2 nights in Nov 2024

4/10 Poor

Val

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very disappointed with this hotel. They clised both the restaurant and bar on the Saturday evening as they had a charity ball. We were not notified of this so had to find somewhere else to eat. After complaining they did serve us a drink in the reception area. Brwakfast in the morning was very disappointing. I have a food allergy and the attitude towards this was extremely disappointing being told im sure its ok. After questioning i did eventually get a slice of gf bread but was told thats all they had. The tea and coffee was in large thermos flasks and the tea in particular was awful. The quality of the items provided was poor. The overall impression was this was an unloved property that was just doing the bare minimum necessary. We definitely would not return. The staff though were very polite
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised by this place . I enjoyed my time there perfect location staff was friendly
Stayed 6 nights in Nov 2024

8/10 Good

Marie

Stayed 1 night in Nov 2024

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option for a stay
We chose this venue as it was an affordable option for a quick stop - we were so impressed! The rooms were spacious and quiet and beautifully appointed, there was a lovely woman on reception who suggested a great restaurant for dinner across the road, and the breakfast the next morning was delicious. All in all a great stay
Stayed 1 night in Nov 2024

10/10 Excellent

PHILIP

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, welcoming and convenient.
Stayed 1 night in Nov 2024

8/10 Good

Abdullah Dawood, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel
Great hotel, friendly staff, recommend full English breakfast!
Stayed 1 night in Jul 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in the heart of the town, the canal-side property is conveniently located near Banbury Cross, Castle Quay shopping center, and local transportation hubs. The receptionist provided exceptional customer service, offering valuable information and assistance.
Stayed 1 night in Nov 2024

8/10 Good

Morag

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful old building. Only a shower and no bath in our room which was a bit disappointing. It got a bit cold but we were provided with a portable heater which warmed things up nicely. One member of the front desk staff was unfriendly and unhelpful but change of shift meant a swap to someone else who was perfectly nice and helpful - what a difference it makes to how you feel about your stay!
Stayed 2 nights in Oct 2024

6/10 Okay

John

Liked: Cleanliness, staff & service
Very narrow entrance to the car park. Staff friendly if not apologetic for the lack of gas for the draught beer.nonly bottled available.
Stayed 2 nights in Oct 2024

4/10 Poor

Lucy

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

WILLIAM

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Steve

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
This Hotel firstly has charm, is quirky, beautiful gardens, well located and full of Oak Beams and oak panelling. The Staff are friendly and smart but that’s where it stops with the positives unfortunately. First disappointment was the bar, with no draught products as they had no gas and hadn’t for a while! Secondly there is no lift and the lovely oak beamed bedrooms are on the 2nd floor, but no warning of the climb with your cases and when you’re 68 and have arthritis it wasn’t easy, so a check from the Hotel on allocation might be advisable? Finally the Breakfast, which was buffet style, but it wasn’t hot, due to the Bain Marie only operating with hot lamps and not the hot plate, when it needs both, to keep it hot! It wasn’t at its legal temperature of over 63c and other guests complained and it got taken off on one day altogether! The plates had signs saying hot but they were cold as well as it wasn’t working. The sausages came out aenemic and weren’t hot to start with either ! All this food is supposed to be regularly temperature checked by law and it obviously isn’t and my partner has been ill ever since, plus they regularly ran out of items before they were replenished so your lukewarm breakfast got even colder before the items arrived when staff said 2 minutes and it took 10! Quite a few complained during our 3 days there, so for a 3star establishment it’s totally not acceptable to risk people’s health by not following Food Safety Legislation!
Stayed 3 nights in Oct 2024

4/10 Poor

Azmi

Disliked: Cleanliness, staff & service, property conditions & facilities
No hand soap in the toilet, no toilet paper, thin walls, no coat hangers, cold food. There was a long and loud altercation between a couple in a room close by, but there was no phone in the room to call reception. Called reception from my phone 5 times for a duration of 15 minutes, no answer. Lady at reception was lovely.
Stayed 1 night in Oct 2024

6/10 Okay

Mark

Disliked: Property conditions & facilities
I would not return here
Stayed 2 nights in Oct 2024

4/10 Poor

Jerry

Disliked: Cleanliness, staff & service, property conditions & facilities
We had requested a lower floor room as we were just getting out of the hospital. She said she had us up one short flight of stairs, wrong, all the way to the top floor without a lift. Got to the room and it smelled like wet dog, no remote and one towel for two of us. Back to the front desk where she just said "I tried to get you on a lower floor", she knew where she had put us. She did send a house person up that brought a remote and was able to get the window open. This property is in a terrible need of renovation
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Rooms could benefit from some TLC but great staff
Beautiful building with a lovely reception and dining room. Great staff but the room was in alright condition with the light falling out the ceiling and wallpaper peeling off. Bed was very comfy and the bathroom was very clean. Overall, the staff and cleanliness make this an average stay.
Stayed 1 night in Oct 2024

4/10 Poor

Matthew

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel very run down, stair carpets patched with gaffer tape! Shower poor No shampoo or shower gel TV poor
Stayed 1 night in Oct 2024

4/10 Poor

M Wood

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Camron

Stayed 1 night in Sep 2024

4/10 Poor

Barry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Banburys own Faulty Towers
Unfortunately the hotel had no lifts which when staying on the 3rd floor is an issue (I should have checked),No light bulb in my bedside light. The bar said it closed at 11pm but we arrived at 10.40pm and it was already closed due to an older couple being drunk and falling over, the said older couple went outside for a cigarette. We were sitting in the foyer and a waitress opened the door to talk to the drunk couple letting in the cold and cigarette smoke, when we mentioned this we were rudely told that "we are bringing them back in" which did not happen for another 5 minutes or so. The breakfast was farcical following a smoke alarm which went off at 7.30am for no more than 10 seconds the entire hotel arrived at breakfast within half an hour or so. Firstly no orange juice as they had ran out? its breakfast go buy some. No tea which when I mentioned it the waitress weighed the tea urn as if I was lying? No hot food was out and as soon as it came out it was gone so we waited for over an hour and a half to get some hot food. at 9.55am we were informed breakfast was closing at 10am and at 9.58am the breakfast buffet was finally all out and cleared away at 10am. You could not write this very unorganised
Stayed 1 night in Oct 2024

6/10 Okay

Fiona

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick

Stayed 1 night in Oct 2024

4/10 Poor

KAREN

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property looks ok from front of building.. but inside its very dated with dirty carpets and stains and scuffs on walls. Room was the same, stained carpets and the bathroom could do with better cleaning. No towels in room when we arrived. Carpets in stairwell are held together with tape!! Breakfast had limited choice and had to wait for hot food to be refilled... even once served it was luke warm and only cold plates available. Dirty tablecloths.
Stayed 1 night in Oct 2024