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Novotel Lampung

4.0 star property

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Photo gallery for Novotel Lampung

Exterior
Ballroom
Reception
Outdoor pool
Outdoor banquet area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Parking available
  • Room service
  • Housekeeping

Explore the area

Map
Jalan Gatot Subroto 136, Bandar Lampung, Lampung, 35226
  • Ash-Shifa Maternity Hospital
    ‪3 min drive‬
  • Pahoman Stadium
    ‪3 min drive‬
  • Lampung Provincial Museum
    ‪4 min drive‬
  • Bandar Lampung (TKG-Radin Inten II)
    ‪50 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Mountain View

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds, Mountain View

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed (Double sided view)

Superior Room, 1 King Bed (Double sided view) | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Double sided view)

  • 344 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Mountain View

Executive Room, 1 King Bed, Mountain View | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Mountain View

  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Ocean View

Premium bedding, minibar, in-room safe, desk

Standard Room, Ocean View

  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds, Ocean View

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds, Ocean View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, Ocean View

Beach/ocean view

Standard Room, Ocean View

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Ocean View

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds, Ocean View

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Mountain View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Mountain View

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Mountain View

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds, Mountain View

  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Ocean View

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Ocean View

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

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  • Parking included
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$53 total
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About this property

Novotel Lampung

4-star Bandar Lampung hotel with restaurant
Along with a restaurant, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking. Change of towels is available on request.
Novotel Lampung offers 220 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Cable television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Novotel Lampung features a fitness center and a children's pool. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 646 square feet (60 square meters) include conference space. This business-friendly hotel also offers barbecue grills, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

Novotel Lampung has designated areas for smoking.

English breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
The Square - Overlooking the ocean and pool, this restaurant serves breakfast, lunch, and dinner.
Lounge Bar - Onsite cocktail bar. Open daily.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (IDR 10,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:00 AM to 10:30 AM for a fee: IDR 215,000 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lounge Bar
  • The Square

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym

Family friendly

  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 646 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Vegetable garden

Spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Contactless check-in available

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 750000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 375000 (from 5 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately IDR 215000 per person
  • Airport shuttle fee: IDR 259500 per vehicle (one-way)
  • Self parking fee: IDR 10000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Novotel Lampung
Novotel Lampung Bandar Lampung
Novotel Lampung Hotel
Novotel Lampung Hotel Bandar Lampung
Hotel Novotel Lampung Bandar Lampung
Novotel Lampung Hotel
Novotel Lampung Bandar Lampung
Novotel Lampung Hotel Bandar Lampung

Novotel Lampung Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 18 out of 53 reviews
Rating 8 - Good. 29 out of 53 reviews
Rating 6 - Okay. 2 out of 53 reviews
Rating 4 - Poor. 2 out of 53 reviews
Rating 2 - Terrible. 2 out of 53 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

FIFIYANI

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast meal , was bad, pastry hard like a rock,
Stayed 1 night in Aug 2024

10/10 Excellent

woo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

4/10 Poor

Peter

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Juni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and superb hotel
Great location with friendly and helpful staff and clean well presented rooms - will definitely stay here again next time I am in Lampung.
Stayed 1 night in Mar 2020

8/10 Good

chintia

Stayed 5 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Good choice for families but maybe not city peeps!
The hotel is nice - very interesting architecture with great views of there surrounding urban agglomeration, but worn out for being such a new building (elevators, room interior). The spaces are large and well-designed but feel somewhat empty. The room is very nice however you could hear children screaming next door, below and above us. Also the lack of a/c in the hallways made the corridors and circulation spaces noticeably uncomfortable during the day. However, despite these relatively minor issues, the staff made a real effort to make us feel welcome and the breakfast was well presented and good. There is a well-appointed fitness centre, a huge pool, conference spaces, a wedding chapel? and a bar/lounge, with outside terrace. The latter zone doesn't work as well as it could - for example the singer in the bar was situated in the smoking area while the bar itself was separated from her by a glass wall - a strange concept.
Stayed 2 nights in Jun 2019

10/10 Excellent

Yohan

Experience Amazing
Fantastic experience, receptions greet me by my name when I walk passed them and the politeness and friendliness of every staff members were outstanding. We will be back again next time.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

