Hard Rock Hotel Desaru Coast

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hard Rock Hotel Desaru Coast

Outdoor pool, sun loungers, lifeguards on site
Aerial view
Studio Suite Gold | Premium bedding, in-room safe, desk, blackout drapes
Children's activities
Gift shop

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Jalan Pantai 3, Desaru Coast, Bandar Penawar, Johor, 81930
  • Desaru Coast Adventure Waterpark
    1 min walk
  • Tidal Wave Beach
    4 min walk
  • The ELS Club Desaru Coast - Ocean Course
    3 min drive
  • Singapore (SIN-Changi)
    83 min drive

Room options

Deluxe Room, 1 King Bed (Gold)

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Rock Royalty)

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds (Gold)

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds (Rock Royalty)

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Studio Suite

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite (Rock)

  • 1163 sq ft
  • Sleeps 3
  • 1 King Bed

Studio Suite Gold

  • 958 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Bunk Beds

Rock Star Suite

  • Sleeps 2
  • 1 King Bed

Rock Suite

  • Sleeps 2
  • 1 King Bed

Rock Royalty King Room

  • Sleeps 2
  • 1 King Bed

Superior King Room

  • Sleeps 2
  • 1 King Bed

Studio Suite Gold

  • Sleeps 2
  • 1 Twin Bunk Bed and 1 King Bed

Rock Royalty Two Double Room

  • Sleeps 2
  • 2 Double Beds

Studio Suite

  • Sleeps 2
  • 1 King Bed and 1 Twin Bunk Bed

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Superior Two Double Room

  • Sleeps 2
  • 2 Double Beds

Deluxe Two Double Room

  • Sleeps 2
  • 2 Double Beds

Similar properties

About this property

Hard Rock Hotel Desaru Coast

5-star Bandar Penawar hotel steps from Desaru Coast Adventure Waterpark
This smoke-free hotel features 2 restaurants, a full-service spa, and a water park (surcharge). Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include an outdoor pool, a 24-hour fitness center, and a bar/lounge.
Hard Rock Hotel Desaru Coast offers 365 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch LED televisions come with digital channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rock Spa® has 5 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is open daily.
In addition to a full-service spa, Hard Rock Hotel Desaru Coast features a water park (surcharge) and an outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

3 meeting rooms are available. This luxury hotel also offers a children's pool, a 24-hour fitness center, and spa services. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hard Rock Hotel Desaru Coast is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Sessions - Overlooking the garden, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Elephant & Butterfly - This poolside theme restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Constant Grind - This café specializes in local and international cuisine and serves light fare only. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
GMT+8 - This lobby lounge specializes in local and international cuisine. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Constant Grind
  • GMT+8
  • Sessions
  • The Elephant & Butterfly

Things to do

  • 24-hour gym
  • 27-hole adjacent golf course
  • Children's club
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Shopping
  • Stereo
  • Water park

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Dining table
  • Free crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • 7 buildings
  • Banquet hall
  • Built in 2018
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for MYR 313 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MYR 315.00 per vehicle (maximum occupancy 6)
  • Rollaway bed fee: MYR 313 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hard Rock Hotel Desaru Coast Bandar Penawar
Hard Rock Desaru Coast Bandar Penawar
Hard Rock saru Coast Bandar P
Hard Rock Desaru Coast
Hard Rock Hotel Desaru Coast Hotel
Hard Rock Hotel Desaru Coast Bandar Penawar
Hard Rock Hotel Desaru Coast Hotel Bandar Penawar

Hard Rock Hotel Desaru Coast Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 235 out of 472 reviews" "
Rating 8 - Good. 157 out of 472 reviews" "
Rating 6 - Okay. 42 out of 472 reviews" "
Rating 4 - Poor. 21 out of 472 reviews" "
Rating 2 - Terrible. 17 out of 472 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Geraldine

Traveled with family
Liked: Staff & service, room comfort
Family stay
Friendly and nice service but a bit dated
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hard Rock Desaru Coast
Very nice hotel let down by the buffet. Cold food not nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Yosuke

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place was full of music and very vibrant!
Stayed 2 nights in Aug 2024

8/10 Good

Benjamin Zhaochuan Yiptong

Traveled with family and small children
Liked: Amenities, property conditions & facilities
the grooming of the housekeeping staff can be improved. requested additional pillows for my room and when the pillows were brought over, it smelled of stale cigarettes, most likely transferred over from the housekeeping staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Farahanim

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their approach with warmth and smile by their frontliner and Mr Sham duty manager in making our first stay with Hard Rock Desaru memorable. Free upgrade due to not a peak season and complimentary of access to waterpark. Major love
Stayed 1 night in Jul 2024

10/10 Excellent

CHONG SENG

Stayed 1 night in Jul 2024

8/10 Good

Rina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though spotted some ants in my room , it was an overall good experience at the hotel. Many selections of movies and bed was comfortable.
Stayed 2 nights in Jul 2024

8/10 Good

Wai Mun

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall experience is good, property is nice and 5 star hotel experience. however the water heater is inconsistent, have to leave the water running for few minutes before the hester kicks in which is not eco friendly
Stayed 2 nights in Jul 2024

10/10 Excellent

Mei Ting

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jey Horng

Stayed 2 nights in Jun 2024

6/10 Okay

Priya

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family hotel that ticks every box for a wonderful Holiday. Next to the water theme park, friendly staff and best thing of all, the kids club! Will surely return...
Stayed 2 nights in Jun 2024

10/10 Excellent

Ahmadul Fatta

Stayed 2 nights in Jun 2024

8/10 Good

Bryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Fabio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! We loved our stay at the Hard Rock Hotel Desaru. Super kid friendly, plenty of activities to keep our kids busy throughout the day, highly recommend the Kids Club. The staff was super friendly and attentive, the room was clean and comfy. I will be back for sure
Stayed 3 nights in Jun 2024

10/10 Excellent

Khairul Azhar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Sammi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard rock Desaru is convenient and great for family who is visiting the water theme park, love the spacious room and turndown service. Breakfast and food/ cocktails at the Rock royalty lounge can be improved.
Stayed 2 nights in Jun 2024

2/10 Terrible

NIPUN

Traveled with group
Disliked: Amenities
The hotel was quite unorganized and unhygienic to certain degree inside the room. The carpet was dusty and the tables were very unclean. The breakfast was horrible to say the least and nothing at the resort makes you feel welcome or premium. There is bad view of just the waterside park with loud noises. It is ok if you have kids and want that view but for singles or couples with no kids, it was quite a chaotic energy. Overall staff has been rather unpleasant and indifferent. A simple ask from housekeeping could need minimum 3 calls before you get some kind of response. Elephant restaurant is actually VERY GOOD but the level 1 restaurant is QUITE HORRIBLE. Overall, if you don’t have kids and looking for a nature or party vibe, this may not be the right place.
Stayed 3 nights in May 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the buggy service to and fro Hard Rock and Westin. Choice of food options can be improved.
Stayed 2 nights in May 2024

10/10 Excellent

Tyler

Stayed 2 nights in May 2024

2/10 Terrible

Jing

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Louise

Stayed 1 night in May 2024

8/10 Good

YU

Stayed 1 night in May 2024

10/10 Excellent

Edwin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are nice and friendly. The stays was comfortable and clean

10/10 Excellent

Alex

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will come again
Stayed 3 nights in May 2024