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Four Points By Sheraton Desaru

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points By Sheraton Desaru

Outdoor wedding area
Balcony
Outdoor pool
Exterior
Lobby lounge

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Housekeeping
  • Laundry
  • Breakfast available

Explore the area

Map
Jalan Kempas 2, Taman Desaru Utama, Bandar Penawar, 81930
  • Desaru Fruit Farm
    3 min drive
  • Fisherman Museum
    8 min drive
  • Desaru Beach
    10 min drive
  • Singapore (SIN-Changi)
    98 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Minibar, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed, Balcony

  • 409 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Double Beds, Balcony

Deluxe Twin Room, 2 Double Beds, Balcony | Living area | 50-inch TV with cable channels

Deluxe Twin Room, 2 Double Beds, Balcony

  • 409 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Twin Room, 2 Double Beds, Balcony

Minibar, in-room safe, individually furnished, desk

Premium Twin Room, 2 Double Beds, Balcony

  • 517 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Balcony

Minibar, in-room safe, individually furnished, desk

Premium Room, 1 King Bed, Balcony

  • 517 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | Living area | 50-inch TV with cable channels

Family Room, 2 Double Beds

  • 517 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

The Westin Desaru Coast Resort

Pool
Spa
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (294)
The price is $147
per night
$161 total
includes taxes & fees
Jan 7 - Jan 8
The Westin Desaru Coast Resort

About this property

Four Points By Sheraton Desaru

4-star Bandar Penawar hotel close to Desaru Fruit Farm
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and a free beach shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Four Points By Sheraton Desaru offers 311 accommodations with minibars and safes. These individually furnished accommodations include dining tables. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Bandar Penawar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Four Points By Sheraton Desaru features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 7 meeting rooms. This business-friendly hotel also offers a garden, concierge services, and dry cleaning/laundry services. Onsite parking is available (surcharge), along with a car charging station.

Four Points By Sheraton Desaru is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Four Points By Sheraton Desaru has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free beach shuttle
  • Secured, uncovered self parking on site (MYR 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 60 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's games
  • Dining table
  • Free crib
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 7 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 15 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 100.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 60 per person
  • Uncovered self parking fee: MYR 5 per day
  • Rollaway bed fee: MYR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Four Points By Sheraton Desaru Hotel
Four Points By Sheraton Desaru Bandar Penawar
Four Points By Sheraton Desaru Hotel Bandar Penawar

Four Points By Sheraton Desaru Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 87 out of 149 reviews" "
Rating 8 - Good. 44 out of 149 reviews" "
Rating 6 - Okay. 11 out of 149 reviews" "
Rating 4 - Poor. 2 out of 149 reviews" "
Rating 2 - Terrible. 5 out of 149 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Hui Shi

Stayed 2 nights in Sep 2024

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities
Good housekeeping and security.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Annie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Surrounding shops not much good foods. The shower room floor black stains The room telephone very smelly, guess the housekeeping staff never clean the phone Not much english movie Channel
Stayed 2 nights in Sep 2024

8/10 Good

Kenneth

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Ibrahim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near other eateries and supermarket thus making it very convenient
Stayed 2 nights in Aug 2024

10/10 Excellent

Gillian

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Four points, Desaru, (2 adults, 4 children in 2 rooms). Excellent service and lovely breakfast spread. Parking felt safe and the neighbourhood had many shops and areas to eat too. Would recommend!
Stayed 2 nights in Aug 2024

10/10 Excellent

Poon Keong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Meng Teck

Stayed 1 night in Aug 2024

10/10 Excellent

Tan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service standard of the hotel staff is up to the standard expected of Marriott Bonvoy branding. Only on 2 aspects which I think the hotel can do better. (a) There is no air conditioning at the corridor outside the hotel rooms throughout the 3-day stay. I'm unsure if it has malfunctioned or was shut down due to maintenance or to save energy. This has caused some discomfort to the hotel guests and I have never encountered such an issue at other hotel chains. (b) There should be a proper shower screen seal strip provided at the shower screen to prevent water from splashing out to the dry area within the toilet. The current setup will cause inconvenience to the guests.
Stayed 2 nights in Aug 2024

8/10 Good

Warren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service standard of the hotel staff is up to the standard expected of Marriott Bonvoy branding. Only on 2 aspects which I think the hotel can do better. (a) There is no air conditioning at the corridor outside the hotel rooms throughout the 3-day stay. I'm unsure if it has malfunctioned or was shut down due to maintenance or to save energy. This has caused some discomfort to the hotel guests and I have never encountered such an issue at other hotel chains. (b) There should be a proper shower screen seal strip provided at the shower screen to prevent water from splashing out to the dry area within the toilet. The current setup will cause inconvenience to the guests.
Stayed 2 nights in Aug 2024

8/10 Good

leo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

joon kiat

Stayed 2 nights in Jun 2024

10/10 Excellent

Crystaline

Stayed 1 night in Jun 2024

8/10 Good

Lee Hoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Shangesvanan

Stayed 2 nights in Jun 2024

8/10 Good

Sudheesh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and restful stay. Not much to do in the area
Stayed 2 nights in Jun 2024

10/10 Excellent

Wee Khiang

Stayed 2 nights in Jun 2024

8/10 Good

Yvette

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to wait 50 mins in line to check in and only got our room at 5pm. Later we found out that the next day is a public holiday (Yang di-Pertuan Agong's birthday Holiday) which could be why the hotel was overwhelmed with local tourists and were short handed. Rooms were quite huge. Breakfast spread was quite good and the roti canai was one of the best hotel live stations that I’ve had! They had a wide variety of breads too. This hotel is 10-mins drive from the Desaru Adventure Waterpark and is within walking distance to a supermarket and many other F&B options.
Stayed 2 nights in Jun 2024

8/10 Good

loy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
city area location, with many eatery nearby. There is a supermarket as well. Room is spacious and clean. Water temperature is constant and steady flow. Just lacked of activities in hotel, need to head out for massage. Quite far away from attraction, abit inconvenient for those without car. If you are looking for beach/resort vibe,maybe have to book nearer to coastline accommodations. Some have them have outdoor activities or arcade within the facilities.
Stayed 2 nights in May 2024

10/10 Excellent

Mohammad Ridzuwan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families too. Accessible to the main beach via the hotel shuttle service.
Stayed 1 night in Mar 2024

10/10 Excellent

Mohammad Ridzuwan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and accessible to Desaru beach with shuttle service provided. Free and safe parking for motorbikes:)
Stayed 1 night in May 2024

10/10 Excellent

THE HING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Zhi Wei

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Pillows were smelly, towels and toilet had mould stains. Other than that, room is considered clean and nice. Gym, pool, and breakfast selection were good.
Stayed 1 night in May 2024

10/10 Excellent

Rohit

Stayed 5 nights in May 2024