6/10 Okay

chris, singapore

Liked: Cleanliness, property conditions & facilities
nice new hotel with bad management
nice and pleasant hotel with stunning view and facility, like the room cleanliness, the view and amenity, they have full ranges of spa facilities with nice hot and cool water pools. the hotel is a bit far and secluded , nice point for guest who is looking for good rest and privacy. the only drawback is the hotel management, for hotel that proud to be in service management, the hotel failed to do so, during my stay i was woken up by loud music on the Saturday morning , 6 AM plus, the music was so loud with mirror shaking bass and apparently was from hotel staff mass morning exercise , it was lasted for hours approximately, I called the front desk and specifically lodged complaint case about it , however it was not been taken seriously and I didn’t hear any further news from hotel management. I purposely chosen this hotel for good rest and this should be the sole purpose of the hotel itself, not bugged the guests with full blast music in the Saturday morning , how disappointed with that , and no one treated this complaint seriously
Stayed 2 nights in Mar 2018

10/10 Excellent

Ronally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
family hotel for vacation in Lampung
Location is better for sea activities and for over all holiday. It is suggested for extended souvenir shop so we can bought any Lampung art and home made

10/10 Excellent

Chang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Extremely enjoyable stay. Design of hotel and room modern. View exhilarating. Service outstanding.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Panjang
Good one

10/10 Excellent

Pavels, Riga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Hotel crew is superpolite. Gym is ok. Pool is nice. Room is good. Food is good. Not much around.

10/10 Excellent

Pavels, Riga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Great hotel. Nice gym and spa. Everything was really good. Minor thing was about noise from construction works, but it was few hours in late mornings per day, so not much bother. Will definitely stay again.

8/10 Good

Jeff, Los Angeles

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel i isolated location
Nice hotel in isolated location, takes 2 weeks to get security cleared from bankcard.

8/10 Good

indyraz, Jakarta, Jkt

Liked: Cleanliness, property conditions & facilities, room comfort
Comfort room with ocean view
Nice and spacious room, comfort bed, good view for double view ocean and mountain view, great pools for the whole family. Unfortunately bad service at front officer.

8/10 Good

stephanus iwan, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price in hotels.com higher than actual price
I pay Rp770.000,-+21% tax and service=Rp931.700,- without breakfast. But when i arrived at the hotel (desember 17, 2014) in the front desk there is todays rate only Rp916.300,- include breakfast for 2 person. I fell very disappointed, i have to pay breakfast Rp250.000,- for 2 person, arround 25% from my room rate, it is means that i pay very expensive.

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Is this a hotel ?
Why is the bathrobe placed in the room when you have to exchange the bathrobe with a towel before going to the pool, we complained to the assistance manager on duty, he said it was the hotel regulation and there was nothing he can do, I was speechless and insulted, we cancelled our swimming trip and went back to our room. Do hotels have this kind of regulation, honestly, we never had such experience during our stay in any hotels all around the world. Could you even describe this hotel as a hotel ? you'll be the judge....

8/10 Good

JJJ, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
The check in process is fast and the room is large. Fitness room is nice and well maintained.

10/10 Excellent

TZ, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Novotel Lampung
Nice room, great view from the restaurant and premier lounge, helpful staffs. Great for couples and families as well. Novotel Lampung must be the best hotel in Lampung so far.

8/10 Good

Aravind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ali, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Tanveer, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Service
Reached at the reception at 4 pm and It took 30 mins standing at the reception to get my room keys. I had made booking through hotels.com, showed them the Itenary, they said there is no record in their system. Only after the help of manager it was reconciled. Room was pathetic. I only heard about the Hotel to have a good ocean view. I had been forced to be given corner room, having pathetic view. I will never stay here again.

8/10 Good

abdillah, depok, jawa barat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful view, but its difficult to find
It was a end of year vacation. We took a ferry from jawa to sumatra to get this hotel. 1st, no sign board from sumatra main road to get this hotel. We got lost. It has beautiful sea view, always choose sea view. Do not eat in the hotel, if you go out & take left then you will find delicious Lampung food with an affordable price. Their swimming is perfect. However, there is no children playground, although they said they have it in the website.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but a little bit outside of the city.