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Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Family Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

This Bandar Penawar hotel has its very own private beach. In addition to a children's pool, Amerald Resort Hotel Desaru provides an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of 6 meeting rooms and limo/town car service. Event facilities measuring 11840 square feet (1100 square meters) include conference space. This family-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and a theme park shuttle. Onsite self parking is complimentary.

Amerald Resort Hotel Desaru has designated areas for smoking.

  • Express check-in
  • Daily
  • Ferry terminal shuttle (surcharge)
  • Children's games
  • Children's toys
  • Number of outdoor pools - 1
  • Water dispenser
  • Theme park shuttle (surcharge)
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Limo or town car service available
  • On private beach
  • Conference space size (meters) - 1100
  • Number of meeting rooms - 6
  • Luggage storage
  • Free continental breakfast
  • Concierge services
  • Snack bar/deli
  • Designated smoking areas
  • Total number of rooms - 251
  • Number of floors - 9
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Couples/private dining
  • Number of bars/lounges - 1
  • Conference space
  • Free breakfast
  • Year Built - 2018
  • Free WiFi
  • Pool sun loungers
  • Children's club (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • Proposal/romance packages available
  • Number of restaurants - 2
  • Conference space size (feet) - 11840
  • Ballroom
  • Banquet hall
  • Reception hall
  • Vending machine
  • Arcade/game room
  • Wedding services
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Arcade/game room
  • Playground on site

Room Amenities

Amerald Resort Hotel Desaru offers 251 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. LED televisions come with satellite channels. Bathrooms include showers with hydromassage showerheads, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Balcony
  • Desk
  • Soundproofed rooms
  • Free bottled water
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Satellite TV service
  • Free WiFi
  • TV size: 42
  • Connecting/adjoining rooms available
  • Hydromassage showerhead
  • LED TV
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Free tea bags/instant coffee
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Wardrobe or closet

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary continental breakfast is served each morning between 7:00 AM and 11:00 AM.

Ruby Coffee House - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Amerald SeafoodRestaurant - This family restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Friendship Bar - This bar overlooks the ocean. Guests can enjoy alfresco dining (weather permitting). Open select days.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach and a fitness center.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Playground on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 300 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 6:00 AM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Parties and events are allowed on site

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, and cash. Parties and events are allowed on site. For guests' safety, the property includes a smoke detector in each accommodation.

Car recommended

UnionPay

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 11

Events/parties allowed

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows regional sanitization guidelines Safe & Clean (Malaysia)

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets not allowed

We should mention

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

A car is recommended for transportation to and from this property.

Hotel Names

  • amerald resort hotel Bandar Penawar
  • amerald Bandar Penawar
  • amerald
  • Amerald Desaru Bandar Penawar
  • Amerald Resort Hotel Desaru Hotel
  • Amerald Resort Hotel Desaru Bandar Penawar
  • Amerald Resort Hotel Desaru Hotel Bandar Penawar

Hotel Reviews

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